BMW of Allentown

Guaranteed best bang for your buck. Unmatched customer service, purchase experience, and overall vehicle satisfaction. Service and repairs department is also phenomenal. Eduardo Shoy fr Unmatched customer service, purchase experience, and overall vehicle satisfaction. Service and repairs department is also phenomenal. Eduardo Shoy from Sales and Brian Amill, Business Manager, are both class acts and have become agents of trust. Would give six stars if I could. More

I've been purchased 4 new BMWs from Daniels and have been very satisfied with sales and service. Knowledgeable and professional staff in a comfortable environment. very satisfied with sales and service. Knowledgeable and professional staff in a comfortable environment. More

Courteous, helpful , experienced. Bought cars from them in the past and would do so in the future. The entire experience was painless Bought cars from them in the past and would do so in the future. The entire experience was painless More

David Simoes was helpful & informative. He helped me find the perfect car that fits me needs! Great experience. He helped me find the perfect car that fits me needs! Great experience. More

The entire team at Daniels BMW was great to work with. It started with Melissa who reached out to me about my online inquiry quickly, answered all my questions and set me up with a visit. I then meet Just It started with Melissa who reached out to me about my online inquiry quickly, answered all my questions and set me up with a visit. I then meet Justin and we worked through the purchase of the vehicle. He answered every question that I had for him. The pace was perfect for me. I was from out of state and they took care of all the paperwork. They also returned the rental car I was using. I meet with Brian and he explained the warranty options. Bottom line it was a great purchasing experience for me. More

Great experience from start to finish! Justin was very helpful and provided excellent customer service. Justin was very helpful and provided excellent customer service. More

Brad was great! He was not pushy at all and listened to what I wanted. In this time, when it is difficult to get a new car in a timely manner, Daniels was able to He was not pushy at all and listened to what I wanted. In this time, when it is difficult to get a new car in a timely manner, Daniels was able to find a car in production for me. They would have gotten 5 stars, except when I went in to pick up the car is when the business manager reviewed all the extended warranty and add-ons. When I mentioned this would have been nice to have to review at home before so there would be time to think about it before making a decision, I was told they normally do, but it was very busy. That's no excuse. They knew when I was coming in. They had my email. This could almost be an automatic process. More

Justin and the sales manager Joe were great. They were both very knowledgeable about everything. They were both very knowledgeable about everything. More

Went to look at a used, orange range-extender BMW i3. BMW "“geniuses” didn't know anything about the car. I was also told over email that they had all service records documented at the dealership, but on BMW "“geniuses” didn't know anything about the car. I was also told over email that they had all service records documented at the dealership, but only provided most recent CarFax. They could not confirm if the vehicle received an oil change or not, and did not properly prepare the car in order to inspect all dynamics (as in, allowing the gasoline engine to run during test drive). The salesman was young and inexperienced, would not negotiate on price or involve supervisor, because even apparently $1k-2k difference was non-negotiable. This was a niche vehicle with some cosmetic and suspension issues that they would not negotiate on in good faith. Left the dealership and wasted 4+ hours of driving to and from Daniels BMW. Later they emailed that they could discount the vehicle by less than $800, which was insulting considering the effort I went to inspect the vehicle. I would not recommend Justin Dressel, if going to look at a car, ask for Dmitry Kukuy the supervisor, who later apologized for the bad experience and said he would've approached us in-person if notified properly by his staff. Even if we liked the car (and it drove great), bad experience = no deal. I LATER RECEIVED A CALL FROM DANIELS BMW MANAGER DMITRY KUKUY ASKING ME TO TAKE DOWN THIS REVIEW. FYI! More

Justin was very informative and thorough. I told him what I needed and he found it. He kept in touch with my husband and I from the moment we walked in that first day, till our car was delive I told him what I needed and he found it. He kept in touch with my husband and I from the moment we walked in that first day, till our car was delivered and received at the dealership. His demeanor was professional, polite, and courteous. One of the best car purchasing experiences I have ever had. He is a great representation of your establishment and for that I will recommend family and friends to Justin in the future. More