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BMW Portland

Portland, OR

4.5
2,061 Reviews
Call Dealership (971) 340-4590
View Awards

2001 SW Jefferson St

Portland, OR

97201

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2,061 Reviews of BMW Portland

August 02, 2022

My service was great. By car being hit in the parking lot was not. They did provide a loaner car but still an inconvenience to Have to go back and get the car once it is More

by CELESTINABUCKLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Scorcio
Report | Print
Aug 04, 2022 -

BMW Portland responded

Hi Celestina, I regret to hear of your accident in the parking lot, but I am glad that we were able to help you find a solution. Should you want to further discuss your experience with me, please don't hesitate to call me. Robert Rogers 503-548-1202 Service Manager

August 02, 2022

Very efficient! I was happy with everything!!! Chris did a great job. Everything on time! Thanks! More

by TIM
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Scorcio
Report | Print
Aug 03, 2022 -

BMW Portland responded

Thanks for this great review. We are glad to read that you were happy with your experience here at BMW Portland. It would be our pleasure to assist you again.

August 02, 2022

Sean is the best Service writer I could’ve asked for. He has made my experience with BMW of Portland 5 stars. More

by Notyouraveragesmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Riley
Report | Print
Aug 03, 2022 -

BMW Portland responded

It is thrilling to read that our Service Staff provided you with a 5-star experience! BMW Portland looks forward to providing that to you again for your future automotive needs.

August 02, 2022

I’ve been a customer for about 25 years. They are first rate. Quality, friendly service. More

by JOHNACAMERONJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Blodgett, Chris Scorcio
Report | Print
Aug 03, 2022 -

BMW Portland responded

We are glad to read that you have been a valued customer with BMW Portland for 25 years, John! It is always our pleasure to provide you with good quality work and friendly interactions. We look forward to seeing you again!

August 02, 2022

Great service as always from Sean. Efficient and easy drop off and care of my car More

by TMMICHAU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Riley
Report | Print
Aug 03, 2022 -

BMW Portland responded

It is thrilling to read that our Service Team always provides you with efficient and great care! BMW Portland appreciates your business and looks forward to seeing you again!

August 02, 2022

Easy to get an appointment and had cars available for use during the service. Not a good explanation of the costs prior to bringing the car into the dealership. Would like to have known what services were re More

by JENNY_VAIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Support team, Sean Riley, Greg Zuccarello
Report | Print
Aug 08, 2022 -

BMW Portland responded

Hi Jenny - Thank you for visiting BMW Portland. We greatly appreciate your business and hope that you will understand some services are unknown until our team has the opportunity to inspect your vehicle. To better serve you in the future, I would like to ensure your feedback has been shared with our team. We hope to have the opportunity to work with you again down the road.

August 02, 2022

Great service. Chris is very professional and kind. Beautiful dealership and swift service. Win/win/win More

by DANNY_STODDARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Scorcio
Report | Print
Aug 03, 2022 -

BMW Portland responded

Great service is our goal here at BMW Portland, Danny, and we are thrilled to know that we were able to provide that to you. Our Service Team would be delighted to offer you more professional experiences for your future automotive needs.

August 02, 2022

I always get an appointment when I need it. Folks are always friendly & keep my posted on what they are doing. More

by SJAWOODHOUSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurel Kessler, Chris Scorcio, Will Wahlin
Report | Print
Aug 03, 2022 -

BMW Portland responded

Friendly and informative interactions are our goal to provide here at BMW Portland. Our Service Team is always glad to assist you with your automotive needs. We look forward to working with you again.

August 02, 2022

Overall a great experience at BMW Portland. I would highly recommend anyone with a BMW that needs service do you use them. Great overall customer service including a loaner car. More

by GREG.A.WAGGONER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Scorcio
Report | Print
Aug 03, 2022 -

BMW Portland responded

Thanks, for the great recommendation! Our Service Team is glad to have you as a valued customer and looks forward to providing you with more good experiences at BMW Portland.

August 02, 2022

Professional, reliable, and efficient service. All maintenance was completed quickly the same day. Thank you! More

by ZACKATTACK21516
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Scorcio
Report | Print
Aug 03, 2022 -

BMW Portland responded

We are glad to assist you with your vehicle's maintenance needs. It is our Service Team's pleasure to provide you with professional, reliable, and efficient care. BMW Portland looks forward to working with you again.

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