Back

BMW of Allentown

Allentown, PA

4.9
2,293 Reviews
BMW of Allentown is an award-winning dealership located off of Routes 22 and 309 in Allentown Pennsylvania. Formerly Daniels BMW, BMW of Allentown is now part of the Sloane Automotive Group. We're a family owned and operated dealership group serving the Philadelphia and Lehigh Valley areas for over 50 years. The dealership itself has been family owned and operated since 1962. BMW of Allentown opened for business in our original location on Tilghman Street as a Cadillac franchise dealership. The BMW franchise was awarded to the Daniels family in 1974. It then expanded to include a Certified Collision Center and a MINI franchise in 2010. In 2005, we reopened a larger, state of the art facility to further accommodate our growing customer base. BMW of Allentown provides customers the best in sales (new, pre-owned and certified vehicles), parts and service, as well as our factory Certified Collision Repair Center specializing in BMW and MINI but also repairing all makes and models. BMW of Allentown is the 12-time recipient of the BMW's highest award; The BMW Center of Excellence, which recognizes our commitment to our customers in providing the best customer experience in the nation in our state of the art facilities. As a result, we have adopted the phrase "A Tradition of Excellence" to describe our Company's approach to customer care.
Contact Dealership

4600 Crackersport Rd

Allentown, PA

18104

Directions

By Type

Showing 2,293 reviews

November 10, 2021

Ryan at Daniels BMW / Mini in Allentown, PA offered professional service today; he promised the car at a certain time and delivered. Also, he saved us several hundred dollars by offering a service pla More

by Frank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Mertz
Nov 11, 2021 -

BMW of Allentown responded

Thank you for the wonderful feedback, Frank! We're thrilled to hear that Ryan took such great care of you and we'll be sure to let him know how much you appreciate his awesome service. Thanks for visiting our team here at Daniels BMW - we look forward to seeing you again next time!

November 09, 2021

Lisa was excellent - timely, kind, and transparent. Working with Daniels was a breeze. Ryan the technician made a custom video of my repair which made me feel secure that I was in good hands! Thank you More

by MichaelDaCruz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Manento
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Mertz
Nov 11, 2021 -

BMW of Allentown responded

Thank you for taking the time to share these kind comments! We're glad that Lisa & Ryan made you feel confident in our team and we'll be sure to pass along your wonderful feedback to them. Take care and please don't hesitate to reach out if we can be of service again in the future! - Daniels BMW

November 08, 2021

Excellent Service advisors who are customer oriented, responsive, knowledgeable and friendly. The advisor tries to get you the best and most cost effective solution. Service is technically tops and repai More

by Cwhenry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Mertz
Nov 09, 2021 -

BMW of Allentown responded

Thank you for your kind review! We look forward to passing along your kind comments to our team! -Daniels BMW

November 06, 2021

I would never rate any dealer a 5 cause they are car dealers. Be assertive and nice and they will take care of you. I went to Mini Service and they were great. More

by schnavell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin Cox
Nov 08, 2021 -

BMW of Allentown responded

Thank you for your rating! We look forward to seeing you next time! -Daniels BMW

November 06, 2021

I purchased my first Bmw on the first visit.to Daniels.. One of the reasons were the Saleman John Evans, I admired his cool, calm composure. He was not pushy, but was very informative, kind, and knowled More

by karliesmi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2021 -

BMW of Allentown responded

We're so happy the Daniels BMW team helped you find your first BMW, Karlie! Thank you so much for taking the time to leave the Daniels BMW your great five-star review! We hope you come to visit us again!

November 06, 2021

Very friendly, professional and informative. I have confidence they’re taking good care of my vehicle and looking out for my safety. More

by MJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2021 -

BMW of Allentown responded

Your review has made our day, MJ! Thank you so much for leaving the Daniels BMW your five-star rating!

November 05, 2021

I do not usually participate in reviewsHowever today was I do not usually participate in reviews However today was special since we did not have our insurance card and we had to get one faxed to the dealer More

by Review was earned
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2021 -

BMW of Allentown responded

Thank you for taking the time to leave us a review! We're so glad we had the opportunity to serve you and hope we can do so again in the future. Take care! - The Daniels BMW Team

November 05, 2021

The team is very courteous and always helpful and the Service department is extremely knowledgeable. More

by Tnd659
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Mertz
Nov 08, 2021 -

BMW of Allentown responded

Thank you for the kind comments about our team! Your business is greatly appreciated by all of us here at Daniels BMW and we look forward to your next visit!

November 04, 2021

We felt very comfortable with John and Brian, they took the time to answer every question and find options for us. This is our second purchase and we couldn't be more satisfied with the service and with o More

by Melissa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian
Nov 04, 2021 -

BMW of Allentown responded

Melissa - thank you so much for trusting the Daniels BMW team with your loyal business! We're glad John & Brian were able to answer all your questions and we look forward to your next visit with us. Take care and thanks again!

November 03, 2021

Had a very pleasant experience. The lady on the phone was wonderful and got me an an appointment promptly. The problem was found and solved. More

by sks91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie
Nov 04, 2021 -

BMW of Allentown responded

Thanks for taking the time to review your recent experience with us! We appreciate your business and hope to see you again next time here at Daniels BMW!

...
83
...