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BMW Portland

Portland, OR

4.5
2,061 Reviews
Call Dealership (971) 340-4590
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2001 SW Jefferson St

Portland, OR

97201

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2,061 Reviews of BMW Portland

September 01, 2022

Service as been prompt and easy to work with every time I bring it in for maintenance or repair. More

by BreadBoi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Wahlin
Report | Print
Sep 07, 2022 -

BMW Portland responded

Hello, thank you for this positive feedback. Our team is pleased to know service has been prompt and convenient during each of your visits. We look forward to having you back at BMW Portland in the future.

September 01, 2022

Service is excellent, fast and courteous, the staff is quite helpful and keeps close communication with us More

by oscar.badillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Wahlin
Report | Print
Sep 07, 2022 -

BMW Portland responded

Oscar, our team is proud to provide excellent, fast and courteous service, and we are happy to have shared this with you. Your review is greatly appreciated and we hope to see you again at BMW Portland.

September 01, 2022

We received excellent customer service with clear communication and sound recommendations. Our service representative is terrific. Much appreciated. More

by ABILGER
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Scorcio
Report | Print
Sep 07, 2022 -

BMW Portland responded

Hello, our team is happy to have provided you with excellent service and communication. We would like to thank you for taking the time to share your experience. If we can be of assistance in the future, please don't hesitate to reach out to our team here at BMW Portland.

August 30, 2022

Service is good…just a little on the pricey side. More than I’m use to paying for a normal service on my car. Almost $500 for basic oil change is a little more than I would like to pay. Especially wh More

by VG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Blodgett
Report | Print
Sep 02, 2022 -

BMW Portland responded

Hi VG, I concerned to see the pricing you have shared for your oil service. Unfortunately, our team is unable to identify you based on your username. I hope you will consider reaching out to me at the number below so that I can gather your information and look further into your experience with our team. 503-548-1202 Robert Rogers Service Manager

August 30, 2022

We had a great experience! Would highly recommend BMW Portland to friends who want a BMW! More

by APRILLANE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kourosh Homayoun, David Padgalskas, James Pierce
Report | Print
Aug 30, 2022 -

BMW Portland responded

We strive to provide top-tier service to all of our customers and we're glad you experienced that. We look forward to seeing you back again in the future at BMW Portland.

August 29, 2022

Service was excellent. 15 words. Why do I need to write more than three words? More

by JBWIKOFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Wahlin
Report | Print
Aug 30, 2022 -

BMW Portland responded

Thank you for taking the time to satisfy DealerRaters review character requirement. Our team is happy to see your visit was simply excellent. Until your next visit, drive safe!

August 29, 2022

Great service and response time! I’m very happy with the quality of service provided at my recent visit! More

by LUCYV34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse
Report | Print
Aug 30, 2022 -

BMW Portland responded

Hello. It sounds like you had a very efficient 5-star experience with our Service Team, that's exactly what we like to learn. Thank you for bringing your vehicle to BMW Portland and we look forward to servicing your car again when needed.

August 29, 2022

Jesse was very attentive to my needs and saw to iit that my car was properly restored original specifications and sooner than originally expected. More

by Mooredmd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse
Report | Print
Aug 30, 2022 -

BMW Portland responded

Hello. We're so thrilled to learn that our Service Department was able to expedite the completion time for your vehicle and get you safely back on the road. Your 5-star review of the attentive service you received at BMW Portland is greatly appreciated.

August 29, 2022

Always helpful staff. They communicate well and quickly. We got a nice loaner, but they were short handed with delailers and it showed. More

by WSANTIAGO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan, Daniel Blodgett
Report | Print
Aug 31, 2022 -

BMW Portland responded

Thank you for sharing this honest feedback. Our team is happy to have provided you with excellent communication, and we would like to assure you we are working diligently to bridge this gap with our detail team members.

August 28, 2022

They follow through with what they say they’re going to do. Very polite and efficient. Good customer service. More

by DANBECKYJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Wahlin
Report | Print
Aug 31, 2022 -

BMW Portland responded

Hello Dan and Becky, thank you for taking the time to share your experience with the BMW Portland team. Your business is greatly appreciated and we hope to see you again soon.

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