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BMW of Allentown

Allentown, PA

4.9
2,293 Reviews
BMW of Allentown is an award-winning dealership located off of Routes 22 and 309 in Allentown Pennsylvania. Formerly Daniels BMW, BMW of Allentown is now part of the Sloane Automotive Group. We're a family owned and operated dealership group serving the Philadelphia and Lehigh Valley areas for over 50 years. The dealership itself has been family owned and operated since 1962. BMW of Allentown opened for business in our original location on Tilghman Street as a Cadillac franchise dealership. The BMW franchise was awarded to the Daniels family in 1974. It then expanded to include a Certified Collision Center and a MINI franchise in 2010. In 2005, we reopened a larger, state of the art facility to further accommodate our growing customer base. BMW of Allentown provides customers the best in sales (new, pre-owned and certified vehicles), parts and service, as well as our factory Certified Collision Repair Center specializing in BMW and MINI but also repairing all makes and models. BMW of Allentown is the 12-time recipient of the BMW's highest award; The BMW Center of Excellence, which recognizes our commitment to our customers in providing the best customer experience in the nation in our state of the art facilities. As a result, we have adopted the phrase "A Tradition of Excellence" to describe our Company's approach to customer care.
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4600 Crackersport Rd

Allentown, PA

18104

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Showing 2,293 reviews

February 11, 2022

The service department at Daniels is top notch! Our service advisor Ethan is very knowledgeable and complete. He explains all the necessary services that will be done. Highly recommend Ethan @ Daniels More

by Gary B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2022 -

BMW of Allentown responded

Hi Gary, thank you for considering our team the best of the best! We're so happy that Ethan and our team earned your 5-stars!

February 10, 2022

Outstanding customer service from sales department and especially the service department. This is what keeps me coming back to Daniel's BMW year after year. I have been coming to Daniel's since 1985 and r More

by bchopra2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2022 -

BMW of Allentown responded

Thank you for trusting Daniels BMW with your loyal business! We're truly grateful for all of your support over the years and are happy to hear that Ethan & the team continue to provide you with such wonderful service. Thanks again for the fantastic feedback and we'll see you at your next visit!

February 10, 2022

Excellent customer service. Everyone was super friendly and the process was quick and easy. Matthew was great as always and Clint was efficient and knowledgeable. More

by wren8302
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clint Peters
Feb 10, 2022 -

BMW of Allentown responded

This review makes our day! Matthew and Clint look forward to seeing you next time at Daniels BMW!

February 10, 2022

Bradford Gerhart was very helpful and fun - He answered emails that I sent leading up to the purchase and following the purchase, very helpful. More

by Andrea
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradford Gerhart
Feb 11, 2022 -

BMW of Allentown responded

We're happy we could help, Andrea! Thank you for leaving Bradford and the Daniels BMW team your five-star review!

February 10, 2022

Everything was on time including the shuttle driver and the time of service. Everyone was courteous and friendly. More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Manento
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2022 -

BMW of Allentown responded

Thank you for the wonderful feedback, Steve! We hope to see you again next time here at Daniels BMW!

February 10, 2022

My client advisor was very welcoming, extremely friendly, always available and personable. They also offered me additional cash towards my trade in which other dealerships i had attempted a trade didn’t com More

by hdesai1117
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dmitry Kukuy
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Simoes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2022 -

BMW of Allentown responded

Thank you so much for the great review! We're so glad our team provided you with a great experience and we hope we have the privilege of working with you again in the future. In the meantime, take care and please don't hesitate to reach out if there's anything else we can do for you! - Daniels BMW

February 09, 2022

My salesman is attentive to my requirements, and always performs his services in a professional manner. More

by jrubino02
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Simoes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2022 -

BMW of Allentown responded

Thank you for the wonderful feedback! We're honored to have you as a Daniels BMW customer and look forward to your next visit!

February 09, 2022

Needed to use BMW roadside service for a blown out tire. They were great! They arranged to have my my car towed to Daniels. Even though the Daniels service department wasn’t expecting the work, they were ab More

by jlynn7q1
Recommend Dealer
Yes
Employees Worked With
Ryan Mertz
Feb 09, 2022 -

BMW of Allentown responded

Thank you for visiting Daniels BMW! While we're sorry to hear about the blown tire, we're happy our team stepped in! We look forward to seeing you next time at Daniels BMW!

February 06, 2022

Very good interaction. John Evan was very caring. He helped us with the transaction. We would also like to thank Webb for his interaction. More

by Syeve
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2022 -

BMW of Allentown responded

Thank you for the wonderful feedback! We're so glad John & Webb had the opportunity to assist you and we'll be sure to let them both know how much you appreciate their service. Thanks for visiting Daniels BMW and please don't hesitate to reach out if there's anything else we can do for you!

February 05, 2022

The long-awaited car arrived just as ordered. The staff was exceptionally helpful with a 'no-rush' attitude and responses to all questions. Did not have to ask for insurance transfer -- it was just done a More

by jcathmac
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mohamed Tounkara, Brian Amill
Feb 05, 2022 -

jcathmac responded

Stress-less experience!! Many thanks!!!

Feb 08, 2022 -

BMW of Allentown responded

It was truly our privilege to serve you! Thank you for taking the time to share your experience. We hope you enjoy your new vehicle and look forward to working with you again in the future! - The Daniels BMW Team

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