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BMW of Allentown

Allentown, PA

4.9
2,297 Reviews
BMW of Allentown is an award-winning dealership located off of Routes 22 and 309 in Allentown Pennsylvania. Formerly Daniels BMW, BMW of Allentown is now part of the Sloane Automotive Group. We're a family owned and operated dealership group serving the Philadelphia and Lehigh Valley areas for over 50 years. The dealership itself has been family owned and operated since 1962. BMW of Allentown opened for business in our original location on Tilghman Street as a Cadillac franchise dealership. The BMW franchise was awarded to the Daniels family in 1974. It then expanded to include a Certified Collision Center and a MINI franchise in 2010. In 2005, we reopened a larger, state of the art facility to further accommodate our growing customer base. BMW of Allentown provides customers the best in sales (new, pre-owned and certified vehicles), parts and service, as well as our factory Certified Collision Repair Center specializing in BMW and MINI but also repairing all makes and models. BMW of Allentown is the 12-time recipient of the BMW's highest award; The BMW Center of Excellence, which recognizes our commitment to our customers in providing the best customer experience in the nation in our state of the art facilities. As a result, we have adopted the phrase "A Tradition of Excellence" to describe our Company's approach to customer care.
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4600 Crackersport Rd

Allentown, PA

18104

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Showing 2,297 reviews

June 11, 2021

Once again my service representative Ethan Harbison was amazingly helpful and reassuring as he carefully explained the details of the service being done on my car. He gave me his undivided attention and an More

by Donna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lucas Statts
Jun 14, 2021 -

BMW of Allentown responded

Thanks for the great review, Donna! It means so much to hear we've made such a positive impression during your service visit! We'll share this with Ethan, Lucas, and Kelly so they can know how appreciated they are by our valued customers! We look forward to seeing you again soon! - Daniels BMW

June 10, 2021

Excellent ServiceJohn's patience and assistance were Excellent Service John's patience and assistance were very much appreciated. He was both helpful and cooperative. I expect this will not be my last B More

by amaggitti
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2021 -

BMW of Allentown responded

We appreciate your business and your review! Thanks from the Daniels BMW Team!

June 10, 2021

The people at the dealership were very friendly and welcoming despite COVID restrictions. My purchase was BMW430i Convertible. This is my first convertible and first BMW. More

by dianenelson60
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad , Austin Schlemmer
Jun 10, 2021 -

BMW of Allentown responded

Diane, Thank you for taking the time to leave us your wonderful feedback and five-star rating! We're so happy you felt at ease buying your convertible with us and we think you'll love the 430i! Don't hesitate to reach out to us if you have any questions! See you next time! - Daniels BMW

June 09, 2021

Lisa did a fantastic job. She listened to what I had to say and did everything necessary to help me out. Thank you kindly Lisa! More

by RH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Manento
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2021 -

BMW of Allentown responded

We're so happy Lisa could help make this a five-star experience! Thank you for the awesome review! We'll see you at your next appointment! – Daniels BMW

June 09, 2021

After purchasing our first preowned BMW elsewhere, I brought it here for first service in over 11 months. Waiting room was roomy and clean. Lisa (Service) was efficient and polite. My BMW X1 needed ins More

by CS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa
Jun 10, 2021 -

BMW of Allentown responded

This review is so great to see! We're happy to hear Lisa gave you excellent care! Thank you! – Daniels BMW

June 09, 2021

The experience I had with Brad at Daniels was definitely positive.. He was extremely helpful and cooperative. He helped walk me through the process easily. Also, the gentlemen who handled my warranties was More

by perellajm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad
Jun 10, 2021 -

BMW of Allentown responded

We appreciate the great feedback about Brad and our team! Thanks for your business, from all of us here at Daniels BMW and we'll see you next time!

June 01, 2021

Great dealership! The staff is very helpful and goes above and beyond to make your overall experience memorable. I would definitely recommend this dealership to others. More

by msuebevan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2021 -

BMW of Allentown responded

We are honored to receive your support. Thank you so much! - Daniels BMW Team

May 31, 2021

A special thank you to the personnel that made our sales process very satisfying. . A very special thank you to Jane Billing for a relaxed sales process. She was informative and also anticipated our quest More

by WB
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jane Billig
Jun 01, 2021 -

BMW of Allentown responded

Thank you for the lovely review, Jean and Wayne! We're so happy Jane and our team could help make this experience so memorable! - Daniels BMW

Jun 02, 2021 -

WB responded

Jane Billing was very interested and ,listened to ouy concerns. our concerns . To put if briefly, she is a nice lady, WayneWernuth

May 27, 2021

This was our first BMW purchase. John, our client adviser, was friendly, helpful, and eager to make this purchase as streamline as possible. He never rushed us to make a decision and provided us with More

by Darin
Recommend Dealer
Yes
Employees Worked With
John Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2021 -

BMW of Allentown responded

Darin, we are so happy to hear that you had a great time working with us! We hope that you are loving your car--we love having you at Daniels BMW!

May 26, 2021

This was my first time buying a car. John was extremely helpful throughout the whole process. Any questions I would have, he would answer and give more information that I did not realize. I highly recommen More

by Alex H.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2021 -

BMW of Allentown responded

We're so glad to hear John made your visit worthy of five stars, Alex! Thank you so much for choosing Daniels BMW!

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