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BMW Portland

Portland, OR

4.5
2,064 Reviews
Call Dealership (971) 340-4590
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2001 SW Jefferson St

Portland, OR

97201

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2,064 Reviews of BMW Portland

August 29, 2022

Great service and response time! I’m very happy with the quality of service provided at my recent visit! More

by LUCYV34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse
Report | Print
Aug 30, 2022 -

BMW Portland responded

Hello. It sounds like you had a very efficient 5-star experience with our Service Team, that's exactly what we like to learn. Thank you for bringing your vehicle to BMW Portland and we look forward to servicing your car again when needed.

August 29, 2022

Service was excellent. 15 words. Why do I need to write more than three words? More

by JBWIKOFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Wahlin
Report | Print
Aug 30, 2022 -

BMW Portland responded

Thank you for taking the time to satisfy DealerRaters review character requirement. Our team is happy to see your visit was simply excellent. Until your next visit, drive safe!

August 28, 2022

Wish they washed cars. Stop saying it’s because of COVID and admit it’s city water grease issues and give us a car wash certificate. More

by Linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Wahlin
Report | Print
Aug 31, 2022 -

BMW Portland responded

Hi Linda, while it is unfortunate our team is currently not offer vehicles washes we are pleased to know the remainder of your visit went well. I would like to assure you your feedback has been shared with our team.

August 28, 2022

Friendly agents greeted me, answered all questions well and timely let me know the status of my visit! More

by GARYWANGSMO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Wahlin
Report | Print
Aug 30, 2022 -

BMW Portland responded

We are always here and eager to help, Gary. Thank you for noticing this! We look forward to greeting you at BMW Portland again soon!

August 28, 2022

They follow through with what they say they’re going to do. Very polite and efficient. Good customer service. More

by DANBECKYJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Wahlin
Report | Print
Aug 31, 2022 -

BMW Portland responded

Hello Dan and Becky, thank you for taking the time to share your experience with the BMW Portland team. Your business is greatly appreciated and we hope to see you again soon.

August 27, 2022

Daniel alway treats me right & makes the experience pleasant. I Appreciate his excellent service & efforts More

by GeraldMNeedham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Blodgett
Report | Print
Aug 30, 2022 -

BMW Portland responded

Gerald, thank you for your kind words and for trusting us with your vehicle. At BMW Portland we strive to always ensure our customers enjoy a pleasant experience while visiting our Service Department. We appreciate your business, let us know if we can be of assistance in the future.

August 27, 2022

Good service, relatively quick. Loaner is fine, maybe a bit expensive. Overall no really big issues so far. More

by PETROVNICHOLAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Wahlin
Report | Print
Aug 30, 2022 -

BMW Portland responded

Thank you for taking the time to share your experience. We are pleased to know our team has provided you with hassle-free service. Until next time, drive safe!

August 27, 2022

Great service guy. Treats me so well. Very patient. Love the loaner cars really great! More

by SJAWESOMENESS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Wahlin
Report | Print
Aug 30, 2022 -

BMW Portland responded

Hello, and thank you immensely for your 5-star review. We're happy to learn that you appreciated the patience of our Service Team and we hope you will continue to choose BMW Portland for all of your future luxury automotive needs.

August 27, 2022

Super helpful and communicative. Went the extra mile to explain everything and make sure I was set up well More

by SCARBORE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Wahlin
Report | Print
Aug 30, 2022 -

BMW Portland responded

Hello. We are so pleased to read from your 5-star review that you received helpful service and communication from our staff during your recent visit to BMW Portland. Thank you and have an amazing day.

August 27, 2022

Received a loaner car very dirty and empty tank nearly. No communication for a couple days on car status. Big sales pitch for further treatment prior to just fixing current issue Repair was done well but More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Will Wahlin
Report | Print
Aug 30, 2022 -

BMW Portland responded

Hi Steve, your honest feedback is appreciated. I would be happy to address any pricing concern you might have with you. Should you be interested, please reach out using the following number. 503-548-1202 Robert Rogers Service Manager

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