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BMW Portland

Portland, OR

4.5
2,064 Reviews
Call Dealership (971) 340-4590
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2001 SW Jefferson St

Portland, OR

97201

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2,064 Reviews of BMW Portland

October 15, 2022

Everything went well. They treated us very nice. Only thing I did not get a car wash They said it was do to Covid More

by MSRFPOOKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember name but service was excellent
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Oct 17, 2022 -

BMW Portland responded

Thank you for sharing this kind feedback. I'm pleased to see your visit went well and would like to assure we are working to expand our team to bring back our cleaning service. In the meantime, your patience is greatly appreciated, and we look forward to your next visit.

October 15, 2022

Unorganized and I had a rude service advisor. I will be looking for a different dealership for future services. More

by Jammer 21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Greg Zuccarello
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Oct 18, 2022 -

BMW Portland responded

Hi, Thank you for this candid feedback. I regret to read of the level of service you received and can assure you this is not an accurate representation of our team. I hope you will allow us the opportunity to regain your experience in the future and encourage you to reach out should you wish to discuss further. 503-548-1202 Robert Rogers Service Manager

October 15, 2022

Very customer service oriented! Jessie in the service group and Jamie in customer service are fantastic! More

by amber.cole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse
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Oct 17, 2022 -

BMW Portland responded

Hi Amber, thank you for this kind review and your mention of our team members, Jesse and Jamie. I will be sure to share this ind feedback with them. Until your next visit, drive safe.

October 14, 2022

They did a great job in an emergency situation and got us back on the road. More

by DAN@MGAZETTE.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Blodgett
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Oct 17, 2022 -

BMW Portland responded

Hi Dan, thank you for trusting our team to assist you. We are happy to have gotten you back on the road as quickly as possible and hope you will be returning to BMW Portland for any future needs.

October 14, 2022

Very communicative, friendly and helpful! Very good experience. Look forward to working with agent again. More

by DESRIBARRETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Riley, Daniel Blodgett, Cyril Franke, Ryan Rundberg, Chris Scorcio, Will Wahlin
Report | Print
Oct 17, 2022 -

BMW Portland responded

Thank you for allowing our team at BMW Portland to assist with your automotive needs. We also look forward to working with you again in the future.

October 14, 2022

Dave Krafsig is awesome, he is great to know and to have on the team. I enjoy each and every time I call him. He exemplifies the Dale Carnegie Principles. People like to do business with people that they kn More

by TERRY52
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Krafsig
Report | Print
Oct 17, 2022 -

BMW Portland responded

Hi Terry, thank you for sharing this great feedback. I'm pleased to see you know, like and trust our team member, Dave. It has been a pleasure working with you and our team looks forward to your next visit at BMW Portland.

October 14, 2022

It is the best great great and always perfect and very professional and I love the coffee ☕️ and treats More

by Catherine Kuehnl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Riley
Report | Print
Oct 14, 2022 -

BMW Portland responded

Hi Catherine, thank you for this kind feedback. I'm happy to see you have enjoyed both the service and amenities provided by our team at BMW Portland. We look forward to assisting you and your vehicle in the future.

October 14, 2022

Will is my service guy and he is super helpful. Laurel has been good to me for many years as well. Will only go to Portland BMW!! More

by Diane Jurney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurel Kessler, Will Wahlin
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Oct 14, 2022 -

BMW Portland responded

Hi Diane, thank you for making BMW Portland your go-to dealership for all your automotive needs. We will be sure to share this kind feedback with Will and Laurel.

October 14, 2022

It took three days to complete an oil change. This BMW dealer has also stopped doing courtesy washes on the cars they service. Given the cost of new and used cars this diminished level of service More

by F. Elledge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The name of the service advisor that helped me is not listed above.
Report | Print
Oct 14, 2022 -

BMW Portland responded

Thank you for this candid feedback. I'm sorry to see the experience you have shared here and would like to assure you we are diligently working to expand our team in an effort to better serve our customers. We hope to earn back your confidence in the future.

October 13, 2022

Great service rep who understood my needs. My car came back in great shape. Yes More

by SHAROSA99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Scorcio
Report | Print
Oct 14, 2022 -

BMW Portland responded

Thank you for choosing BMW Portland for your vehicles service. Our team couldn't be happier to have provided a great experience.

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