BMW of Allentown - Service Center

Nice facilities with friendly staff. Everyone I encountered greeted me with a smile and seemed to enjoy their work. Everyone I encountered greeted me with a smile and seemed to enjoy their work. More

This dealership has the absolute most kind and accommodating people, providing an outstanding level of service and compassion. We had an emergency requiring our vehicle to be towed in, while trave accommodating people, providing an outstanding level of service and compassion. We had an emergency requiring our vehicle to be towed in, while traveling out of state with our 2 dogs, and we were stranded for the day awaiting parts. Everyone across multiple departments went out of their way to make us feel comfortable, ensure we had everything we needed, and gave our dogs treats, water, and attention. They checked on us periodically throughout the day, kept us informed of the progress, and completed the service immediately once parts arrived. They went above and beyond any level of service I've ever seen at any dealership. We are very grateful for everything they did for us and our pups. What an amazing team! Thank you Lisa, and everyone else who took the time to brighten our day! More

First class service, always. Big fan of Ethan and Daniels. I’ve been a loyal customer for years. Big fan of Ethan and Daniels. I’ve been a loyal customer for years. More

Ethan is great, knowledgeable and helpful with every detail. Loaner car is a terrific plus. detail. Loaner car is a terrific plus. More

It's always a good experience when I serve with my vehicle at Daniel's BMW Ethan that consultant is always polite and keeps me up to date with that vehicle needs vehicle at Daniel's BMW Ethan that consultant is always polite and keeps me up to date with that vehicle needs More

Excellent and professional service. Ethan did a great job. Wait time was much shorter than I expected. Thank you! Ethan did a great job. Wait time was much shorter than I expected. Thank you! More

Great service and very nice staff. Coffee and snacks were offered to. I will continue to bring my car to daniels Coffee and snacks were offered to. I will continue to bring my car to daniels More

We are so glad to have Ethan as our service advisor. He knows these vehicles inside out and understands what needs to be addressed now and what can be tended to later according to the severity of the wr He knows these vehicles inside out and understands what needs to be addressed now and what can be tended to later according to the severity of the write-up as well as your wallet.The service department here is excellent and it all starts with your service advisor. Thanks Ethan! More

Had an issue with at my service appointment. The management team lead by Christian went well above and beyond to make things right ! The management team lead by Christian went well above and beyond to make things right ! More

Ethan at Daniels BMW always professional & courteous. Vehicle was serviced & ready on time with a warranty issue resolved! Happy motoring! Vehicle was serviced & ready on time with a warranty issue resolved! Happy motoring! More