BMW of Alexandria

I'm sure it comes with the territory but the staff was almost comically arrogant. The service was abysmal. Far from what I would expect from any dealership, let alone a luxury brand. It is almost a sha almost comically arrogant. The service was abysmal. Far from what I would expect from any dealership, let alone a luxury brand. It is almost a shame. I love the car but dealing with the dealership really soured the experience. More

Overall I ended up getting an amazing car but the process was so annoying. I spent a total of 5.5 hours and left with my car at 30% charge even though they said they had it on the charger for the Ofer 5 hour was so annoying. I spent a total of 5.5 hours and left with my car at 30% charge even though they said they had it on the charger for the Ofer 5 hours I was there. They pushed their financing too much which is why I felt like I was there so long. It felt like they were more concerned with the financing than taking care of me as a customer. Nichita was nice but the process was just messy and I felt that as a women at time people spoke to me like I was slow or something. It didn’t make me feel good and when making a major purchase you want to feel good. More

Staff was very helpful, professional, honest and knowledgeable. Listened to my interests and found what I was looking for in a vehicle. knowledgeable. Listened to my interests and found what I was looking for in a vehicle. More

I am delighted to share my fantastic experience with Luke. the car salesperson. His approach was genuine , I never felt pressured or rushed throughout the intime long process. His professionalism and kn Luke. the car salesperson. His approach was genuine , I never felt pressured or rushed throughout the intime long process. His professionalism and knowledge made my car-buying journey truly enjoyable. More

There was great service from all the personnel! Everybody was very helpful and very accommodating. Everybody was very helpful and very accommodating. More

Excellent service and buying experience. Very professional. Very knowledgable staff. Happy to become a new BMW owner. Very professional. Very knowledgable staff. Happy to become a new BMW owner. More

Great staff, responsive and knowledgeable. Always provided good pricing and suitable options. Transparent and no haggling. Always provided good pricing and suitable options. Transparent and no haggling. More

Darryl Stewart provided excellent and responsive service from start to finish. He answered every question with knowledge and depth about the vehicle that I planned to purchase. Beyond that, he gave useful from start to finish. He answered every question with knowledge and depth about the vehicle that I planned to purchase. Beyond that, he gave useful recommendations for maintenance. I highly recommend that you request him when considering buying a vehicle from BMW of Alexandria. More

Extremely profession, hassleless, knowledgeable, could trust Mike B. to advise what's right for our purchase. From sales, finance, delivary, everyone was a joy to interact. We had an exceptional experienc trust Mike B. to advise what's right for our purchase. From sales, finance, delivary, everyone was a joy to interact. We had an exceptional experience. More

Erin was great. Thank you for taking care of me. I was blessed the way she treated me and sold me my dream car. Best Employee of the month Thank you for taking care of me. I was blessed the way she treated me and sold me my dream car. Best Employee of the month More