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BMW of Akron

Akron, OH

4.7
728 Reviews
3 x winner of BMW's prestige’s "Center of Excellence Award". One of the fastest growing BMW franchises over the last 3 years in the Central Region. Proud to be in the running for "dealer of the year" in 2011 as one of only 5 BMW stores in the US. Only store in Ohio with a standalone CPO satellite facility, conveniently located right across the street from our state of the art new car facility in the heart of Down Town Akron. We take great pride in servicing our local clients and community. Another fact we are proud of is that we also sell 50% of our pristine CPO/Used cars throughout the continental United States. We can assist in out of state title work, provide airport valet service, and arrange hotel accommodations or car transportation to our clients. We deliver Joy!
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500 W Exchange St

Akron, OH

44302

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Showing 728 reviews

September 03, 2025

This was my first purchase with BMW or Akron. It was effortless and professional. Car was delivered in perfect condition and delivery took about 1 hour. Will definitely buy all my future BMWs More

by dkcgt05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michelle Laughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Lyon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Betty McKnight
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2025

This is the second time they have taken care of me. They made purchasing a vehicle easy. I drove from Columbus just to work with them. More

by RYANCASEBOLT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Betty McKnight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Guist
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2025

The BMW mechanics did an outstanding job servicing my X4, ensuring top performance and reliability. More

by THOMJANINI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Berrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob
August 29, 2025

Excellent service, on time. Service video on your car is great! Car is returned cleaned and ready to go! More

by tga71
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandria
August 28, 2025

Always a pleasant experience to visit BMW of Akron. Really appreciate having Alexandria Blinn to communicate with! She is prompt, professional, and knowledgeable. It's great to have a dealer I trust to More

by cmackert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Laughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Lyon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Betty McKnight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley Popeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Zweifel
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2025

Clean- modern- looks like a luxury car brand dealership should look like inside and out More

by WBEARD437
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Berrett
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Zweifel
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2025

Dealer was a true pleasure to work with! Erin was wonderful to communicate with. Service department is excellent. More

by RON@EBENEFITSOURCE.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Berrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Zweifel
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2025

Service is GREAT! ! Erin in service is amazing!! Always takes great care of me and any thing my BMW needs!! More

by Abe awad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Laughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Walter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Lyon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Betty McKnight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley Popeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Berrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin in service!! 10 ⭐️
August 27, 2025

The service representative was friendly, knowledgeable, and got me registered quickly. They provided me a ride to my office which makes having service done much easier. More

by rhoneck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Berrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2025

Excellent service and customer service as always. Very relaxing atmosphere. Friendly staff and expert service. Dependable More

by Toni Stylz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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