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BMW of Allentown

Allentown, PA

4.9
2,304 Reviews
BMW of Allentown is an award-winning dealership located off of Routes 22 and 309 in Allentown Pennsylvania. Formerly Daniels BMW, BMW of Allentown is now part of the Sloane Automotive Group. We're a family owned and operated dealership group serving the Philadelphia and Lehigh Valley areas for over 50 years. The dealership itself has been family owned and operated since 1962. BMW of Allentown opened for business in our original location on Tilghman Street as a Cadillac franchise dealership. The BMW franchise was awarded to the Daniels family in 1974. It then expanded to include a Certified Collision Center and a MINI franchise in 2010. In 2005, we reopened a larger, state of the art facility to further accommodate our growing customer base. BMW of Allentown provides customers the best in sales (new, pre-owned and certified vehicles), parts and service, as well as our factory Certified Collision Repair Center specializing in BMW and MINI but also repairing all makes and models. BMW of Allentown is the 12-time recipient of the BMW's highest award; The BMW Center of Excellence, which recognizes our commitment to our customers in providing the best customer experience in the nation in our state of the art facilities. As a result, we have adopted the phrase "A Tradition of Excellence" to describe our Company's approach to customer care.
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4600 Crackersport Rd

Allentown, PA

18104

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Showing 2,304 reviews

September 13, 2022

I like it because is a family driven and the Service is excellent and the people are professional and what they doing More

by PerlaPR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2022 -

BMW of Allentown responded

We sincerely appreciate your great feedback and five-star rating, Perla! Our team looks forward to providing you with great care next time! Thank you! - Daniels BMW

September 12, 2022

Great service, Todd Simpson was a pleasure to have as an advisor. He stayed in constant contact with me on the progress of my vehicle. More

by Rick Hoyt
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2022 -

BMW of Allentown responded

Thanks for the five stars, Rick! We're glad to hear that Todd and the rest of the crew here at Daniels BMW could assist you. We hope to see you back!

September 09, 2022

Working with the team at Daniels BMW was the best experience we ever had with a car dealership. Very professional and well organized. More

by Adam.kernechel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Wirsbinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clint Peters
Sep 09, 2022 -

BMW of Allentown responded

Thanks for the five stars, Adam! We're honored to hear that your visit with us here at Daniels BMW was such a positive one. We hope to see you back!

September 09, 2022

Lauren is the best! 2nd mini from her, amazing service as usual. Thanks you ! 5stars More

by jrbubas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Leabman
Sep 12, 2022 -

BMW of Allentown responded

Thank you for the fantastic review! We're so glad Lauren continues to earn your business and we look forward to seeing you next time. Until then, take care and enjoy your new vehicle!

September 08, 2022

Matt murphy was great. He was cool, calm, and receptive to our needs and hopes for a replacement vehicle. Between his assistance and Clint’s laid back management I cannot More

by T B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Murphy —-Mini Cooper
Sep 08, 2022 -

BMW of Allentown responded

Thanks for the five stars! We're honored to hear that Matt could assist you during your visit with us here at Daniels BMW. We hope to see you back for all of your future automotive needs!

September 04, 2022

Poor communication with customer. You should inform about all issues with vehicle. Don't assume anything. Good customer service is what keeps customers More

by Sandy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Mertz
September 01, 2022

At least 15 words about this dealership I did what you said at least 15 words about this dealership. Top notch Ryan is a pleasure More

by marcarnone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Mertz
Sep 01, 2022 -

BMW of Allentown responded

Thanks for the five stars, Marc! We're glad to hear that Ryan could assist you during your visit with us. We hope to see you back! -Daniels BMW

September 01, 2022

Todd Simpson in service is extremely patient and knowledgeable. It’s a pleasure dealing with him over at the dealership. More

by NTS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2022 -

BMW of Allentown responded

Thank you for the wonderful feedback! We're so glad Todd continues to earn your support and we look forward to seeing you next time here at Daniels BMW!

September 01, 2022

Mini of Allentown provided me with great service. Had an unexpected tire problem and they were friendly, responsive and communicated so well. I really an so happy I purchased my Mini from them. Thank More

by Delhaven4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Manento
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clint Peters
Sep 01, 2022 -

BMW of Allentown responded

Thanks for the five stars! We hope to see you back! -Daniels BMW

August 31, 2022

Perfect experience! Todd was terrific communicating with me the entire time. I was out of the country and came back to my vehicle being fixed and properly dealt with. I More

by jorge figueroa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles German
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Manento
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Schlemmer, Ryan Mertz
Aug 31, 2022 -

BMW of Allentown responded

Thanks for the five stars, Jorge! We're honored to hear that Todd could assist you during your visit with us. We hope to see you back! -Daniels BMW

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