Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of Akron
Akron, OH
454 Reviews
3 x winner of BMW's prestige’s "Center of Excellence Award". One of the fastest growing BMW franchises over the last 3 years in the Central Region. Proud to be in the running for "dealer of the year" in 2011 as one of only 5 BMW stores in the US. Only store in Ohio with a standalone CPO satellite facility, conveniently located right across the street from our state of the art new car facility in the heart of Down Town Akron. We take great pride in servicing our local clients and community. Another fact we are proud of is that we also sell 50% of our pristine CPO/Used cars throughout the continental United States. We can assist in out of state title work, provide airport valet service, and arrange hotel accommodations or car transportation to our clients. We deliver Joy!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 454 reviews
July 16, 2025
Very professional and thorough. Inspection video much appreciated. Service reps very professional. Exceptional service. Great dealership Inspection video much appreciated. Service reps very professional. Exceptional service. Great dealership More
by WSTASHKIW
Verified CustomerEmployees Worked With
July 14, 2025
Came to BMW Akron because they were the only Costco auto program certified BMW dealer in Cleveland. Process was smooth as silk. Michele was professional and excellent to deal with. She had the car I wanted program certified BMW dealer in Cleveland. Process was smooth as silk. Michele was professional and excellent to deal with. She had the car I wanted effortless process. Couldn’t recommend more highly. More
by wlg24
July 14, 2025
the service department was easy to work with and took care of my problem promptly care of my problem promptly More
by #Tony1414
Employees Worked With
July 14, 2025
Everything went as expected. The sales representative, Tanner, was great. Cannot wait to do the BMW driving experience in a couple weeks which is free with every new BMW purchase The sales representative, Tanner, was great. Cannot wait to do the BMW driving experience in a couple weeks which is free with every new BMW purchase. More
by mcarr4
Employees Worked With
July 12, 2025
Had a disappointing experience an another BMW dealership. Called BMW of Akron while salesman was busy, Jack Null assured me they could take care of my needs with my quest for my first BMW. Drove 45 min to BM Called BMW of Akron while salesman was busy, Jack Null assured me they could take care of my needs with my quest for my first BMW. Drove 45 min to BMW of Akron and left feeling proud to own a BMW! More
by DANNOVAK910
July 11, 2025
Very responsive to emergent tire replacement need and squeezed in the oil service. Thank you! squeezed in the oil service. Thank you! More
by NPHILDRETH
July 11, 2025
I have not received callbacks on several questions. Also I am having trouble figuring everything out and have had several questions that neither a genius or sales person could answer. I feel the dealer Also I am having trouble figuring everything out and have had several questions that neither a genius or sales person could answer. I feel the dealership should give me an owner’s manual but I am still waiting for the reply to that request which I am sure will be no. I did not grow up in the digital age and although I was able to figure out the problems the employees could not answer I feel it would be much easier with a manual. Although I would recommend the dealership and the salesperson, I would give anyone a heads up on the issues I have experienced. More
by RDAVIS30
Employees Worked With
