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BMW of Allentown
Allentown, PA
2,293 Reviews
BMW of Allentown is an award-winning dealership located off of Routes 22 and 309 in Allentown Pennsylvania. Formerly Daniels BMW, BMW of Allentown is now part of the Sloane Automotive Group. We're a family owned and operated dealership group serving the Philadelphia and Lehigh Valley areas for over 50 years. The dealership itself has been family owned and operated since 1962. BMW of Allentown opened for business in our original location on Tilghman Street as a Cadillac franchise dealership. The BMW franchise was awarded to the Daniels family in 1974. It then expanded to include a Certified Collision Center and a MINI franchise in 2010.
In 2005, we reopened a larger, state of the art facility to further accommodate our growing customer base. BMW of Allentown provides customers the best in sales (new, pre-owned and certified vehicles), parts and service, as well as our factory Certified Collision Repair Center specializing in BMW and MINI but also repairing all makes and models.
BMW of Allentown is the 12-time recipient of the BMW's highest award; The BMW Center of Excellence, which recognizes our commitment to our customers in providing the best customer experience in the nation in our state of the art facilities. As a result, we have adopted the phrase "A Tradition of Excellence" to describe our Company's approach to customer care.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,293 reviews
May 24, 2018
Over the Top Dmitry just facilitated my 4th BMW purchase from Daniels. I've appreciated prompt, friendly, excellent service throughout my Daniels experiences but Dmitry just facilitated my 4th BMW purchase from Daniels. I've appreciated prompt, friendly, excellent service throughout my Daniels experiences but Dmitry introduced me to a whole new level of excellence. Not only did he personally deliver the car to me at my office, but he spent nearly three hours introducing me to all the latest BMW electronics. He left the very clear message that wants to make sure I fully understand and enjoy my new car...and I do. More
by Carol
Employees Worked With
May 24, 2018
Excellent sales professionals Great dealership. Integrity spotless building and service. Process was seem less and on time. Service on previous car was done on time correctly and a Great dealership. Integrity spotless building and service. Process was seem less and on time. Service on previous car was done on time correctly and as promised. Can’t say anymore on how well this dealership performs. More
by FA
May 22, 2018
Great Staff and service I've been a Daniels BMW customer since 1999, Always have been satisfied with the service and attention to detail offered. The staff is friendly and h I've been a Daniels BMW customer since 1999, Always have been satisfied with the service and attention to detail offered. The staff is friendly and helpful and service recommends possible needed services without being overbearing. You always feel welcome at Daniels. More
by mtlea
May 19, 2018
ROAD TO SATISFACTION!!! WENT INTO DEALERSHIP LOOKING FOR PARTICULAR CAR AND WAS READY TO MAKE PURCHASE. JANE LISTENED TO WHAT I REALLY WANTED AN INSTISTED I TAKE MY BMW OU WENT INTO DEALERSHIP LOOKING FOR PARTICULAR CAR AND WAS READY TO MAKE PURCHASE. JANE LISTENED TO WHAT I REALLY WANTED AN INSTISTED I TAKE MY BMW OUT FOR A TEST DRIVE, SURE AM GLAD I DID. THE CAR WAS NOT ONLY WHAT I WANTED BUT MORE IMPORATANTLY WHAT WAS EXACTLY WHAT I NEEDED FOR MY TYPE OF DRIVING. Thank you Jane, Jeff More
by BMW for me
Employees Worked With
Bian ( Financing), Jane Billig
May 18, 2018
As always, great Service experience I've been a Daniels BMW customer since 2005 and have always dealt with the same Service Advisor. Recently, I've been dealing with Dominic Hernandez t I've been a Daniels BMW customer since 2005 and have always dealt with the same Service Advisor. Recently, I've been dealing with Dominic Hernandez the past few visits and continue to have nothing but a stellar experience here. It seems like the dealership recognizes internal talent and promotes within and it's great to see their employees have well-rounded experience. As always, my last visit was quick and pleasurable - no reason to go anywhere else for Service. More
by Moses
Employees Worked With
Dominic Hernandez
May 16, 2018
They have wonderful staff I would recommend anyone to purchase from this company, they have excellent deals,The staff is very helpful,they have alot of vehicles for sales. I would recommend anyone to purchase from this company, they have excellent deals,The staff is very helpful,they have alot of vehicles for sales. More
by Budhi
Employees Worked With
David Elias
May 16, 2018
Friendly and efficient Our purchase was effortlessly conducted with great attention to detail. We felt very well served by Eric and the Daniel’s organization. We will recomm Our purchase was effortlessly conducted with great attention to detail. We felt very well served by Eric and the Daniel’s organization. We will recommend. More
by Ted9
Employees Worked With
Eric Kunkle
May 12, 2018
X3 2018 I was invited to a special event and I thought I would look at some of the new models. I was given a sales, David Simoes Client Advisor and we dis I was invited to a special event and I thought I would look at some of the new models. I was given a sales, David Simoes Client Advisor and we discussed my thoughts on what I wanted. After that discussion we agreed that we would take some test drives. I was shown an X3 2018. I liked the ride and the handling of the new X3. I asked for a price on this vehicle and after getting the price decided to take the offer. More
by jkope46
May 09, 2018
2015 BMW 335iX M-Sport Sedan - Jane Billig As soon as Jane heard that we live almost 2 hours away, she did everything she could to make sure we know everything about the car before we invest th As soon as Jane heard that we live almost 2 hours away, she did everything she could to make sure we know everything about the car before we invest the time to drive down -- including taking photos and texting them over (since they were not up on the site yet). Even going so far as to point out lack of options in the car that I might care about. A sign of a salesperson that cares, and treats you like you'd hope to be treated. The dealership itself is massive, well furnished, and with lots of new cars to ogle at. But it's the sales experience that really sets them apart. There were zero sleazy sales tactics at play, and the only time we had to wait was after the deal when the paperwork and car were being prepped. We did our homework and went in with a reasonable offer and they came pretty close to it. Plus no pressure from the finance manager to buy expensive, mostly useless packages. Kudos for the quickest turnaround. Especially on a Friday afternoon. Well worth the time to drive down and we'll do it again for the next one! Thank you Jane! More
by petrolhead330
Employees Worked With
Jane Billig
May 09, 2018
BMW 4 Series Gran Coupe CPO Purchased a CPO 2015 BMW 4 Series Gran Coupe from Kelly Gerding. Very easy to work with and Dealership was nothing but professional throughout the ent Purchased a CPO 2015 BMW 4 Series Gran Coupe from Kelly Gerding. Very easy to work with and Dealership was nothing but professional throughout the entire process. More
by Zardicon99
Employees Worked With
Kelly Gerding
