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BMW of Akron

Akron, OH

4.7
728 Reviews
3 x winner of BMW's prestige’s "Center of Excellence Award". One of the fastest growing BMW franchises over the last 3 years in the Central Region. Proud to be in the running for "dealer of the year" in 2011 as one of only 5 BMW stores in the US. Only store in Ohio with a standalone CPO satellite facility, conveniently located right across the street from our state of the art new car facility in the heart of Down Town Akron. We take great pride in servicing our local clients and community. Another fact we are proud of is that we also sell 50% of our pristine CPO/Used cars throughout the continental United States. We can assist in out of state title work, provide airport valet service, and arrange hotel accommodations or car transportation to our clients. We deliver Joy!
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500 W Exchange St

Akron, OH

44302

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Showing 728 reviews

August 22, 2025

They are always very responsive to the issues with my cars and solve the problem in a timely fashion More

by FWS
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Recommend Dealer
Yes
Employees Worked With
Jason Zweifel
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2025

Always friendly and professional. Service done in a timely manner. Waiting area very comfortable and clean. More

by wfboni
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Jason Zweifel
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2025

Staff are friendly and helpful! While waiting for my oil change the waiting area is comfortable and snacks and drinks are provided. More

by MOLSONDEXTER
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Recommend Dealer
Yes
Employees Worked With
Alexandria
August 20, 2025

Joey and service excellent. Explained service 100 percent Ahaha. Excellent. Helped with Apple Car play More

by MICHAELJMCA2254
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Recommend Dealer
Yes
Employees Worked With
Joey/Ashaha
August 20, 2025

Excellent. .experience..wished I had traded sooner.....talking to Eric enlighten me about BMW was very helpful More

by KALL.TYRONE
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Recommend Dealer
Yes
Employees Worked With
Eric Eisenhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfonso Vason
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Guist
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2025

The service was good and thorough. The video walk through of the undercarriage of the car was very helpful. More

by grantgroup08
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Edward Berrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Zweifel
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2025

The ceramic coating was applied and made the car look brand new. Great work on the inside and outside m More

by JOHNHEESE
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Edward Berrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin
August 17, 2025

David is a very kindhearted and focused individual. I love dealing with him while I was waiting for service. A great conversationalist and very thoughtful individual. More

by apnexpress1
Workmanship
Recommend Dealer
Yes
Employees Worked With
Tanner Guist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Vinson
August 16, 2025

BMW Akron go above and beyond to provide an excellent customer service experience. Our sales person , Eric was very. Knowledgeable and helpful and ensured we got exactly what we were looking for. More

by DEIGHTONKAREN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Eisenhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Betty McKnight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Eisenhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2025

Excellent service. I was kept informed throughout the entire process. I also had my car detailed bth inside and out. They did a great job. More

by JOE.M.GINGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Berrett
4.0
This rating includes all reviews, with more weight given to recent reviews.
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