BMW of Allentown

Great Service I have been a customer for over 3 years. Great staff on site and wonderful customer service. Everytime I get a new BMW the technology just blows me aw I have been a customer for over 3 years. Great staff on site and wonderful customer service. Everytime I get a new BMW the technology just blows me away. More

The worst experience I ever had !!!! I blew a radiator hose 5 min from dealership on my way to philly for a trade show. I realize i did not have a scheduled appointment . I asked if they I blew a radiator hose 5 min from dealership on my way to philly for a trade show. I realize i did not have a scheduled appointment . I asked if they could fit me in quick they said no problem. It's only a radiator hose that I could of done myself in a half hr. They had the hose in stock and took the car in right away. Needless to say that was the beginning of a 7 Hr. wait and a 565.00 dollar bill. The hose cost me 36.00 at advanced auto, they charged me 104.00,it took there " BMW certified mechanic 7 Hrs. to change a hose i could have done in 30 min. in my driveway. I missed the whole trade show and got xxxxx on the cost of the job. Job cost estimator said it should be between 350.00 to $400.00 total. If that mechanic worked for me that would of been his last day on the job. My normal mechanic. said he would of charged me 150.00 to do the exact same job. He told me I should of called him he would of drove to Allentown and fixed it in a parking lot within an hr. of him arriving I would of been on my way. I must thank Daniels BMW for the F_ _ _ ing I got. Its one I will never forget. More

Exemplary Performance!!! As an owner of two BMWs, I value the importance of having trusted and reliable service. Without question, Todd Simpson and Daniel's BMW always delive As an owner of two BMWs, I value the importance of having trusted and reliable service. Without question, Todd Simpson and Daniel's BMW always deliver!! Todd takes pride in the level of customer service he delivers and can always be counted on to offer sound advice with a friendly and pleasant attitude. More

Service Appointment to Sale Went in for routine service on my 335i xDrive and while waiting for it, I took a look at some different cars. While looking, I found a nice CPO 535i x Went in for routine service on my 335i xDrive and while waiting for it, I took a look at some different cars. While looking, I found a nice CPO 535i xDrive. David and I worked out a great deal so a service appointment turned into a sale. David was great to work with and was totally no pressure. He was knowledgeable about the car and everything BMW has to offer. When my schedule could not allow for delivery to take advantage of an incentive, David and Rick went out of their way to provide same day delivery. Todd and his team from service took great care of my 335 and got the 535 ready in no time. Overall great experience and look forward to continuing to work with this dealer. More

Learning experience from a committed customer care professio Kelly Gerding was instrumental in assisting me with some of the features of my X5 - especially navigation and down loading CD's. She answered all my Kelly Gerding was instrumental in assisting me with some of the features of my X5 - especially navigation and down loading CD's. She answered all my concerns in a concise and easy to understand manner. She represents Daniels BMW and the BMW company in a professional and knowledgeable manner. Daniels has a winner in Kelly Gerding. More

Great Experience Very straightforward. Easy and honest experience with the whole staff. Pricing was competitive. Dealership clean and well managed. My salesperson, Kel Very straightforward. Easy and honest experience with the whole staff. Pricing was competitive. Dealership clean and well managed. My salesperson, Kelly, was fantastic and professional. More

No pressure, knowledgeable staff - easy experience Came to Daniels to explore buying my first BMW. I submitted my indication of interest through their website and was quickly met with a warm email from Came to Daniels to explore buying my first BMW. I submitted my indication of interest through their website and was quickly met with a warm email from Kelly. After exchanging emails for a few days, I went in for a test drive and was met with friendly, knowledgeable answers to all of my questions. I came back a few days later to meet with Dmitry, another member of the sales team who was also very helpful. Upon that visit we quickly made what I deemed to be a fair deal which felt more like a collaboration than a "me vs. them" mentality. Went to pick up the car a few days later, got the full run down, and was on my way. Definitely a painless experience. More

Treats their customers right I’ve been a long time customer of Daniel’s BMW and 2015 I was in the market for a new M4. My sales adviser and the sales manager weren’t able to accom I’ve been a long time customer of Daniel’s BMW and 2015 I was in the market for a new M4. My sales adviser and the sales manager weren’t able to accommodate the price I was looking for or match what another dealer had offered me so they lost me as a customer after 10yrs. Fast forward and now I’m in the market for a new M3. Ashley and Joe went out of their way to accommodate my needs and we were able to come to an agreement to get me into a new M3. I was very happy with the offer and happy customers. More

2018 BMW X6 M Sport David Elias was by far the most superlative sales representative I have ever met. Please give him a letter of commendation for his most execellent eff David Elias was by far the most superlative sales representative I have ever met. Please give him a letter of commendation for his most execellent efforts in placing me in my custom built 2018 BMW X6 Xdrive50i m sport package. More

Treated like a VIP! I am a long time customer of Daniels BMW. I just completed a transaction on my 6th vehicle with them and the service and attention of that staff just I am a long time customer of Daniels BMW. I just completed a transaction on my 6th vehicle with them and the service and attention of that staff just can not get any better or more sincere. It is seriously why I keep driving BMW's I don't want to leave them and take a chance at another dealership! There is absolutely not one person that does not treat you like you are a VIP! You will leave there with a gorgeous car and every detail is taken care of for you. And having worked with this dealership for over 20 years I can reassure you that attitude goes on way after the sale is completed. Do not hesitate to give your business and trust to Daniel's BMW. More