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BMW Portland

Portland, OR

4.5
2,061 Reviews

2001 SW Jefferson St

Portland, OR

97201

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2,061 Reviews of BMW Portland

August 07, 2022

On time. Great communications. Quick turn-a-round. Nice Loaner. Compete report summary of work done. All good. More

by GARDANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Scorcio
Aug 08, 2022 -

BMW Portland responded

Thank you for making us a part of your day. Your positive rating is much appreciated. Stop by and see us if you need anything else down the road.

August 07, 2022

They were quick and efficient in resolving my issue. Do not have any complaints about the dealership. More

by SHASHANKRAO9792
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Riley, Daniel Blodgett, Cyril Franke, Ryan Rundberg, Chris Scorcio, Will Wahlin
Aug 08, 2022 -

BMW Portland responded

Thank you for taking the time to leave this rating. It was our pleasure to provide a top-notch dealership experience. We hope you will come back to see us in the future.

August 07, 2022

Great experience! Will is very helpful and great at communicating. Always happy with the service! More

by MNELSON468
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Wahlin
Aug 08, 2022 -

BMW Portland responded

MNELSON468, thank you so much for choosing BMW Portland. We're glad we were able to help and look forward to assisting you with your future automotive needs.

August 07, 2022

Good communication with me! They did a good job with my car! My car is running good More

by LABROWNEYES7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Scorcio
Aug 08, 2022 -

BMW Portland responded

Thank you for taking the time to leave this rating. It was our pleasure to provide a top-notch dealership experience. We hope you will come back to see us in the future.

August 07, 2022

My 530i is in good hands with the service crew at BMW Portland and with Jamie’s help I better understand the features and capabilities of this awesome machine. More

by JIMSCHNACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jameson Kleser, Duane Phillips, Chris Scorcio
Aug 08, 2022 -

BMW Portland responded

Thank you for making us a part of your day. Your positive rating is much appreciated. Stop by and see us if you need anything else down the road.

August 07, 2022

Had a recall service done ,everyone was very helpful and got the service done quickly. After my car was done I noticed them pushing my car out and not driving like I had done when I brought it in.... I wa More

by Robotfood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Riley, Daniel Blodgett, Cyril Franke, Ryan Rundberg, Chris Scorcio, Will Wahlin
Aug 09, 2022 -

BMW Portland responded

Hello - I'm sorry to learn of the issue you had experienced with your vehicle and regret to know our team was unable to provide this service for free. Should you have any continued questions or concerns, please feel free to reach out to our team.

August 07, 2022

Easy to deal with, performed work as requested, supplied loaner and finished service on time. More

by TAMRASBRYANT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Riley
Aug 09, 2022 -

BMW Portland responded

We are pleased to read you had a positive experience working with our Service Team. Thank you for your five-star review. Please don't hesitate to reach out to us at BMW Portland if there is anything else we can assist with.

August 07, 2022

Good service with reason timely manner. The only think I would recommend is to CLEARLY communicate the amount fee/price to customers before making them sign. More

by MERHAWIABRAHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Wahlin
Aug 10, 2022 -

BMW Portland responded

Hello, Thank you for you honest feedback. Our team is pleased to know your overall experience went well, and hope you will allow us the opportunity to gain your full confidence in the future. Please feel free to reach out should you have continued questions/concerns at this time. 503-548-1202 Robert Rogers Service Manager

August 06, 2022

Amazing service, always on time. Responsive, with great customer care. Highly recommend to anyone who owns a BmW in Portland area. More

by N.JEHLICKA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Riley, Greg Zuccarello
Aug 07, 2022 -

BMW Portland responded

BMW Portland appreciates your amazing review and recommendation of our Service Department. It is our pleasure to provide amazing care, timely services, and great customer interactions. We look forward to assisting you again with your future needs.

August 06, 2022

I like our sales rep and service rep but don’t understand why it takes so long to drop a car off for service and so long to get your car back. The drop off system is ridiculous. More

by MAIJA0
Recommend Dealer
No
Employees Worked With
Sean Riley, Greg Zuccarello
Aug 10, 2022 -

BMW Portland responded

Hi Maija I’m sorry for the wait time you experienced and would like to thank you for the feedback. I will be sure to share this with our team and hope you will allow us the opportunity to provide you with a more efficient visit in the future. 503-548-1202 Robert Rogers Service Manager

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