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BMW of Austin

Austin, TX

4.5
970 Reviews

7011 McNeil Drive

Austin, TX

78729

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Showing 970 reviews

July 27, 2021

Service is first class in an immaculate environment with snacks and coffee. Service is pricey, but you do have a piece of mind that your vehicle is being taken care of. More

by ajaychilds3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Belinger
Jul 28, 2021 -

BMW of Austin responded

Thank you for the feedback! We are happy to know that overall you had a good experience with our Service Department, and we are always here to help at BMW of Austin!

July 26, 2021

Corey Rutherford is hands down one of the best Client Advisors I have ever worked with. Very straight forward and honest, and I really appreciate his knowledge of the car industry (being a fellow car ent More

by KTusman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Rutherford
Jul 27, 2021 -

BMW of Austin responded

Thank you for taking the time to write a positive review! We are happy to hear Corey went above and beyond to assist you with a high level of customer service throughout the process. We truly appreciate your positive feedback, and we are looking forward to taking care of your auto needs again for years to come at BMW of Austin.

July 22, 2021

Good experience, finished up as expected, frequent communication with updates. Hospitality room is comfortable and well stocked with amenities from television to drinks and snacks to internet connecti More

by Anna Oeding
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda DeHart
Jul 23, 2021 -

BMW of Austin responded

Hi Anna, Thank you for your positive review. We are thrilled you had a professional, helpful and welcoming service experience with us here at BMW of Austin. We are looking forward to your next visit with us for any of your future automotive needs.

July 22, 2021

Mike was great to work with and the 2nd BMW we bought with him. We would use him again for a third when my kids are old enough to drive. More

by bws112
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hanaway
Jul 22, 2021 -

BMW of Austin responded

Thank you so much for your review! We are very happy to have you as part of the BMW of Austin family. Thanks again for choosing us!

July 21, 2021

Great service. SCOTT J. LIEDTKE is awesome. Very helpful and knowledgeable, always guides with right solution and make sure my needs are taken care of. More

by sarajit.das
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SCOTT J. LIEDTKE
Jul 22, 2021 -

BMW of Austin responded

Thank you so much for the great review. If there is anything else we can do for you, please do not hesitate to reach out.

July 19, 2021

Great service. Eric is awesome. Very helpful and knowledgeable always has a smile on his face and makes.sure my needs are taken care of. More

by saewing
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric
Jul 19, 2021 -

BMW of Austin responded

The team ta BMW of Austin thanks your for the positive star rating. We are glad your experience was awesome! Safe travels.

July 17, 2021

Excellent service team. Very helpful and clear on what needed to be done. Also, Scott Cuny worked to ensure repairs done in a timely manner More

by rl.shugart53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Cuny
Jul 18, 2021 -

BMW of Austin responded

Thank you so much for sharing your great feedback for our Service Team at BMW of Austin. We invite you back to our Service Department for any other service needs.

July 17, 2021

Tim and other service personnel were professional and welcoming. The work to be done was well explained. I was very comfortable in the waiting area, although it was a little too cold. Waiting area is ext More

by Plan22
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim
Jul 18, 2021 -

BMW of Austin responded

Thank you much for your review! We are delighted to learn about your visit with us here at BMW of Austin!

July 16, 2021

BMW of Austin, a Penske Dealership, is the only shop I will take my BMW M235i. They are professional, their service is by the book, and they treat you like Family. Luis Peinado is the best in the business More

by mitchell.dean.diaz@icloud.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Peinado
Jul 17, 2021 -

BMW of Austin responded

Thank you for taking the time to leave this wonderful review! We're so glad that our staff has consistently provided you with a positive experience! We look forward to seeing you again on your next visit! Safe travels!

July 15, 2021

They are amazing and I would recommend this dealership for purchasing and service. The integrity and customer care that they display is second to none. More

by Jahathawaymediagroup
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Hathaway
Jul 15, 2021 -

BMW of Austin responded

Thank you! We appreciate your feedback! We want all our customers to feel this way when leaving BMW of Austin! Safe travels.

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