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BMW Portland

Portland, OR

4.5
2,061 Reviews

2001 SW Jefferson St

Portland, OR

97201

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2,061 Reviews of BMW Portland

August 04, 2022

Love the fabulous service, friendly staff, and loaner car. Wish our car got washed, too More

by i3 electric car owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Riley
Aug 05, 2022 -

BMW Portland responded

Thank you for your positive feedback! It's great to read that our Service Team provided you with a pleasant and quality service experience. We appreciate your feedback, so please don't hesitate to reach out to BMW Portland if there's anything else we can assist with.

August 04, 2022

Amazing sales person I work with (Greg Zucharillo) and awesome service team ( I forget who, but he was great)!! More

by PETER69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Zuccarello, James Pierce, Daniel Blodgett
Aug 05, 2022 -

BMW Portland responded

Thank you for letting us know that our Sales and Service Teams provided you with amazing service and support. We appreciate your business and look forward to assisting you again here at BMW Portland with any of your future automotive needs.

August 04, 2022

Friendly,fast and efficient. Professional at every level. I like taking my bmw there. Go! More

by SANDREWS6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Wahlin
Aug 06, 2022 -

BMW Portland responded

Thank you for your positive feedback! We're happy to learn our Service Team provides you with quality and efficient service and support. Please don't hesitate to reach out to BMW Portland for any future automotive needs.

Aug 06, 2022 -

BMW Portland responded

We strive to provide a fast and efficient service visit to our customers. We appreciate you recognizing us at BMW Portland.

August 04, 2022

Clean and professional. The loaner cars are nice and in good shape. They used to clean your car before giving it back, which was nice, though they don’t do that anymore it s More

by ANDREW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Wahlin
Aug 05, 2022 -

BMW Portland responded

Andrew, We strive to always provide a nice environment for our customers during their service visits and are pleased to see your review. We look forward to providing you with another five-star experience down the road should you need any automotive assistance. Have a great day from everyone here at BMW Portland.

August 04, 2022

This is a great dealer with outstanding customer service. I would recommend them to anyone. More

by D2BENGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Scorcio
Aug 05, 2022 -

BMW Portland responded

Thank you for your recommendation and positive feedback! We're happy to learn our staff provided you with great customer service. We look forward to seeing you again here at BMW Portland.

August 04, 2022

Service was fair. Initial response on phone was completely wrong and caused a lot of frustration and delay. Car was picked up and covered in tree sap. More

by HAL.PEARLMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel Blodgett
Aug 09, 2022 -

BMW Portland responded

Hi Hal, I regret to hear of your dissatisfaction with your recent visit, and I apologize for any misinformation you received. Should you want to further discuss your experience, please don't hesitate to call me as I would be more than happy to assist you. Robert Rogers 503-548-1202 Service Manager

August 04, 2022

Sean/Jordan were both great to work with. I will definitely refer anyone looking for a BMW to them. Great Job guys!! More

by T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan , Sean Riley
Aug 05, 2022 -

BMW Portland responded

We appreciate your positive review! Our staff is glad you enjoyed your time with us. Thank you for choosing BMW Portland.

August 04, 2022

Service writer is very "beat around the bush" when it came down to answering questions. Went in for a diagnostic of a specific issue (misfire). Then was told that I "have" to commit to 2hrs diagnostic More

by m0bindeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel Blodgett
Aug 09, 2022 -

BMW Portland responded

Hello, It is unfortunate to hear of your dissatisfaction, and I apologize for any miscommunication that occurred. Our primary goal here is to be as honest and clear as possible with our customers. At your convenience, please call me to further discuss. Robert Rogers 503-548-1202 Service Manager

August 04, 2022

Everyone who works at BMW Portland are very friendly, and they ensure all your car needs are taken care of. More

by CKNORD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Pierce, Jon Walker, William Kramer, Will Wahlin
Aug 05, 2022 -

BMW Portland responded

We're so pleased to learn that you had such a wonderful visit. If you need anything down the road, let us know. We're always here to help!

August 04, 2022

I appreciated my service visit. Will did a great job getting me in and out and arranging for my loaner car. I had my car detailed as well and they did an amazing job! More

by Suzyfsnow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Wahlin
Aug 05, 2022 -

BMW Portland responded

Thank you for making us a part of your day. Your positive rating is much appreciated. Stop by and see us if you need anything else down the road.

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