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BMW Portland

Portland, OR

4.5
2,064 Reviews
Call Dealership (971) 340-4590
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2001 SW Jefferson St

Portland, OR

97201

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2,064 Reviews of BMW Portland

August 06, 2022

BMW has great customer service because of their people. They are genuinely nice and care. More

by BGunnell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Blodgett
Report | Print
Aug 08, 2022 -

BMW Portland responded

Thank you for giving us 5 stars, BGunnell. We're glad to see our team worked hard for you during your visit to BMW Portland. We hope you have a fantastic day.

August 06, 2022

Everybody was helpful and Sean was my service agent and was very informative. I was quickly comfortable and the whole process went smoothly. More

by PETER.MCDOWELl42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Riley
Report | Print
Aug 08, 2022 -

BMW Portland responded

We're so pleased to learn that you had such a wonderful visit. If you need anything down the road, let us know. We're always here to help!

August 06, 2022

Christopher was very friendly & kept me updated on my vehicle. I bring my car to this dealership for yearly maintenance & I always feel that I'm getting the best, honest service. I would recommend anyone More

by lilymonster1020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Scorcio
Report | Print
Aug 08, 2022 -

BMW Portland responded

Thank you for making us a part of your day. Your positive rating is much appreciated. Stop by and see us if you need anything else down the road.

August 06, 2022

Special thanks to Will who followed up and went above and beyond to make sure everything is good! More

by LGIRLEA
Friendliness
Recommend Dealer
Yes
Employees Worked With
Will Wahlin
Report | Print
Aug 08, 2022 -

BMW Portland responded

Thank you for giving us 5 stars. We're glad to see our team worked hard for you during your visit to BMW Portland. We hope you have a fantastic day.

August 06, 2022

Excellent customer service, excellent car service, and was completed in a timely manner. Quality living up to the BMW reputation. Thank you Chris Scorcio More

by BRANDEN.DIAZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Dobson, Daniel Bakeman, Chris Scorcio
Report | Print
Aug 08, 2022 -

BMW Portland responded

We're so pleased to learn that you had such a wonderful visit. If you need anything down the road, let us know. We're always here to help!

August 06, 2022

I like our sales rep and service rep but don’t understand why it takes so long to drop a car off for service and so long to get your car back. The drop off system is ridiculous. More

by MAIJA0
Recommend Dealer
No
Employees Worked With
Sean Riley, Greg Zuccarello
Report | Print
Aug 10, 2022 -

BMW Portland responded

Hi Maija I’m sorry for the wait time you experienced and would like to thank you for the feedback. I will be sure to share this with our team and hope you will allow us the opportunity to provide you with a more efficient visit in the future. 503-548-1202 Robert Rogers Service Manager

August 06, 2022

Amazing service, always on time. Responsive, with great customer care. Highly recommend to anyone who owns a BmW in Portland area. More

by N.JEHLICKA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Riley, Greg Zuccarello
Report | Print
Aug 07, 2022 -

BMW Portland responded

BMW Portland appreciates your amazing review and recommendation of our Service Department. It is our pleasure to provide amazing care, timely services, and great customer interactions. We look forward to assisting you again with your future needs.

August 05, 2022

Will is always goes the extra mile to ensure I’m satisfied with its service More

by THECHANDLERS4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Wahlin
Report | Print
Aug 07, 2022 -

BMW Portland responded

Our Service Team is glad to go the extra mile to ensure you are satisfied with your care. Nothing makes our day brighter than knowing our customers are happy and their vehicles are well taken care of. BMW Portland looks forward to having the pleasure of assisting you with your future needs.

August 05, 2022

It was a repair with more than a few twists and turns, but in the end Sean and Shannon got everything back to 100%. Can’t thank them enough for their talent, perseverance, and delivery. More

by SELLIOTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Imel, Sean Riley
Report | Print
Aug 07, 2022 -

BMW Portland responded

Thank you for trusting us with your vehicle and choosing BMW Portland. We are thrilled to learn our Service Team provided excellent service. Come back and visit us again for any future needs.

August 05, 2022

Very accommodating and thorough. Will was good at explaining all the service that needed to be done to my car. More

by GEORGEPMARVIN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Will Wahlin
Report | Print
Aug 07, 2022 -

BMW Portland responded

George, thank you for your five-star review, we appreciate it. Nothing pleases us more than reading our Service Team was both accommodating and thorough during your recent visit. If we can be of any future assistance, please don't hesitate to contact us at BMW Portland.

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