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BMW of Allentown

Allentown, PA

4.9
2,304 Reviews
BMW of Allentown is an award-winning dealership located off of Routes 22 and 309 in Allentown Pennsylvania. Formerly Daniels BMW, BMW of Allentown is now part of the Sloane Automotive Group. We're a family owned and operated dealership group serving the Philadelphia and Lehigh Valley areas for over 50 years. The dealership itself has been family owned and operated since 1962. BMW of Allentown opened for business in our original location on Tilghman Street as a Cadillac franchise dealership. The BMW franchise was awarded to the Daniels family in 1974. It then expanded to include a Certified Collision Center and a MINI franchise in 2010. In 2005, we reopened a larger, state of the art facility to further accommodate our growing customer base. BMW of Allentown provides customers the best in sales (new, pre-owned and certified vehicles), parts and service, as well as our factory Certified Collision Repair Center specializing in BMW and MINI but also repairing all makes and models. BMW of Allentown is the 12-time recipient of the BMW's highest award; The BMW Center of Excellence, which recognizes our commitment to our customers in providing the best customer experience in the nation in our state of the art facilities. As a result, we have adopted the phrase "A Tradition of Excellence" to describe our Company's approach to customer care.
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4600 Crackersport Rd

Allentown, PA

18104

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Showing 2,304 reviews

May 27, 2022

Great service experience! Highly recommend Daniel’s BMW ! The most Honest, reasonable and reliable dealership in the Lehigh Valley!! I will bring my car back for service aga More

by Akwuvp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles German
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Manento
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa and Brandon were terrific!!, Austin Schlemmer, Ryan Mertz
May 31, 2022 -

BMW of Allentown responded

Thank you for taking the time to leave us your fantastic review! It means the world to us that you had a great service experience and we look forward to providing more five-star experiences in the future! - Daniels BMW

May 31, 2022 -

Akwuvp responded

It was a pleasure having our vehicle serviced with you. Great experience while we were traveling and had a tire issue. Thank you again for your prompt response to fixing our vehicle

May 26, 2022

Daniells tech,s diagnosed the fact that a main computer was at fault, opened the consol and found a parted wire, fixed it and the car was restored! More

by gjlondon711
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022 -

BMW of Allentown responded

Thank you for the positive review! We appreciate the kind words, and are glad to hear that your experience with us at Daniels BMW was a good one! We hope to see you again for any future service or auto needs you might have.

May 26, 2022

Excellent service at Daniels. Ethan has been my customer service advisor for 17 years and he has always been a pleasure to work with. He has my complete trust and is the reason More

by David Smull
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2022 -

BMW of Allentown responded

Thank you for the positive review, David! We are happy to hear how Ethan has taken care of you for so many years, and we hope to continue to serve you for years more to come! -Daniels BMW

May 25, 2022

They treat you like family and take care of your car as if it was there own it’s always a pleasant experience from settling up the appointment to picking up a job well done 👍 More

by Nautiquebf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022 -

BMW of Allentown responded

Thank you for trusting the Daniels BMW team with the care of your vehicle! We're grateful for your support and look forward to your next visit!

May 25, 2022

Austin has taken over seamlessly from Luis and my service and inspection was handled quickly and efficiently and the car cleaned and vacuumed. Mini of Allentown continue to produce the goods! More

by Mike Holland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schlemmer
May 26, 2022 -

BMW of Allentown responded

We know that nobody can replace Luis, but we're glad that Austin could provide service on par with what you're used to here! We appreciate you leaving us your review, Mike!

May 26, 2022 -

Mike Holland responded

Glad to do it; good service should always be acknowledged!

May 25, 2022

Their service was awesome Everyone was pleasant and polite I would recommend this place for us at your service More

by Cheryl
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022 -

BMW of Allentown responded

Thank you so much, Cheryl! We're honored to receive your support and look forward to seeing you next time here at Daniels BMW!

May 24, 2022

Great experience. Delivered car for me when I couldn’t come get it!! I bought the car without looking at it in person and it was just how they said it was. More

by Pmfinc2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohamed Tounkara
May 25, 2022 -

BMW of Allentown responded

We're so happy that your new vehicle was all you imagined and lived up to your expectations! We're glad that we could help you get it delivered and appreciate the kind words and rating! Thank you for choosing Daniels BMW!

May 24, 2022

Extremely professional and dedicated to ensuring customer satisfaction. The process was easy and well explained to make it go quickly and painlessly. More

by Tbenz74
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clint Peters
May 24, 2022 -

BMW of Allentown responded

Thank you for the great review! We appreciate your business and hope to see you again next time here at Daniels BMW!

May 17, 2022

Excellent service from start to finish. Austin and the whole team at Daniels did a fantastic job as they sussed out the issues and presented me with options. Outstanding, gentlemen! More

by minamini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schlemmer
May 18, 2022 -

BMW of Allentown responded

Thank you for your excellent review! We're so happy that Austin and the rest of our team earned your 5-stars at Daniels BMW! See you next time!

May 17, 2022

My sales person Matt was great so great that I want to buy another Mini , I ran late with my appointment and he was not rushing me , he even got me to take a picture with the big bow and my husband had hi More

by Mia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
May 18, 2022 -

BMW of Allentown responded

Thank you for taking the time to share this kind review! We're happy to hear that Matt made your experience with us a great one and we hope you enjoy your beautiful new vehicle. Take care and thanks again, from all of us here at Daniels BMW!

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