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BMW of Alexandria

Alexandria, VA

Overview
Employees
Reviews
Vehicles
4.3
937 Reviews
Welcome to BMW of Alexandria - Arlington, your premier destination for BMW excellence! Whether you're in the market for a new BMW, a quality used vehicle, genuine BMW parts, or professional vehicle service, our dedicated team of experts is here to meet your every automotive need. As a locally owned business, we pride ourselves on delivering a relaxed and pressure-free buying experience to our valued customers. With a strong presence in the community and exceptional customer satisfaction ratings, we stand out among the competition. Come and visit BMW of Alexandria - Arlington, your trusted neighborhood dealership, for top-notch products and unparalleled services. We eagerly await the opportunity to serve you!
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499 South Pickett Street

Alexandria, VA

22304

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Showing 937 reviews

June 23, 2025

Good customer service. Good with providing you with service timing and update. Loaner dept. is also good. More

by hemshah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maxim Reznichenko
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Jun 27, 2025 -

BMW of Alexandria responded

Thank you for your kind words! We’re glad you had a positive experience with our service team and loaner department. We look forward to assisting you again!

June 23, 2025

Excellent service. If you had at least 2 or 3 Maxim, you had nothing to worry. More

by Javier Garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maxim Reznichenko
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Jun 27, 2025 -

BMW of Alexandria responded

Thank you for the great feedback! We’re glad Maxim provided excellent service, and we appreciate your confidence in our team.

June 22, 2025

This was my best ever car buying experience thanks to the support of Andril Bedratenko the salesperson. From the first contact he worked tirelessly to address and resolve all issues that we encountered alon More

by Bzellars66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrii Bedratenko
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 23, 2025 -

BMW of Alexandria responded

Thank you for sharing your experience! We're glad to hear your car buying process went so well and appreciate you choosing us for your new BMW. Enjoy the new X7 — it’s a fantastic vehicle!

June 22, 2025

The service department was amazing, Bella Diaz is a rock star!!!! She provided top notch customer service and made sure I was always updated on the status of my car. More

by Dajuan Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bella Diaz
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Jun 27, 2025 -

BMW of Alexandria responded

Thank you for your feedback! We’re glad Bella and the service team provided you with excellent care and kept you well informed throughout. We appreciate your trust and look forward to serving you again!

June 22, 2025

Good morning. I visited BMW of Alexandria to perform a few services. It was very efficient to schedule an appointment online. My service advisor was outstanding; h More

by mimidisney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Smith
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Jun 27, 2025 -

BMW of Alexandria responded

Thank you for sharing your experience! We’re glad to hear scheduling was easy and that Michael provided outstanding service. We appreciate your feedback and look forward to assisting you again at BMW of Alexandria!

June 22, 2025

Overpriced and slow service, It is just outrageous at what the dealership thinks of there customers More

by Raj
Service Price Transparency
Service Time
Recommend Dealer
No
Employees Worked With
Max Reznichenko
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Jun 27, 2025 -

BMW of Alexandria responded

We’re sorry to hear about your experience. Please email us directly at careteam@bmwofalexandria.com so we can address your concerns and assist you further. Thank you.

June 21, 2025

Excellent check in and great communications about my vehicle. Thanks to the staff, great service More

by dhedwan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ina
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Jun 27, 2025 -

BMW of Alexandria responded

Thank you for the positive feedback! We’re glad the check-in process and communication met your expectations. We appreciate you choosing us for your vehicle’s care.

June 21, 2025

Very helpful and welcoming staff, always a timely resolution. Great service all over, thank you Marcel for taking such a good care of us. More

by durasko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcello Minor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 27, 2025 -

BMW of Alexandria responded

Thank you for your kind words! We’re glad to hear you consistently receive timely, helpful service. We appreciate your feedback!

June 21, 2025

Inconsistent service department. Was called saying car was ready. When I arrived was told it wasn't. Unacceptable. More

by JM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ina
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Jun 27, 2025 -

BMW of Alexandria responded

We’re sorry to hear about the mix-up with your service timing. Please email careteam@bmwofalexandria.com so we can address this directly and improve your experience.

June 21, 2025

With an oil change and a break flush for servicing, it wasn’t a bad day to spend a Saturday morning. More

by Melmjcarter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcello Minor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 27, 2025 -

BMW of Alexandria responded

Thank you for sharing your experience! We’re glad your service visit went smoothly and appreciate you spending your Saturday with us. We look forward to serving you again!

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