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BMW Portland

Portland, OR

4.5
2,061 Reviews
Call Dealership (971) 340-4590
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2001 SW Jefferson St

Portland, OR

97201

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2,061 Reviews of BMW Portland

October 31, 2022

Great customer service from Jessie Blair. All issues with our X5 were clearly communicated in a timely fashion. More

by JNOTAR9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessie Blair
Report | Print
Nov 01, 2022 -

BMW Portland responded

Thank you for bringing your X5 to BMW of Portland. Our team is happy to have provided you with clear and helpful communication, and we hope that you will reach out should any future automotive needs arise. Until next time, we wish you safe travels!

October 31, 2022

Very good attentive Clean facilities We’ll stocked etc etc etc etc etc etc etc etc More

by SMSANDOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Wahlin
Report | Print
Nov 01, 2022 -

BMW Portland responded

Thank you for this short and sweet review! Our team is happy to have been attentive to your needs at the time of your visit, and we hope that you will return to BMW Portland in the future. Have a great day!

October 30, 2022

Great customer service! Always feel like they go out of their way! Thank you, Portland BMW!! More

by SCHEERJT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan
Report | Print
Oct 31, 2022 -

BMW Portland responded

Thank you for this short and sweet review. Our team is always happy to go out of our way to ensure we provide great service. Until next time, drive safe.

October 30, 2022

ALWAYS the best experience! Love this place. Won’t go anywhere else. They care about me more than my car. More

by robert@sacks.me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Wahlin
Report | Print
Oct 31, 2022 -

BMW Portland responded

Thank you for your loyalty to our team at BMW Portland! We are happy to provide you and your vehicle with excellent service. Your feedback is greatly appreciated and we'd like to wish you a happy Halloween!

October 30, 2022

Consistent lack of sales skill from the service advisors. Lack of interpersonal skill and lack of connection. Never felt like a priority to the service team other than the manager More

by Wil.wintrode
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Scorcio
Report | Print
Nov 01, 2022 -

BMW Portland responded

Hello Wil, I regret to learn you feel this way following your service experience. I hope you will understand our team always aims to provide a transparent and pressure-free service experience for our customers. When time allows, I hope you will consider reaching out to me using the contact below so that I can learn more about what has lead to this feedback. 503-548-1202 Robert Rogers Service Manager

October 29, 2022

Chris did an amazing job and went above and beyond. I had a a issue that Chris made sure was taken care of. He put in the extra work and got the job done. He was on my team dealing with a warranty (no More

by JUSTINDISH1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Scorcio
Report | Print
Oct 31, 2022 -

BMW Portland responded

Hi Justin, Chris and the rest of our team at BMW Portland are happy to have ensured each of your concerns were met during your recent service visit. We truly appreciate the kind feedback you have shared here, and hope that you will return for any future needs. Happy Halloween!

October 29, 2022

Fast very clean and the service rep was on time and professional The wait area had no coffee or water available and receptionist was not able to find any. More

by DPKENNEDY2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cyril Franke, Ryan Rundberg, Chris Scorcio, Will Wahlin
Report | Print
Oct 31, 2022 -

BMW Portland responded

Thank you for choosing BMW Portland. Our team is happy to have ensured you had a cleanly, efficient and quality service appointment. If there is anything we can do to help in the future, please don't hesitate to reach out.

October 29, 2022

Always dependable and on top of their game. My advisor goes out of his way to be helpful and I very much trust his advice. More

by GARYHLARSON
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Will Wahlin
Report | Print
Oct 31, 2022 -

BMW Portland responded

Hi Gary, thank you for sharing your thoughts about our team. We are happy to know you have found us to be dependable and trustworthy in regards to your vehicles service, and we look forward to your future visits here at BMW Portland.

October 28, 2022

People are great to work with and very friendly When I call they know just who I need to talk to. Live it More

by QUILTATTHEBEACH
Recommend Dealer
Yes
Employees Worked With
Greg Zuccarello
Report | Print
Oct 28, 2022 -

BMW Portland responded

Hello, We appreciate the sunny outlook here praising our friendly staff and the great work they do. Safe travels!

October 28, 2022

Wanted to keep the car for several days for routine annual inspection even though I had an appointment More

by lporitz
Customer Service
Recommend Dealer
No
Employees Worked With
Unknown
Report | Print
Oct 28, 2022 -

BMW Portland responded

Hello, Thank you for the awareness into the outcome of your service appointment. I apologize for any inconvenience this has caused and will ask my team about the routine annual inspection they want to perform. Robert Rogers 503-548-1202 Service Manager

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