BMW of Allentown

Agents are alway pleasant and ready to help. I appreciate getting a "Loaner" car while mine is being serviced. Vary pleased to deal with Daniels. appreciate getting a "Loaner" car while mine is being serviced. Vary pleased to deal with Daniels. More

Unplanned tire failure was handled quickly and professionally by Ethan and the maintenance team. Always treated professionally with a smile. I will be setting up a return visit to repair other professionally by Ethan and the maintenance team. Always treated professionally with a smile. I will be setting up a return visit to repair other issues. More

Courteous and professional staff (especially my rep. Ethan), however problem of squealing brakes was not fixed. Said they could not hear and duplicate complaint but the too times since when parking car Ethan), however problem of squealing brakes was not fixed. Said they could not hear and duplicate complaint but the too times since when parking car in my garage experienced exact same squealing sound. More

Daniels earned our business over other dealers in our area by being prompt, clear and straightforward in the sales process. In less than 24hour Madeline was able to clearly answer all of our questions o area by being prompt, clear and straightforward in the sales process. In less than 24hour Madeline was able to clearly answer all of our questions online and connect us with John to put together a deal that felt right. Daniels clearly wanted our business and beat the other dealers hands down. We did have a couple of snafus with the factory and the delivery was a little chaotic, but we were able to work through those and John did a fantastic job of going above and beyond to make sure that everything came out great. Love the X7 and highly recommend Daniels BMW. More

It’s a pleasure to visit everyone is very helpful and pleasant. They gave me a loaner which was very helpful. My car was washed. pleasant. They gave me a loaner which was very helpful. My car was washed. More

We have leased 5 BMW’s over the years with Daniels BMW. The dealership and their service is top notch. They go above and beyond every time! That is why we keep coming back! The dealership and their service is top notch. They go above and beyond every time! That is why we keep coming back! More

Once you have actually connected with the associate you need to address your problem or answer your question, the customer service is quite good. Also I received a nice loaner when a recent repair on my X need to address your problem or answer your question, the customer service is quite good. Also I received a nice loaner when a recent repair on my X3 was delayed. More

Thank you Daniels I appreciate the top of the line service on my vehicle as well as top of the line customer service Again thank you! service on my vehicle as well as top of the line customer service Again thank you! More

Only complaint, and it is minimal, is that I could not get through on the phone to make a Service Appt. After about 10 tries I just left my name/number to call back, with full realization that I was not get through on the phone to make a Service Appt. After about 10 tries I just left my name/number to call back, with full realization that I was not going to be just spending my time waiting for a return call. But luck was on my side and the return call caught me at a good time. Now for the good stuff. The people that I have had the pleasure to deal with in the service dept. have all been 5 star. Web who runs the show may well be the best in the business. Daniels had better hope they never lose him, because they will never get a better person all around. My opinion is based on many many years of dealing with many many people in servicing vehicles including 8 different BMWs. More

The guys at Daniel Collision always do a awesome job repairing my vehicles. This is the third time I been here three different vehicles, I was satisfied with the way my vehicles looked. Special shout ou repairing my vehicles. This is the third time I been here three different vehicles, I was satisfied with the way my vehicles looked. Special shout out to whom every detailed my Benz so needed that! Thanks guys! More