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BMW Portland

Portland, OR

4.5
2,064 Reviews

2001 SW Jefferson St

Portland, OR

97201

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2,064 Reviews of BMW Portland

October 01, 2022

Thank you for going the extra mile on the repairs of my car. Service was excellent and able to quickly slot me in. More

by TURBAN0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Riley, Daniel Blodgett
Oct 03, 2022 -

BMW Portland responded

Hello, thank you for reaching out to our team for service. We are happy to have gotten you in in a timely manner. For any future needs, please keep BMW Portland in mind.

September 30, 2022

Timely and friendly service to work on the BMW recall items. No hassles. Thank you More

by P-MELTZER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry i do not remember his name.
Oct 03, 2022 -

BMW Portland responded

Providing you with timely and friendly service was our pleasure. Thank you again for choosing BMW Portland!

September 30, 2022

Text excellent Service and got it done quickly Great customer service Thank you very much More

by WILLIAMVAL1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Riley, Daniel Blodgett, Cyril Franke, Ryan Rundberg, Chris Scorcio, Will Wahlin
Oct 03, 2022 -

BMW Portland responded

Thank you for sharing these kind comments. Our BMW Portland Team is pleased to know you found the services we provided to be excellent and timely. Please don't hesitate to return for any future needs.

September 30, 2022

Fast service and did everything requested. We'll go back again. Nothing else to say other than I don't need a15 word minimum review. Consider changing that requirement. More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Blair
Oct 03, 2022 -

BMW Portland responded

Hi David, thank you or taking the time to share this feedback. Our team is pleased to know you will be returning to BMW Portland for future automotive needs. Until then, we wish you safe travels.

September 29, 2022

Will is always steps ahead of me regarding what my car needs! The loaner car people are great too! More

by CLAREB0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Wahlin
Sep 30, 2022 -

BMW Portland responded

Hi Clare, thank you for sharing your experience with our service team. It is a pleasure to see you have enjoyed our loaner vehicles and service offerings.

September 29, 2022

Chris was extremely responsive and helped get everything fixed just right on my vehicle on time More

by tdmaddux
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Scorcio
Sep 30, 2022 -

BMW Portland responded

Thank you for bringing your vehicle to BMW Portland for service. We are pleased to see you enjoyed working with Chris, and would like to wish you safe travels until your next visit!

September 29, 2022

Good Service da, da, da, da, ya, ya, ya, la, la, la, ta, ta, ta More

by Lionel Batfish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Wahlin
Sep 30, 2022 -

BMW Portland responded

Hi Lionel, thank you for this short and sweet review. Our team is happy to have offered good service and we hope to have you back at BMW Portland.

September 28, 2022

The staffs at bmw Portland were very patient and professional . My case is very emergency case. They save me a lot of time and do the service as soon as possible .I am really appreciated More

by CHENGTAMU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Zuccarello
Sep 29, 2022 -

BMW Portland responded

Hi Cheng, thank you for trusting our team to perform your vehicles service in a timely manner. We are happy to have assisted you, and hope to have you back for any future automotive needs.

September 28, 2022

Chris was short and disagreeable. We were accommodating despite receiving and bill that was unexpectedly high given the nature of the work performed. We received the bill late and we’ More

by BTHONGSENG
Recommend Dealer
No
Employees Worked With
Chris Scorcio
Oct 04, 2022 -

BMW Portland responded

Hello, Thank you for bringing your concerns to our attention. I regret to see you have these feelings in regards to your service quote and would be happy to provide any clarification should it be needed. Please consider reaching out to me at the number below. I hope to have the opportunity to regain your business. 503-548-1202 Robert Rogers Service Manager

September 28, 2022

Service is slow. Our car is always in the shop for a week no matter how small the issue. Our last appointment was on a Thursday and the car wasn't even looked at unti More

by BYRNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel Blodgett
Sep 30, 2022 -

BMW Portland responded

Bryne, thank you for your honest feedback. I’m sorry to know of the wait times you have experienced and would like to assure you our team is working diligently to improve this for all of our customers. In the meantime, we greatly appreciate your patience and kind comment for our friendly team.

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