BMW of Allentown

All service was complete as requested cost of computer diagnosis was very unreasonable, however Ethan (service manager) was very helpful courteous and attentive to my concerns, I will return for service w diagnosis was very unreasonable, however Ethan (service manager) was very helpful courteous and attentive to my concerns, I will return for service when necessary More

3 Hours for state inspection, Emissions exempt, visual and gas cap. talk to manager of how car was, walked back and said mechanic must be writing it up. Update my insurance paper (5-10 minutes, told and gas cap. talk to manager of how car was, walked back and said mechanic must be writing it up. Update my insurance paper (5-10 minutes, told both service writer and manager -DO NOT WASH! Then service writer told me they were just finishing up washing it, I said no do not wash again and Charlie RAN out to stop them and he drove the car up and we finished paper work. Next time i'll have to get a loaner if they want my business! Frustrating to say the least. More

Very pleasant atmosphere. Sales staff Very knowledgeable and understanding of my needs. The administrative staff was well prepared. Sales staff Very knowledgeable and understanding of my needs. The administrative staff was well prepared. More

My experience with BMW of Allentown was superb. Mason and Brian were very flexible to work with my schedule and handled our transaction in a very courteous and professional manner. Since the purc Mason and Brian were very flexible to work with my schedule and handled our transaction in a very courteous and professional manner. Since the purchase, Mason has been very responsive to my questions. I would not hesitate to recommend this dealership to my friends and family. More

Worked with Eddie, even though I changed my appointment on short notice he was prepared and ready to greet me, very knowledgeable and was an absolute pleasure to work with him and Daniella who was filling on short notice he was prepared and ready to greet me, very knowledgeable and was an absolute pleasure to work with him and Daniella who was filling in as the finance person. Great job, great deal great dealership and great people to work with. More

Great service advisors Lisa and Todd. They are thorough and pleasant. Service always done properly They are thorough and pleasant. Service always done properly More

They went ABOVE and beyond to help us , they have earned my future buissness for sales and repair my future buissness for sales and repair More

Lisa was awesome took great care of us. The estimate for service was way overpriced and we had to take our car to another service place. For the exact same service the cost was 70% less tha The estimate for service was way overpriced and we had to take our car to another service place. For the exact same service the cost was 70% less than what the dealer was going to charge.. it's really a shame that they charge so much as it's a nice place but they have criminal pricing. More

I’ve owned and leased BMW’s over 20 years with this dealership and have had only top notch service and professionalism throughout the entire process whether it’s a service appointment or a concern. You dealership and have had only top notch service and professionalism throughout the entire process whether it’s a service appointment or a concern. Your team follows through and it definitely shows! More

There was refreshments and snacks available and the worker Robin Cox let me use his battery pack to charge my phone since I forgot mine! Very clean building and helpful staff! worker Robin Cox let me use his battery pack to charge my phone since I forgot mine! Very clean building and helpful staff! More