BMW Portland

Tone of communication was poor and somewhat aggressive. Very poor customer service. This has never been the case before. Very poor customer service. This has never been the case before. More

Daniel is always great to work with. He is very professional and communicates above and beyond. He makes every experience at BMW great. He is very professional and communicates above and beyond. He makes every experience at BMW great. More

Good services, excellent staff! ! Highly Recommend. Quick responses and all questions are answered in detail ! Highly Recommend. Quick responses and all questions are answered in detail More

Drop off, pickup, and the communication in between, made the entire process seamless. Thank you so much! the entire process seamless. Thank you so much! More

Not a friendly experience, have leased BMWs for several years and seriously considering moving to a different vehicle years and seriously considering moving to a different vehicle More

Inventory was surprisingly good considering what we were hearing about trying to buy a car post-pandemic. Ian was patient and helpful. We had a loan guaranteed through our bank, so we were disappointed that hearing about trying to buy a car post-pandemic. Ian was patient and helpful. We had a loan guaranteed through our bank, so we were disappointed that the financing person tried to force us to use one of his loans. We honestly thought that we would have to leave without the car on Sunday and come back when we could call our bank to confirm that the financing would be going through the way we wanted. Other than that, we had a great experience. More

Our service experience at Portland BMW was excellent. Service Representative Christopher and Technical Support Jamie were thorough and helpful. We appreciate their hard work. Service Representative Christopher and Technical Support Jamie were thorough and helpful. We appreciate their hard work. More

Will is always incredibly helpful, by helping me find the best deals and insuring my car gets back to me in great condition. He is courteous and remembers who I am. I appreciate that. It’s a small thing but best deals and insuring my car gets back to me in great condition. He is courteous and remembers who I am. I appreciate that. It’s a small thing but it makes my experience wonderful by going back to someone who I can trust. More

Very helpful. Very timely. Always providing excellent service. They do a great job of communicating. The majority of time there is always a loaner available. When Very timely. Always providing excellent service. They do a great job of communicating. The majority of time there is always a loaner available. When you’re done you feel like you’re well cared for. More

Daniel and team did a great job. Thank you. From scheduling to service, it was seamless. Communications from Daniel was excellent. Thank you. From scheduling to service, it was seamless. Communications from Daniel was excellent. More