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BMW Portland

Portland, OR

4.5
2,064 Reviews

2001 SW Jefferson St

Portland, OR

97201

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2,064 Reviews of BMW Portland

July 28, 2022

Biggest issue I had was not being able to put a deposit on a car to hold for a few days. Greg was great. I would come back even from Seattle to work with him. More

by 76vine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Zuccarello
Aug 01, 2022 -

BMW Portland responded

Thank you for making the trip to BMW Portland. Our team does not hold vehicles, however, we are happy to know you were able to make it in time to get the vehicle you had your eyes on. We look forward to assisting you with any future needs.

July 28, 2022

Prompt and courteous service department. Detailed records for all services provided. Loaner car was perfect. Thank you BMW service department. More

by pdxmetroguy76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Haxton
Jul 29, 2022 -

BMW Portland responded

We here at BMW Portland appreciate you taking the time to leave us a five-star review. We are glad to learn you enjoyed a positive experience while getting your vehicle serviced. Our Service Team will always be here to help with any future needs. Come back and visit us again soon.

July 28, 2022

I have had my car serviced here for last 5 years. I always appreciate their good communication, quickness and that they are not pushy. My service advisor Dylan went above and beyond to help troublesh More

by S A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Haxton
Jul 29, 2022 -

BMW Portland responded

We are overjoyed to read our Service Team went above and beyond to provide a positive dealership experience. Thank you for your wonderful review and for trusting us with your vehicle. If we can be of any future assistance, please don't hesitate to contact us at BMW Portland.

July 28, 2022

It was okay. The salesman was a little snarky, he was very defensive when I asked questions More

by DEPAGE39
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Pierce, Duane Phillips
Aug 02, 2022 -

BMW Portland responded

Hello, Our team at BMW Portland aims to provide a five-star experience to all our customers, and it is unfortunate to learn we didn’t reach that mark during your recent visit. Should you want to further discuss your experience, please don't hesitate to call me. David Padgalskas 503-548-1246 Sales Manager

July 28, 2022

I got a recall and new brakes taken care of in 24 hours. Everyone was friendly and the service was great! More

by rob lee
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Will Wahlin
Jul 29, 2022 -

BMW Portland responded

Thank you for choosing BMW Portland for your vehicle's recall repair and new brakes, Rob. We look forward to offering you friendly interactions again on your next visit.

July 28, 2022

Excellent experience for out of state buyer! Vehicle just as described and Koroush was wonderful to work with! More

by BRSEWELL1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kourosh Homayoun, James Pierce
Jul 29, 2022 -

BMW Portland responded

We are glad to have assisted you with your purchase here at BMW Portland! Our Sales Team is elated to know that you found the experience they provided to be excellent. Please do not hesitate to let us know if we can do anything else for you.

July 28, 2022

I've never had a prolem with any employee at any BMW dealership. This dealership is no exception. The service and communication were excellent. I've owned BMW's for 30+ years and the real problem is the More

by GARNER.SK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Scorcio
Aug 02, 2022 -

BMW Portland responded

Hello Garner, Thank you for taking the time to share your concerns with us. I want to assure you that our primary goal in the service department is to leave vehicles in better condition than when we received them. At your convenience, please call me so we can further discuss your experience. Robert Rogers 503-548-1202 Service Manager

July 28, 2022

Chris did a great job walking me through the repair process so there were no surprises More

by Seanbreen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Scorcio
Jul 28, 2022 -

BMW Portland responded

Thanks so much for your sincere feedback. At BMW Portland, our Service Team thrives on giving our customers thorough repairs and knowledgeable interactions. We're glad you left our dealership satisfied with your visit and we are always here if you have any auto-related questions.

July 28, 2022

We're returning customers and really appreciate the service and professionalism of the team. They were supportive, friendly, and respectful throughout the experience, which was greatly appreciated. More

by RHUGGINS9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Pierce, Greg Zuccarello
Jul 28, 2022 -

BMW Portland responded

I'm thrilled to see our team presented you with supportive, friendly, and respectful service, as this is exactly what we strive to do. We are already looking forward to assisting with any future maintenance needs.

July 27, 2022

It's a pleasure to visit the BMW Dealership on SW Jefferson in Portland OR Whether you're shopping for a car or bringing one in to be serviced, everyone who works there is friendly and respectful an More

by edlevine2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Riley
Jul 28, 2022 -

BMW Portland responded

Thank you for describing our team so kindly. We are certainly eager and happy to assist our customers with any sales or service needs. Until next time, we wish you safe travels!

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