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BMW of Allentown

Allentown, PA

4.9
2,294 Reviews
BMW of Allentown is an award-winning dealership located off of Routes 22 and 309 in Allentown Pennsylvania. Formerly Daniels BMW, BMW of Allentown is now part of the Sloane Automotive Group. We're a family owned and operated dealership group serving the Philadelphia and Lehigh Valley areas for over 50 years. The dealership itself has been family owned and operated since 1962. BMW of Allentown opened for business in our original location on Tilghman Street as a Cadillac franchise dealership. The BMW franchise was awarded to the Daniels family in 1974. It then expanded to include a Certified Collision Center and a MINI franchise in 2010. In 2005, we reopened a larger, state of the art facility to further accommodate our growing customer base. BMW of Allentown provides customers the best in sales (new, pre-owned and certified vehicles), parts and service, as well as our factory Certified Collision Repair Center specializing in BMW and MINI but also repairing all makes and models. BMW of Allentown is the 12-time recipient of the BMW's highest award; The BMW Center of Excellence, which recognizes our commitment to our customers in providing the best customer experience in the nation in our state of the art facilities. As a result, we have adopted the phrase "A Tradition of Excellence" to describe our Company's approach to customer care.
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4600 Crackersport Rd

Allentown, PA

18104

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Showing 2,294 reviews

March 12, 2022

Ryan is very helpful. Daniels made quick work of a pair of outstanding recalls. Only issue is previous user of the loaner car was inconsiderate enough to smoke a cigar in More

by TheMillers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Mertz
March 12, 2022

My experience at Daniels BMW was fabulous! The staff is extremely friendly & helpful. John Evans, who is part of the their Sales Team, was extremely helpful and went out of his way for me. If More

by LLL2988
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian from Finance Department
Mar 14, 2022 -

BMW of Allentown responded

We are so proud to hear that John and the team at Daniels BMW can take great care of you! Thank you so much!

March 11, 2022

Took my MINI in for tire rotation & alignment. Fast, no-nonsense service, this time with a texted video from the tech showing me an additional concern - the condition of the car's rotors and brake More

by MINI Novice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin, John
Mar 11, 2022 -

BMW of Allentown responded

We are so pleased to hear that Robin and John could take great care of you! Daniels BMW appreciates you so much.

March 09, 2022

I love my new Mini! My salesman,Matt was wonderful! I would definitely recommend to everyone I know looking for a new vehicle! More

by Tzigana33
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Murphy
Mar 09, 2022 -

BMW of Allentown responded

We are so pleased to hear that Matt and the team at Daniels BMW can take great care of you! Enjoy your new Mini!

March 09, 2022

Amazing service at Daniels BMW service department! Especially from Ryan. He provided 5 star service at every step! More

by beverly.schmidt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Mertz
Mar 10, 2022 -

BMW of Allentown responded

Thank you for leaving Ryan and Daniels BMW your five-star review, Beverly! We look forward to providing great care again in the future!

March 09, 2022

Our experience with Daniels BMW/Mini began when we met Matt Murphy almost 2 years ago. HE was very efficient and not at all pushy. To this day, I’ve told friends looking for cars to contact him. Yester More

by Lynette.M.Lohmeyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schlemmer
Mar 09, 2022 -

BMW of Allentown responded

Lynette - thank you for trusting the Daniels BMW team with your loyal business We're happy to hear Austin made your most recent experience a great one and we'll be sure to share these kind comments with him. Thanks again for your support and we'll see you at your next visit!

March 09, 2022

Best BMW Dealer in the USA. Ethan in the service department is amazing and will always lookout for the best of his customers. More

by medicrn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2022 -

BMW of Allentown responded

We're so glad Ethan gave you five-star care! Thank you for rating Daniels BMW!

March 06, 2022

Very receptive and accommodating dealership. All employees were very nice. Matt Murphy, my sales person, answered all my emails immediately upon receiving them, was very knowledgeable, patient More

by MyMini
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Murphy
Mar 09, 2022 -

BMW of Allentown responded

Thank you for leaving Matt and Clint your great five-star review! It makes our day to hear the Daniels BMW team has provided such excellent care!

Mar 10, 2022 -

MyMini responded

My pleasure. Well deserved!

March 05, 2022

Great service experience at Daniels BMW. I had my MINI serviced at this dealership. Austin, the consultant, was friendly, knowledgable and quick. He addressed all my issues and the vehicle w More

by besnikbacka2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schlemmer
Mar 08, 2022 -

BMW of Allentown responded

Thank you for visiting us here at Daniels BMW! We're happy to hear Austin & the team provided you with wonderful service and we hope to see you again in the future. Take care!

March 04, 2022

Loaner car was really convenient and I like the new service app. Service staff was professional. More

by Christine.Henderson521
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Austin Schlemmer
Mar 07, 2022 -

BMW of Allentown responded

Thank you for the excellent feedback, Christine! We appreciate you trusting the Daniels BMW team with your service needs and hope to see you again next time!

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