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BMW of Bakersfield
Bakersfield, CA
1,007 Reviews
BMW of Bakersfield is Kern County's leading provider of premium products and services for individual mobility. We will be known for our ability to provide a premium experience by going the extra mile to inspire a compassionate, community driven environment for both current and future customers as we continue to develop a culture of customer first.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,007 reviews
May 11, 2025
I recently took in my car for service. The customer service beginning with Roger and up to the service manager Jesse was excellent. Their attention to detail and dedication to customer sat The customer service beginning with Roger and up to the service manager Jesse was excellent. Their attention to detail and dedication to customer satisfaction was on point! More
by msanajera7
Verified Customer
May 11, 2025
My sales person Jose Ayon was knowledgeable, patient and transparent. Excellent service. Moshen and Roshan were also amazing. transparent. Excellent service. Moshen and Roshan were also amazing. More
by COCOJOLLY5
May 10, 2025
I was blown away on how I was treated, unbelievable hospitality, the people I interacted with (Leo Montanna) went above and beyond to to satisfy my expectations, I will recommend them to everyone. hospitality, the people I interacted with (Leo Montanna) went above and beyond to to satisfy my expectations, I will recommend them to everyone. More
by trishandmakenzie
May 09, 2025
Service was excellent. Service was speedy and the loaner car provided was perfect! Thank you BMW of Bakersfield. Service was speedy and the loaner car provided was perfect! Thank you BMW of Bakersfield. More
by JSUBOH
May 09, 2025
Samantha aka Sam was very professional. Customer service was first rate. She went above and beyond to make my experience with the dealer fair. Customer service was first rate. She went above and beyond to make my experience with the dealer fair. More
by WILLIADS57
Employees Worked With
May 09, 2025
The customer service was exceptional throughout my entire visit, making the experience enjoyable. The team has exceeded my expectations. visit, making the experience enjoyable. The team has exceeded my expectations. More
by wanesbarsemian
Employees Worked With
May 06, 2025
Amanda is great! She is very professional, knowledgeable, and pleasant to work with. She makes the experience go smoothly. She is very professional, knowledgeable, and pleasant to work with. She makes the experience go smoothly. More
by lknopf
Employees Worked With
May 06, 2025
Scott is the best service advisor! I have been dealing with him at BMW for years, and I can always count on him to make sure I receive timely service! He keeps me very well informed, I have been dealing with him at BMW for years, and I can always count on him to make sure I receive timely service! He keeps me very well informed, and he is professional and kind and patient. More
by olveracourtreporting
Employees Worked With
May 06, 2025
the advisor was so helpful he kept me iformed all the time that i was there time that i was there More
by jrodriguez90
May 06, 2025
Amanda provided excellent customer service. She was detailed made sure every repair and service was taken care of and communicated with me throughout the process. Service was fast, efficient, She was detailed made sure every repair and service was taken care of and communicated with me throughout the process. Service was fast, efficient, and smooth. More
by ABBYRAYANN
Employees Worked With
