Back

BMW Portland

Portland, OR

4.5
2,061 Reviews

2001 SW Jefferson St

Portland, OR

97201

Directions

By Type

2,061 Reviews of BMW Portland

September 13, 2022

Great Service. My service rep was out so and kept me informed thruout whole process, THANX More

by MICKEYMB2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Riley, Daniel Blodgett, Cyril Franke, Ryan Rundberg, Chris Scorcio, Will Wahlin
Sep 13, 2022 -

BMW Portland responded

Hi Mickey, thank you for choosing BMW Portland. We always aim to keep our customer up to date throughout their service experience. It was a pleasure working with you!

September 12, 2022

Great customer service from Sales to Finance to the service center. Even the GM took time to talk about our mutual love of the Portland Timbers! More

by anthony@noramcapital.com
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Krafsig, Jean Kleser, Daniel Blodgett
Sep 12, 2022 -

BMW Portland responded

Anthony, thank you for choosing BMW Portland! Our team is happy to see you enjoyed working with each of our departments, and we hope you will be returning to us for any future automotive needs. Until next time, Go Timbers!

September 11, 2022

Jesse made it all happen on time and with beautiful results! Under promised and over delivered! More

by ITD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse
Sep 12, 2022 -

BMW Portland responded

It is a pleasure to see our team was able to over-deliver for you! We will be sure to share with Jesse the kind words you have left for him here. We hope to have you back at BMW Portland again soon.

September 11, 2022

Excellent service, and working with Will is always a great experience. I always feel like I'm in good hands. More

by denisedowns20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Wahlin
Sep 12, 2022 -

BMW Portland responded

Hi Denise, I'm happy to see you feel as though you are in good hands with our team member, Will. We look forward to having you back at BMW Portland for future services.

September 11, 2022

Went in for oil change and inspection on a steering noise. Diagnosis for the steering noise was north of $12,000 and there were no guarantees on what the actual problem was, just several possibilities. More

by JORDOART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dylan
Sep 13, 2022 -

BMW Portland responded

Hello, while we are sorry to learn you were unhappy with the quote provided by our team, we remain happy to see that the issue you were experience with your vehicles steering has been resolved. Should you have any future questions, We hope you will consider giving our team the opportunity to regain your full confidence. 503-548-1202 Robert Rogers Service Manager

September 10, 2022

Dylan who took ver from Sean was great to work with. He was responsive to my concerns. More

by sswidler1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Riley
Sep 12, 2022 -

BMW Portland responded

Thank you for taking the time to share this feedback. We are happy to know you enjoyed working with Dylan and will be sure to share this with him. We hope to have you back at BMW Portland down the road.

September 10, 2022

Great service polite and courteous and timely. Made a bad situation bearable and was apologetic the entire time More

by CELESTINABUCKLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Scorcio
Sep 12, 2022 -

BMW Portland responded

Thank you for your understanding and for taking the time to share this positive review for our team. I'm pleased to see our team was able to help ease this experience for you. If we can be of assistance in the future, please don't hesitate to return to BMW Portland.

September 09, 2022

I wish BMW dealer to be relocated closer to the PDX airport for ease of traffic and lower crime area. More

by april735
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Scorcio
Sep 12, 2022 -

BMW Portland responded

Hi April, aside from our location, I'm pleased to see you enjoyed your experience with our team here at BMW Portland. If there is anything additional we can do to help, please don't hesitate to reach out.

September 08, 2022

Dave has sold me about 8 cars. I really only want to buy a car from Dave. He is professional, responsive and an amazing person. His integrity, knowledge of BMW products, and car More

by Clark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Krafsig
Sep 09, 2022 -

BMW Portland responded

Hi Clark, thank you for these kind words. It is a pleasure to see you found Dave to be professional and knowledgeable, and our team couldn't agree more. Should any future needs arise, please consider returning to BMW Portland!

September 05, 2022

Difficult location. Tight showroom. Friendly staff, but a waiting area with bottled water would be a nice option More

by JAY MORGAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Pierce, Wade Nebeker
Sep 07, 2022 -

BMW Portland responded

Hi Jay, thank you for you honest thoughts! We will be sure to share these recommendations with our team. Meanwhile, we will be looking forward to your next visit here at BMW Portland.

...
69
...