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BMW of Allentown

Allentown, PA

4.9
2,304 Reviews
BMW of Allentown is an award-winning dealership located off of Routes 22 and 309 in Allentown Pennsylvania. Formerly Daniels BMW, BMW of Allentown is now part of the Sloane Automotive Group. We're a family owned and operated dealership group serving the Philadelphia and Lehigh Valley areas for over 50 years. The dealership itself has been family owned and operated since 1962. BMW of Allentown opened for business in our original location on Tilghman Street as a Cadillac franchise dealership. The BMW franchise was awarded to the Daniels family in 1974. It then expanded to include a Certified Collision Center and a MINI franchise in 2010. In 2005, we reopened a larger, state of the art facility to further accommodate our growing customer base. BMW of Allentown provides customers the best in sales (new, pre-owned and certified vehicles), parts and service, as well as our factory Certified Collision Repair Center specializing in BMW and MINI but also repairing all makes and models. BMW of Allentown is the 12-time recipient of the BMW's highest award; The BMW Center of Excellence, which recognizes our commitment to our customers in providing the best customer experience in the nation in our state of the art facilities. As a result, we have adopted the phrase "A Tradition of Excellence" to describe our Company's approach to customer care.
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4600 Crackersport Rd

Allentown, PA

18104

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Showing 2,304 reviews

April 29, 2022

Very happy with the service. Special thanks to Lisa for taking care of my situation such a professional manner. More

by Harindraw
Recommend Dealer
Yes
Employees Worked With
Lisa Manento
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2022 -

BMW of Allentown responded

Thank you for taking the time to leave us a review! We're so glad Lisa had the opportunity to assist you and we'll be sure to pass along your thanks to her. Your business is much appreciated by all of us here at Daniels BMW and we hope we can be of service to you again in the future!

April 28, 2022

I contacted Daniels for service on a vehicle that I didn’t purchase from them . I expected to have a difficult time getting an appointment because I did not have a relationship with the dealer . The s More

by Carolecho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2022 -

BMW of Allentown responded

Thank you for giving us the opportunity to earn your business! We're so glad Josh & the team were able to take care of your vehicle in a timely manner and we'll be sure to let them know how much you appreciate their excellent service. Thanks again for the kind review. We look forward to seeing you next time here at Daniels BMW!

April 28, 2022

Todd told me comprehensive car insurance would cover my cracked window replacement, which it did, saving me about $1000. More

by sparkyfitzsimons
Recommend Dealer
Yes
Employees Worked With
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2022 -

BMW of Allentown responded

We're glad we could help out with this issue! Thank you for coming to Daniels BMW!

April 28, 2022

Customer service is excellent at Daniels BMW. Employees are helpful, courteous and do the little extras that make for a positive experience. More

by SG63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Manento
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2022 -

BMW of Allentown responded

Thank you for the wonderful review of our team here at Daniels BMW! We appreciate your business and look forward to seeing you next time!

April 27, 2022

Great communication, service, and follow-up. Austin was a pleasure and I will be a returning customer. More

by glysitt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin
Apr 28, 2022 -

BMW of Allentown responded

Thank you for the wonderful feedback! Austin & the team look forward to serving you again in the future! - Daniels BMW

April 26, 2022

The dealership is very clean all the employees always have been helpful, understanding with providing information. More

by Williamsmarissa29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2022 -

BMW of Allentown responded

Thank you for your 5-stars! We appreciate your kind remarks complimenting our facilities! See you next time at Daniels BMW!

April 22, 2022

There is great communication from the service department. From start to finish. Even pictures to document what they found so it is clear what work needs to be done. More

by Lmmctish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Mertz
Apr 25, 2022 -

BMW of Allentown responded

Thank you for the kind review! We want every service experience to be seamless and transparent, so we appreciate the feedback. Thank you again for choosing Daniels BMW for your service needs!

April 21, 2022

Everyone was friendly and helpful and they always kept me informed as to what was going on with my vehicle. Good service team. More

by Patski388
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2022 -

BMW of Allentown responded

Thank you for the wonderful review of our Daniels BMW service team! We appreciate your business and hope we have the opportunity to serve you again in the future!

April 20, 2022

Extremely accommodating and prompt. I am glad I elected to have my service completed here More

by Toubib
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles German
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Manento
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2022 -

BMW of Allentown responded

Thanks for giving us the opportunity to serve you! We look forward to seeing you again next time here at Daniels BMW!

April 20, 2022

Great customer service. Very satisfied with this dealership. Ryan was very helpful throughout the process More

by Cindie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Mertz
Apr 21, 2022 -

BMW of Allentown responded

Thank you for the excellent feedback, Cindie! It means a lot to hear that you're satisfied and we look forward to seeing you again next time here at Daniels BMW!

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