BMW of Akron

Always treated well. Very attentive. Keeps me appraised on what is being done. Love the video. Very attentive. Keeps me appraised on what is being done. Love the video. More

Love working with these guys! They are always timely, professional, and helpful! Very happy with the staff and their attention to detail. They are always timely, professional, and helpful! Very happy with the staff and their attention to detail. More

Mario was very helpful and responsive. The technology in this vehicle is intimidating. I'm hoping to get more time with one of your geniuses The technology in this vehicle is intimidating. I'm hoping to get more time with one of your geniuses More

A good friend recommended BMW of Akron and specifically Eric Eisenhart as our sales representative. We are first time BMW owners and relied heavily on Eric’s knowledge and patience. He walked us through o Eric Eisenhart as our sales representative. We are first time BMW owners and relied heavily on Eric’s knowledge and patience. He walked us through our build list, took us on a road test, and made the final decision to purchase our X5 a simple choice. It would take approximately one months for the vehicle to arrive. After we left, they were able to find our exact vehicle at a dealership outside Ohio. Had it not been for the snow storm of the century, it would’ve gotten here sooner. The car is amazing….well done BMW. All personnel at the Akron store are top shelf. We look forward to a lasting relationship. Once again, major kudos to Eric Eisenhart and thank you. More

Tanner was very helpful and understanding. The dealership unfortunately has not been the same. I bought a $160,000 vehicle and paid $4,000 for Paint protection film to be installed on the fron The dealership unfortunately has not been the same. I bought a $160,000 vehicle and paid $4,000 for Paint protection film to be installed on the front half of the car. The car is delivered to me covered in salt which is understandable with the weather, but it made it impossible to see that the film job was horrible until it could be cleaned up. I took it to a local reputable shop who showed me over 40 instances of imperfections, it lifting in areas, and basically was told it needs to be removed and redone correctly, the dealership unfortunately offered some of my money back from the original job, but I’m expected to pay for a large portion of the reinstall to make it right. Unfortunate incident but not handled the best, just a bad feeling when the vehicle you traded in that they have listed for $16,000 more than they gave on it is in better shape then the new vehicle purchased. More

Very professional, communication is thorough and valet car pickup very much appreciated. Always a good experience car pickup very much appreciated. Always a good experience More

Quick and thorough. Love getting a video going over what the technician did. Well done! Love getting a video going over what the technician did. Well done! More

Always pleasant and easy to check in for service. Always appreciate the video of the undercarriage of the car. Always appreciate the video of the undercarriage of the car. More

Friendly staff. Quality service. Appreciate the use of loaner car. A very pleasant experienced. Thank you Quality service. Appreciate the use of loaner car. A very pleasant experienced. Thank you More

The wonderful people of BMW of Akron me and my wife had a wonderful time there. Everyone was great services and even the finance lady was wonderful too. wonderful time there. Everyone was great services and even the finance lady was wonderful too. More