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BMW of Akron
Akron, OH
728 Reviews
3 x winner of BMW's prestige’s "Center of Excellence Award". One of the fastest growing BMW franchises over the last 3 years in the Central Region. Proud to be in the running for "dealer of the year" in 2011 as one of only 5 BMW stores in the US. Only store in Ohio with a standalone CPO satellite facility, conveniently located right across the street from our state of the art new car facility in the heart of Down Town Akron. We take great pride in servicing our local clients and community. Another fact we are proud of is that we also sell 50% of our pristine CPO/Used cars throughout the continental United States. We can assist in out of state title work, provide airport valet service, and arrange hotel accommodations or car transportation to our clients. We deliver Joy!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 728 reviews
September 09, 2025
This is my third time in BMW of Akron, They have a such very friendly environment, they are fast and very transparent about service and cost. very friendly environment, they are fast and very transparent about service and cost. More
by fabiogiovanidasilva
Verified Customer
September 09, 2025
Though I did not interact with BMW of Akron prior to delivery, the expectations they set (through my broker Katie) were fully met. The representative that delivered the vehicle was prompt and very help delivery, the expectations they set (through my broker Katie) were fully met. The representative that delivered the vehicle was prompt and very helpful with the setup/technology interface. Highly satisfied! More
by BFOWLES
Employees Worked With
September 09, 2025
Service individual was very polite and great . Unfortunately i bough a brand new X3 with a black grill , after 3 months paint started to come off so scheduled to get a new grill. When part came in Unfortunately i bough a brand new X3 with a black grill , after 3 months paint started to come off so scheduled to get a new grill. When part came in was silver and they told me that is how it comes . If i wanted to get it black again it would be at my cost . So i bought a brand new vehicle with a defect but when it was time to get it corrected it was at my cost ?? More
by DSCHLABACH
Employees Worked With
September 06, 2025
I have bought companies with less paperwork. word word word word word word wore word word word word word word word wore word More
by MYERSTEVE
September 06, 2025
I’ve trusted BMW of Akron for over 15 years for purchasing and servicing my cars. This service experience was for a used BMW I bought out of state and the service dept. did great work, as always. T purchasing and servicing my cars. This service experience was for a used BMW I bought out of state and the service dept. did great work, as always. The video updates are my favorite part. More
by michael.sferro
Employees Worked With
Jacob Green
September 05, 2025
BMW Akron provides excellent service at a fair price! The dealership is beautiful and the service staff is very nice to work with! The dealership is beautiful and the service staff is very nice to work with! More
by mike.mullaly
Employees Worked With
September 05, 2025
It was a great experience and a pleasure working with Tanner to find the perfect vehicle for my wife . Tanner to find the perfect vehicle for my wife . More
by AKBAR0704
Employees Worked With
September 05, 2025
Prompt and honest feedback. I believe I was given the best possible service. I will most definitely be purchasing my next BMW from them. They are good for their word! I believe I was given the best possible service. I will most definitely be purchasing my next BMW from them. They are good for their word! More
by CONNIECLAWSON430
Employees Worked With
Other Employees :
Erin - my intake service agent. She is open and honest and offered me other services. She’s a keeper!
September 04, 2025
I can’t say enough good things about the service at Akron BMW they are the best. They stayed and they did not have to do so. BMW they are the best. They stayed and they did not have to do so. More
by kokomo1111
September 04, 2025
It was nice that Ed was able to get my car diagnosed and repaired by the next day repaired by the next day More
by jtbartlett32@yahoo.com
Employees Worked With
