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BMW Portland

Portland, OR

4.5
2,064 Reviews
Call Dealership (971) 340-4590
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2001 SW Jefferson St

Portland, OR

97201

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2,064 Reviews of BMW Portland

October 20, 2022

The service was great! Very quick and I never felt any pressure. I knew what I wanted and they gave me the chance to look the car over without hovering around me. More

by A_CAWLEY06
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Kleser, Davie Sprigg
Report | Print
Oct 21, 2022 -

BMW Portland responded

Thank you for bringing your vehicle to BMW Portland for service. Our team was happy to have helped and we hope to have you back in the future.

October 20, 2022

Very nice people and they stay true to their word. Bottom line, would buy from this dealer again! More

by DAVIDZ17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Kleser, Wade Nebeker
Report | Print
Oct 21, 2022 -

BMW Portland responded

Hi David, we are happy to have provided you with a transparent experience. We look forward to your next visit here at BMW Portland.

October 19, 2022

My only complaint is that a regular service took days to complete which is too long More

by annehoch63
Recommend Dealer
Yes
Employees Worked With
Will Wahlin
Report | Print
Oct 20, 2022 -

BMW Portland responded

Hello Anne, I would like to apologize for the wait time associated with your service. I can assure you are team is working diligently to lessen these times for all of our customers, and would like to thank you for your patience in the meantime. Robert Rogers Service Manager

October 17, 2022

Super friendly. Worked an out of state deal. Portland BMW Team spot on with their information and process. More

by Jim Henchman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Padgalskas, Jean Kleser, Ian Killough
Report | Print
Oct 18, 2022 -

BMW Portland responded

Hi Jim, thank you for choosing BMW Portland. We are happy to have worked with you, and hope that you will keep our team in mind for any future needs.

October 17, 2022

BMW Portland only cares about profit. Sold me a care that was dirty. The interior full of pet hair and once sold to me. The customer service was gone. Disappointed. More

by ALOUNNYME
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James Pierce
Report | Print
Oct 20, 2022 -

BMW Portland responded

Hi Allounnyme, I regret to see the feedback you have shared here, and would like to assure you this is not an accurate reflection of our values. When you have a moment, please consider giving me a call at the number below so that we may work together towards a positive solution. David Padgalskas 503-548-1246 Sales Manager

October 17, 2022

Great service and communication. A a a a a a aa a a a a. A More

by stars_push0g
Recommend Dealer
Yes
Employees Worked With
Wade Nebeker
Report | Print
Oct 18, 2022 -

BMW Portland responded

Thank you for this kind feedback. Our team is happy to have provided great service and communication during your visit. If there is anything we can do to help in the future, please don't hesitate to reach out.

October 16, 2022

Very good service and excellent communications. Will is an excellent customer service person and takes good care of me More

by ERNSYL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Wahlin
Report | Print
Oct 17, 2022 -

BMW Portland responded

Thank you for sharing your experience with our team member, Will! We are happy to know he was communicative and performed quality maintenance. Don't hesitate to give our BMW Portland team a call for any future automotive needs.

Oct 17, 2022 -

ERNSYL responded

Thank you, Will is terrific

October 16, 2022

The service was fast and excellent. Everything was communicated to me and the advisor did a great job answering all my questions. More

by SEANHIBBARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Silva , Rob Rogers, Cyril Franke, Ryan Rundberg
Report | Print
Oct 17, 2022 -

BMW Portland responded

Hi Sean, thank you for choosing BMW Portland for your vehicles service. We are happy to know you received quality, timely and informative service. If there is anything we can do to help in the future, don't hesitate to reach out.

October 15, 2022

Very professional and personable! I highly recommend Dave as a sales person. I travel from Seattle to deal with them over chain shops. More

by ANTHONYALFIERI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurel Kessler, David Krafsig, James Pierce
Report | Print
Oct 17, 2022 -

BMW Portland responded

Hi Anthony, thank you for traveling to our location for all your BMW needs! We are happy to prove excellent service. Until your next visit, we would like to wish you safe travels!

October 15, 2022

The customer service was very slow. They gave me a car that was not washed or clean and has dents on it. More

by YELDAYOUSSEF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dylan
Report | Print
Oct 18, 2022 -

BMW Portland responded

Hi, I’m sorry to see the feedback you have shared here. I can assure you we are working diligently to expand our team in an effort to improve upon both of these aspects. Should you wish to discuss further, please reach out to me directly. 503-548-1202 Robert Rogers Service Manager

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