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BMW Portland

Portland, OR

4.5
2,061 Reviews

2001 SW Jefferson St

Portland, OR

97201

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2,061 Reviews of BMW Portland

August 06, 2022

Nice reception. Good communication. Thorough service. I appreciated a loaner to get the items for service completed. More

by HILDEGARD0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Riley
Aug 08, 2022 -

BMW Portland responded

We're glad to learn we delivered a great experience. If there's anything further we can do for you, please let us know.

August 06, 2022

The dealership is not washing cars due to COVID. This decision should be revisited as cleanliness is the first step to stop infection. I expect higher standards. My experience with the staff was ple More

by NAOMIX4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Scorcio
Aug 10, 2022 -

BMW Portland responded

Hi Naomix, The safety of our team and our customers is of upmost importance to us. Should you have continued questions in regards to our COVID policies, please reach out to me directly as I would be happy to speak with you. 503-548-1202 Robert Rogers Service Manager

August 06, 2022

I’m from Southern California. It’s great to find a reliable BMW Service Department… Great service! More

by TIMSMCCONNELL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Bakeman
Aug 08, 2022 -

BMW Portland responded

Thanks for the high rating. We strive for a high level of customer satisfaction in all aspects of our dealership. Please don't hesitate to reach out if there's anything more we can do.

August 06, 2022

Excellent and timely communication from the service staff. Always prompt to respond. I’ve been servicing my cars here for many years. More

by scott.shockney
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Will Wahlin
Aug 08, 2022 -

BMW Portland responded

We're so pleased to learn that you had such a wonderful visit. If you need anything down the road, let us know. We're always here to help!

August 05, 2022

Daniel and the service team at Portland BMW always give me excellent service. I know that I can trust them to take superb care of my 1999 BMW Z3M coupe (which is now considered a classic), and they always More

by BARBARAHORT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Blodgett
Aug 07, 2022 -

BMW Portland responded

Thank you for your wonderful review, Barbara. We are honored to have earned your continued business here at BMW Portland and thrilled that you repeatedly enjoy a wonderful experience working with our Service Team. Please don't hesitate to reach out if there's anything more we can do.

August 05, 2022

Broke down on the freeway and was totally taken care of. Car fixed while on trip and great service. More

by POSSUMTOWN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Riley
Aug 06, 2022 -

BMW Portland responded

Thank you for trusting us with your vehicle and choosing BMW Portland. We appreciate your perfect star review, and our Service Team will always be here to assist you with any future needs.

August 05, 2022

Helpful sales department. They not only made the sale easy but helped facilitate the car being shipped to buyer. More

by TKWONG1283
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurel Kessler, Kourosh Homayoun, Jon Walker
Aug 06, 2022 -

BMW Portland responded

Thank you for your perfect star review. Our goal is always to ensure everyone leaves with a smile on their face. We are overjoyed to read our Sales Team was helpful during the sale of your vehicle. Please don't hesitate to reach out to us at BMW Portland if we can be of any further assistance.

August 05, 2022

Best dealer and service department that I have ever been to! Daniel has been very honest and helpful over the years. I can trust Portland BMW for taking care of my BMW cars. More

by jocarose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Blodgett
Aug 07, 2022 -

BMW Portland responded

Thank you for trusting us with your vehicle and choosing BMW Portland. We are thrilled to learn our Service Team consistently provides a great dealership experience. Please don't hesitate to reach out if there's anything more we can do.

August 05, 2022

Sean Is the best service professional I have ever worked with. I am a 30 years and going strong BMW customer. More

by DGASKIN2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Riley, Jean Kleser, Kendra Hein, Davie Sprigg
Aug 07, 2022 -

BMW Portland responded

Thank you for sharing your five-star review. We are honored to have earned your continued business here at BMW Portland and are pleased to know our Service Team provides the best service. Please don't hesitate to reach out if there's anything more we can do.

August 05, 2022

Loved the loaner, disappointed our car wasn’t washed when we go it back. Nothing else to say. This survey is the worst part of the service More

by SYOUNG1950
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ryan Rundberg
Aug 08, 2022 -

BMW Portland responded

We are sorry to learn of your frustrations with the survey requirements and would like to thank you for taking the time to complete it. In the future, we hope you will continue to choose our team to assist with your maintenance needs. Have a great week!

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