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BMW Portland

Portland, OR

4.5
2,064 Reviews
Call Dealership (971) 340-4590
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2001 SW Jefferson St

Portland, OR

97201

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2,064 Reviews of BMW Portland

November 01, 2022

Everyone was polite and I had a pleasant experience. I would buy a car from there again. More

by AARONEHLENBACH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Padgalskas, James Pierce, Garrison Briggs
Report | Print
Nov 03, 2022 -

BMW Portland responded

Hi Aaron, thank you for this kind feedback. Our team is pleased to know we have earned your business, and we look forward to your next visit here at BMW Portland.

October 31, 2022

Very good attentive Clean facilities We’ll stocked etc etc etc etc etc etc etc etc More

by SMSANDOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Wahlin
Report | Print
Nov 01, 2022 -

BMW Portland responded

Thank you for this short and sweet review! Our team is happy to have been attentive to your needs at the time of your visit, and we hope that you will return to BMW Portland in the future. Have a great day!

October 31, 2022

Great customer service from Jessie Blair. All issues with our X5 were clearly communicated in a timely fashion. More

by JNOTAR9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessie Blair
Report | Print
Nov 01, 2022 -

BMW Portland responded

Thank you for bringing your X5 to BMW of Portland. Our team is happy to have provided you with clear and helpful communication, and we hope that you will reach out should any future automotive needs arise. Until next time, we wish you safe travels!

October 31, 2022

I purchased a used vehicle from this dealer, and it was the worst experience of my car buying life. It should not have been put up for sale, at all. I would still give this car back if I could. They do not More

by juttycombs
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Padgalskas
Report | Print
Nov 01, 2022 -

BMW Portland responded

Hi Judtty, I’m sorry to know you are unhappy with your vehicle, and would like to assure you this is not an accurate representation of our team. Should time allow, I would be happy to address the concerns you have shared here with you directly. Please consider reaching out at the number below. David Padgalskas 503-548-1246 Sales Manager

Nov 01, 2022 -

juttycombs responded

How exactly would you like to address them? I am positive your dealership is not interested in taking the car back. That would be amazing, heck, I’d even take the hit on taxes. However, if that isn’t an option, what else can be done?

October 31, 2022

The entire Portland team including James, nick and jean were great! They were detailed oriented & helped every step of the way. More

by SMENDELSON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas krig , Jean Kleser, James Pierce
Report | Print
Oct 31, 2022 -

BMW Portland responded

Thank you for choosing BMW Portland. Our team is happy to have been there every step of the way! Until you next visit, we wish you happy and safe holidays.

October 30, 2022

Consistent lack of sales skill from the service advisors. Lack of interpersonal skill and lack of connection. Never felt like a priority to the service team other than the manager More

by Wil.wintrode
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Scorcio
Report | Print
Nov 01, 2022 -

BMW Portland responded

Hello Wil, I regret to learn you feel this way following your service experience. I hope you will understand our team always aims to provide a transparent and pressure-free service experience for our customers. When time allows, I hope you will consider reaching out to me using the contact below so that I can learn more about what has lead to this feedback. 503-548-1202 Robert Rogers Service Manager

October 30, 2022

ALWAYS the best experience! Love this place. Won’t go anywhere else. They care about me more than my car. More

by robert@sacks.me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Wahlin
Report | Print
Oct 31, 2022 -

BMW Portland responded

Thank you for your loyalty to our team at BMW Portland! We are happy to provide you and your vehicle with excellent service. Your feedback is greatly appreciated and we'd like to wish you a happy Halloween!

October 30, 2022

Great customer service! Always feel like they go out of their way! Thank you, Portland BMW!! More

by SCHEERJT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan
Report | Print
Oct 31, 2022 -

BMW Portland responded

Thank you for this short and sweet review. Our team is always happy to go out of our way to ensure we provide great service. Until next time, drive safe.

October 29, 2022

Always dependable and on top of their game. My advisor goes out of his way to be helpful and I very much trust his advice. More

by GARYHLARSON
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Will Wahlin
Report | Print
Oct 31, 2022 -

BMW Portland responded

Hi Gary, thank you for sharing your thoughts about our team. We are happy to know you have found us to be dependable and trustworthy in regards to your vehicles service, and we look forward to your future visits here at BMW Portland.

October 29, 2022

Fast very clean and the service rep was on time and professional The wait area had no coffee or water available and receptionist was not able to find any. More

by DPKENNEDY2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cyril Franke, Ryan Rundberg, Chris Scorcio, Will Wahlin
Report | Print
Oct 31, 2022 -

BMW Portland responded

Thank you for choosing BMW Portland. Our team is happy to have ensured you had a cleanly, efficient and quality service appointment. If there is anything we can do to help in the future, please don't hesitate to reach out.

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