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BMW Portland

Portland, OR

4.5
2,061 Reviews
Call Dealership (971) 340-4590
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2001 SW Jefferson St

Portland, OR

97201

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2,061 Reviews of BMW Portland

August 17, 2022

The service on this recall was painless. It was done on time and the return of the car was easy, no up sell. More

by BOB6712
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Wahlin
Report | Print
Aug 17, 2022 -

BMW Portland responded

We are delighted to receive this happy feedback regarding your service appointment. Safe travels!

August 17, 2022

I had a great experience! It was fairly quick and painless, and I left with a great vehicle at a very reasonable price. More

by ASHLEE1979
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurel Kessler, James Pierce, Ian Killough
Report | Print
Aug 17, 2022 -

BMW Portland responded

Congratulations on your swift and seamless purchase experience, Ashlee! We are pleased that you are a satisfied customer when it comes to the price and quality of your vehicle.

August 17, 2022

Dirty loaner cars and horrible customer service. The staff didn’t listen to my concerns. More

by absolutgs400
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Loaner vehicle rentals
Report | Print
Aug 18, 2022 -

BMW Portland responded

Hello, It is unfortunate to hear that your experience was disappointing for various reasons. Please know that I take all feedback into consideration and your comments of feeling unheard by staff, poor customer service, and vehicle rental quality concerns me. Kindly reference the phone number below if you are open to have a chat. David Padgalskas Sales Manager 503-548-1246

August 17, 2022

Service and loaner car were all good - Will was super nice and helpful, as always. More

by NILOU1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Will Wahlin
Report | Print
Aug 18, 2022 -

BMW Portland responded

We are so thankful for your 5-star review and your repeat business here at BMW Portland. If you need help in the future, please let us know. We'll be happy to assist you.

August 17, 2022

Great service always accommodating! Daniel is the best! Love that you give me a loner BMW More

by KTRANSETH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Blodgett
Report | Print
Aug 18, 2022 -

BMW Portland responded

Hello. BMW Portland appreciates you taking the time out of your day to leave this thrilling review. We love knowing that our Service Team is accommodating and offering the best care to our valued customers. We would be delighted to assist you again!

August 16, 2022

He was kind and made clear explanations which gave me a clear picture about the service More

by YUKI.NAKAGAWA
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Will Wahlin
Report | Print
Aug 16, 2022 -

BMW Portland responded

Hi Yuki, We appreciate the positive feedback about your visit for service. Safe travels!

August 16, 2022

I received very good service support from Will. Work was completed on schedule. A car was as provided and I always have confidence in the quality of work performed on my BMW. It is a pleasure to wo More

by Win.kay
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Will Wahlin
Report | Print
Aug 16, 2022 -

BMW Portland responded

Hi Win, We graciously accept your 5-star recommendation and celebrate the knowledge that you trust us to perform quality work on your vehicle. Thank you for praising the friendly, courteous, and overall good support you receive from our service team.

August 16, 2022

It was legit, they rolled me in and rolled me out lickity split like it was their job.. because it is!! 11/10 I’ll be back (schwarzenegger for potus) More

by Imma go seee bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Haxton, Laurel Kessler, David Padgalskas, Sean Riley, Rob Rogers, Jean Kleser, James Pierce, Daniel Blodgett, Cyril Franke, Ryan Rundberg, Will Wahlin
Report | Print
Aug 16, 2022 -

BMW Portland responded

Hello there, Thank you for the positive feedback indicating that your visit was prompt and we look forward to working with you again.

August 16, 2022

Friendly service always clean. Quick to get you in and out. Takes their work seriously and does a great job. More

by FOURONEFIVEONEOHH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Wahlin
Report | Print
Aug 16, 2022 -

BMW Portland responded

Thank you for the 5-star compliment and blessing us with your personal recommendation on the seamless, quality work performed.

August 16, 2022

They did a thorough diagnostic and found a few things that could have cost me down the road a lot more if I hadn’t known. Will talked to me about everything they found and wasn’t pushy for me to get it a More

by Lisashly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Wahlin
Report | Print
Aug 16, 2022 -

BMW Portland responded

Hello, We are pleased that Will was able to perform a complete diagnostic check on your vehicle avoiding any unseen problems in the long run. We hope to continue being the service department of choice for any auto needs in the future.

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