BMW Portland

Very quick work and great customer service. They made sure I was comfortable and had anything I needed while I was there. They made sure I was comfortable and had anything I needed while I was there. More

Great support! The communication they provided was top tier. They always made sure my needs were met and went the extra mile to make sure I was happy with my servic The communication they provided was top tier. They always made sure my needs were met and went the extra mile to make sure I was happy with my service. More

Responsible. Reliable service. Customer oriented staff, excellent phone service and follow up after the appointment Reliable service. Customer oriented staff, excellent phone service and follow up after the appointment More

They really know how to change some oil and filters in a moderately paced fashion and really hate washing cars. moderately paced fashion and really hate washing cars. More

In general staff is friendly, provides loaner vehicles when necessary. Scheduling is strange, they make you schedule a time to drop off vehicle, tell you it could take an unknown number of days to complet when necessary. Scheduling is strange, they make you schedule a time to drop off vehicle, tell you it could take an unknown number of days to complete routine service. Fine, I take the loaner car and wait. As soon as service is done they hound you and expect you to return the loaner immediately, my service rep was actually quite rude. Somehow they don’t care about your schedule and expect you to bend it to what suites them. How about I make an appointment and you just service the vehicle at the appointment time? More

We're returning customers and really appreciate the service and professionalism of the team. They were supportive, friendly, and respectful throughout the experience, which was greatly appreciated. service and professionalism of the team. They were supportive, friendly, and respectful throughout the experience, which was greatly appreciated. More

Chris did a great job walking me through the repair process so there were no surprises process so there were no surprises More

I got a recall and new brakes taken care of in 24 hours. Everyone was friendly and the service was great! Everyone was friendly and the service was great! More

I've never had a prolem with any employee at any BMW dealership. This dealership is no exception. The service and communication were excellent. I've owned BMW's for 30+ years and the real problem is the dealership. This dealership is no exception. The service and communication were excellent. I've owned BMW's for 30+ years and the real problem is they can't always diagnose what the issue is with your car and BMW seems very reluctant to honor their warranties. In short, personnel are not the issue other than they can't seem to keep their good mechanics. In my case, my car went in with the check engine light on and came out with the light on and went in again and now the check engine light is on again. I'm almost positive the techs didn't test drive it very far. Once they reset the light, I think they wanted it out the door. More

Excellent experience for out of state buyer! Vehicle just as described and Koroush was wonderful to work with! Vehicle just as described and Koroush was wonderful to work with! More