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BMW Portland

Portland, OR

4.5
2,064 Reviews

2001 SW Jefferson St

Portland, OR

97201

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2,064 Reviews of BMW Portland

October 07, 2022

Our salesman Greg is the best, but I don’t like how they make you buy the Starguard security system for $600. More

by RONANDELIZBRIGHT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Kleser, Greg Zuccarello
Oct 10, 2022 -

BMW Portland responded

Hello - thank you for sharing your honest review. We are sorry to know the vehicle you were interested in already had this security upgrade upon your purchase, we certainly understand the feedback you have shared here. Should you feel we can provide any assistance please don't hesitate to reach out.

October 06, 2022

Service takes too long! ! On the positive, Dylan (a service rep) delivered my car after service!!! That was incredible, saving me the trip. Special to Dylan. More

by MASCHMI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan (I don’t know his last name)
Oct 07, 2022 -

BMW Portland responded

Thank you for your patience during your most recent service. I would like to assure you our team is working diligently to improve upon this time for all of our customers, while still upholding high quality care. In the meantime, we are pleased to see you have appreciated our post service delivery option.

October 05, 2022

Service department was constantly communicating status of my car being serviced and when it would be ready More

by WENKERDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Riley
Oct 05, 2022 -

BMW Portland responded

Thank you for bringing your vehicle to BMW Portland for service. Our team is happy to have kept you updated throughout the process. Until your next visit, drive safe!

October 05, 2022

With supply chain issues crushing the automotive industry and with another brand not able to deliver us a car in 18 months, we decided to move up the in the world to BMW and we can't be happier. Thx Greg Z! More

by jeffblankpdx
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Zuccarello
Oct 05, 2022 -

BMW Portland responded

Jeff, congratulations on upgrading to BMW! Our team is happy to have made this process as smooth as possible. We look forward to having you as a loyal BMW Portland customer.

October 03, 2022

I had issues with the service I paid for, I called service manager and he agreed with me on how the service was supposed to happen but could not explain why certain parts of the car weren't removed fo More

by CHAD WALLACE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Scorcio
Oct 07, 2022 -

BMW Portland responded

Hi Chad, I’m sorry to learn you have continued questions in regards to the service performed on your vehicle. When time allows, please consider reaching out to me directly. I hope to have the opportunity to regain your confidence in our team. 503-548-1202 Robert Rogers Service Manager

Nov 29, 2022 -

CHAD WALLACE responded

I did call you and you refused to listen to what I had to say. I was charged for work that was not done to my sons BMW, I even told you that I can prove the work was not done. You told me the work was done and wouldn't allow me to bring the car in for you to inspect. Guess you already had my money or why listen?

October 03, 2022

I’ve had my car a little over a year now , and I alway get good service whenever I come there…Will is the nicest guy and always so helpful More

by HDELONNA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Wahlin
Oct 03, 2022 -

BMW Portland responded

Thank you for continuously choosing BMW Portland for your vehicles service needs. Will, and the rest of our team, greatly appreciate your business. Until next time, enjoy the road ahead.

October 03, 2022

BMW Portland, and the buying experience there was fantastic. Mr Zuccarello was very knowledgeable and a great help during the entire process. I would highly recommend Mr Zuccarello and BMW Portland t More

by RIVERRAT2013
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Pierce, Greg Zuccarello
Oct 03, 2022 -

BMW Portland responded

Thank you for sharing your experience with Mr. Zuccarello! Our team is happy to know your visit was fantastic and we hope you are enjoying your new vehicle

October 02, 2022

Excellent customer service, high service prices. Location is hard to find. But would take my car to them again. More

by Sharlton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Riley
Oct 03, 2022 -

BMW Portland responded

Thank you for this honest feedback. While we are happy to hear you are pleased with the quality of service performed on your vehicle, I regret to learn you have question is regards to the quote provided. Please don't hesitate to reach out, as our team would be happy to provide any clarification possible.

October 01, 2022

Very professional and quickly fit me in for a repair. Upfront about pricing and fair. More

by GEORGE_CROWELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Scorcio
Oct 03, 2022 -

BMW Portland responded

Hi George, thank you for sharing this kind feedback. Our team is happy to have provided quick service and fair pricing. We look forward to assisting you with any future needs.

October 01, 2022

To start, not honest with selling a car there, had it for a week, had to replace tires right away, bad condition, maybe I had to check before I bought it, but you think, original BMW dealer, it should be fin More

by HANS.VERZANTVOORT
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t know anymore, sales department
Oct 04, 2022 -

BMW Portland responded

Hi Hans, Thank you for bringing your question regarding your vehicles tires to our attention. I have provided my contact info below, at your next convenience I hope you will consider giving me a call so that I can address this with you. David Padgalskas 503-548-1246 Sales Manager

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