Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of Asheville
Arden, NC
164 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
164 Reviews of BMW of Asheville
July 04, 2011
I have purchased many cars through the years, but this was by far the best sales experience I've had with an auto dealer. I found the car on the Internet, called the next day, and scheduled an appointmen was by far the best sales experience I've had with an auto dealer. I found the car on the Internet, called the next day, and scheduled an appointment to meet with the Internet Sales Mgr. From the time I met him, I felt like he was forthright and honest. He took the time to explain all the features and benefits of the car, and provided excellent service. As we negotiated the trade and sales price over the next few days, Woody was quick to respond to my questions and concerns. After agreeing on the price, the financing process was seamless and hassle-free and within an hour of arriving at the dealership, I was driving off in my new BMW. Overall, I would rate the dealership a "10" in all aspects of the sales process. More
by eelliott
Employees Worked With
Robert Wood, Robert Wood
Helpful June 28, 2011
I was traveling in the area and developed car problems. Stopped in without an appointment and was fixed and on the road with an hour. Great service! Stopped in without an appointment and was fixed and on the road with an hour. Great service! More
by tampabob
Employees Worked With
2, Joel Ruff
June 24, 2011
The people at BMW of Asheville are friendly, knowledgeable, and fair. I had done some research on pricing of both the used car I wished to purchase, as well as the expected trade-in value on my knowledgeable, and fair. I had done some research on pricing of both the used car I wished to purchase, as well as the expected trade-in value on my old car. I got better than expected on both the purchase price and the trade. I highly recommend the dealership for anyone wishing to purchase a new or used BMW, or any other used car on their lot for that matter. More
by kimtuggle
Employees Worked With
Karen Linda Mitch, Karen Stallings
June 23, 2011
The service I have received has been outstanding. The service I have received has been outstanding. Everything from scheduling my appointment, providing a lowner when necessary, to the overall quali The service I have received has been outstanding. Everything from scheduling my appointment, providing a lowner when necessary, to the overall quality of the work has been the best I have ever experienced. Norman Locey has always been friendly, responsive and done everything he can to make sure that my experience at the dealship is a very positive one. The waiting area is comfortable and pleasant. More
by champion
Employees Worked With
Norman Locey, Norman Locey
June 17, 2011
I have owned at least 12 new cars in my life, including Lexus, Jaguar,Infinity +++. My experience at this dealer is the best I've ever had with any dealer. Lexus, Jaguar,Infinity +++. My experience at this dealer is the best I've ever had with any dealer. More
by Jacobb
Employees Worked With
Mitchel Adler
May 16, 2011
Great people there, I just wish I could remember all their names. A very pleasant experience and great service @ BMW of Asheville. They go out of their way to assist you and make you feel appreciated wh their names. A very pleasant experience and great service @ BMW of Asheville. They go out of their way to assist you and make you feel appreciated when you go into their dealership.. Trent Braswell, the saleman I worked with is excellent and makes you feel like he's a friend instead of just a person you're doing business with. Steve Gordon the sales manager, goes out of his way to make sure all your needs are meet. More
by jreato
Employees Worked With
Trent Braswell, Norman (service mangaer), Trenton Braswell
May 10, 2011
Trenton was a pleasure to deal with. I traveled from a different market to purchase my vehicle. Trenton made sure that I understood every aspect of the sale and did not apply any pressure to close the dea different market to purchase my vehicle. Trenton made sure that I understood every aspect of the sale and did not apply any pressure to close the deal. I look forward to dealing with him in the future. More
by rich
Employees Worked With
Trenton Braswell, Trenton Braswell
May 02, 2011
I had a very positive experience with Trent and with BMW of Asheville. Not your typical salesman and dealership. No high pressure and easy to work with. Trent was very professional. I would definitely r of Asheville. Not your typical salesman and dealership. No high pressure and easy to work with. Trent was very professional. I would definitely recommend Trent and BMW of Asheville. This dealership also provides excellent service. More
by eowings
Employees Worked With
Trenton Braswell , Trenton Braswell
April 25, 2011
In review of the sales experience at BMW of Asheville, I have enjoyed working with Trenton Braswell through the years. I have purchased two BMWs there. The first one was used, and the second car was just have enjoyed working with Trenton Braswell through the years. I have purchased two BMWs there. The first one was used, and the second car was just received from the European delivery program. Both sales experiences were pleasant and easy. Trent is a knowledgeable, friendly, and eager to please salesman. He is always willing to answer questions and research what he does not know. Overall, I would recommend this dealership and specifically Trenton. More
by johnpgardner
Employees Worked With
Trenton Braswell, Trenton Braswell
April 22, 2011
We have dealt with BMW of Asheville for servicing and leasing in the past and found them always to be a great dealership. This year we were in the market to purchase a X-5 and a 535i so of course we wen leasing in the past and found them always to be a great dealership. This year we were in the market to purchase a X-5 and a 535i so of course we went directly to BMW of Asheville. The staff was very professional and courteous throughout the entire sales process. We spoke first with Steve Knupp and then to Trenton Braswell (both of which were so very friendly). Steve was extremely fair with valueing of the two vehicles we wanted to trade in. Trenton was very personable and more importantly very knowledgeable of the features each car possessed. He kept us informed via telephone and e-mail as to the progress of the cars we ordered. He helped make the paper process of buying the cars a smooth one. We would definitely recommend BMW of Asheville to anyone interested in purchasing a BMW. They are a wonderful dealership to work with. We are just loving our new BMWs. Kathy and Van Coleman More
by Kathy Coleman
Employees Worked With
Trenton Braswell and Steve Knupp, Trenton Braswell
