BMW of Alexandria

Begin the dialogue while overseas; although challenging as virtual/email communication is, the exhange including questions and answers proved to be a viable coure of action which led to an order and delive as virtual/email communication is, the exhange including questions and answers proved to be a viable coure of action which led to an order and delivery of a 2014 535dxdrive. I commend Sam Lee in handling not only the order, tracking, and delivery but his never faltering when dealing with an informed buyer such as myself. More

While car shopping we ran into Rick Lopez and his Manager (Can't remember his name) of BMW of Alexandria. We were looking at a 328 but unsure of which car we really wanted. After showing us multiple cars o (Can't remember his name) of BMW of Alexandria. We were looking at a 328 but unsure of which car we really wanted. After showing us multiple cars over the span of two days we really liked the BMW 535i. Working out pricing and details we found out it was too high for our budget. This is the only BMW we really wanted! Rick worked out a few more details and got us a killer price on the car! They bent over backwards and treated us like we were buying every car in the dealership! Great dealership, Great Staff A++ Thanks for the experience of a lifetime! Thanks! More

I had a great experience working with Paul. I have had my share of experiences working with car dealerships and this was the BEST experience so far. Paul was very knowledgeable about the X5 and allowed me to share of experiences working with car dealerships and this was the BEST experience so far. Paul was very knowledgeable about the X5 and allowed me to test drive the car by myself (most dealers have the sales guy ride with you). This allowed me to really make a decision without being "pushed". Paul was also very responsive to emails/phone calls when There was a delay in obtaining the car registration. He sent us another temp tag while we waited for the DMV and he followed up to make sure we obtained the hard tags and emailed me once they were sent. Overall this was a smooth experience and I think I may have found my car dealership for life. Thanks for the great customer service! More

The overall atmosphere at the dealership was inviting and I was immediately at ease with Mr. Blakeman's friendliness and expertise. Upon arrival, Paul had the car parked out front and ready for me to test d I was immediately at ease with Mr. Blakeman's friendliness and expertise. Upon arrival, Paul had the car parked out front and ready for me to test drive. He handed me the keys after a brief introduction and let me take the car for a spin. The nice thing was that I did not have to wait long to be helped and was given plenty of time to make my decision. Since this was my first car purchase I was a little overwhelmed. However, Paul was very genuine and supportive throughout the process. It helps working with someone who has a very down to earth personality. I can comfortably say that I did not feel pressured and know I got a great deal on a nice car. The overall car buying experience at BMW of Alexandria was phenomenal. I would highly recommend this dealership and look forward to doing business with them in the future! More

I just purchased a 2014 BMW X5d. This is the second new BMW we bought from Nabil Haddad at BMW of Alexandria and we could not be happier. The buying process was thoroughly enjoyable. Although BMW offers a BMW we bought from Nabil Haddad at BMW of Alexandria and we could not be happier. The buying process was thoroughly enjoyable. Although BMW offers a wide variety of option packages and standalone options, Nabil did a wonderful job making sure you get what you want without pushing things you don't. I did a lot of research before I selected the X5, but Nabil exceeded all expectations. I would not hesitate recommending Alexandria BMW to my friends...and I would suggest they ask for Nabil. Thank you Nabil and thank you to Jordan who made delivery day so special. More

I have 2008 BMW 328xi that was bought certified pre-owned with 53,000 miles on it now. Owning a BMW has been aggravating experience. It has had a lot of gaskets leaking and as I discovered after two of them with 53,000 miles on it now. Owning a BMW has been aggravating experience. It has had a lot of gaskets leaking and as I discovered after two of them broke after I hit potholes (very common in VA) the fenders are plastic. The service manager did work with me for the first fender and was willing to replace it after contacting BMW at no charge but when the other side broke I decided this was no longer the car for me. The gaskets were still a concern of mine but I think this is more a function of the car than the dealership and don't want to penalize them for that. If you are looking for cost efficient reliable car BMW is not the car for you. If you want a car that is fun drive and don't mind some costly repairs or maintenance then this is definitely the car for you. Fun to drive, expensive to own (should be their new slogan). I did revised my scores and this write up to more accurately reflect my experience of service. More

Great car shopping experience! Thank you to Paul brakeman for his outstanding customer service. With his excellent communication skills and solid acknowledge to BMW cars, I was very impressive that he could for his outstanding customer service. With his excellent communication skills and solid acknowledge to BMW cars, I was very impressive that he could find a BMW car I like efficiently with a good price. I was so lucky to have his help to find my first BMW car! I would definitely recommend this dealership and Mr. Paul Blakeman to my friends. Many thanks to him!! More