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BMW of Bellevue

Bellevue, WA

Overview
Reviews
Vehicles
4.6
1,171 Reviews
BMW of Bellevue is the best place for new and pre-owned BMW vehicles in the Pacific Northwest. Located near the Spring District in Bellevue, WA, BMW of Bellevue is just a short drive away from Seattle, Kirkland, or Redmond. Our expansive new inventory features all of the latest new BMW cars and SAVs, including electric models like the i3 and i8 Coupe. Check us out online, or visit our Bellevue showroom in person and experience a new BMW for yourself!
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11959 Northup Way

Bellevue, WA

98005

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Showing 1,171 reviews

September 22, 2023

Marcus, a Very friendly and professional representative who took care of my vmw 330I service appointment More

by amanda Li
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus
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Sep 25, 2023 -

BMW of Bellevue responded

Hi Amanda, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 22, 2023

Fast and friendly service. Provides clear explanations of the world that is to be done and has been done. Very handy usage of Lyft to provide a lift to work during service. More

by rodtoll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janell
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Sep 25, 2023 -

BMW of Bellevue responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 22, 2023

BMW has horrible communication, they will not stand by their contracts and come back to you wanting to change your contract after multiple weeks, they try to scam you in anyway possible that they can. I a More

by Ramon V
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Courtney Quinn
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Sep 24, 2023 -

BMW of Bellevue responded

Hi Ramon, we regret your experience with us here but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (425) 243-5201 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

Sep 25, 2023 -

Ramon V responded

Hi, I am unsure as to why I have to be the one reaching out to get this issue resolved when it should be the other way around. I have tried to contact you guys multiple times and the GM as well and I am unable to get a hold of anyone. I can expect a phone call from someone at the dealership to get this issue resolved.

September 21, 2023

This dealership base great customer service and They are very helpful when needed. I recommend coming by if you own a BMW More

by cristianolvera04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor Angel
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Sep 24, 2023 -

BMW of Bellevue responded

Hi, thank you for taking the time to share your feedback with us. We appreciate your recommendation of BMW of Bellevue and we hope to be of service again in the future.

September 20, 2023

Christopher took great care of my car during recent service. Email service was helpful to have More

by Abcd
Recommend Dealer
Yes
Employees Worked With
Christopher
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Sep 24, 2023 -

BMW of Bellevue responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

September 15, 2023

Just like my previous routine service, Michelle was professional, kind, pleasant, efficient, & honest. Because I always wait there (I live 90min away), Michelle ensures I don't have to wait an unreason More

by n.d.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle
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Sep 18, 2023 -

BMW of Bellevue responded

Hello, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

September 15, 2023

It was a pleasant experience. The staff was great specially Brian and Said. Very accommodating and responsive. More

by OD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian
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Sep 18, 2023 -

BMW of Bellevue responded

Hello, We appreciate you taking the time to leave us a response, We always strive to provide personable and excellent customer service. Thank you again for the review!

September 15, 2023

I took my car for service and some problems, Saf did a great job! I give 5 star to him for well communication, great customer service and being friendly. Thank you! More

by Anoush
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saf
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Sep 18, 2023 -

BMW of Bellevue responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 14, 2023

Smooth transaction. From order date to delivery, Frank did all he could to make this purchase one of the easiest. He explained the car to me in full detail making sure I More

by timparkk1015
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank chung
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Sep 17, 2023 -

BMW of Bellevue responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 13, 2023

Excellent service, would use them again. Aaron did a great job on notifying me on prices and pick up. More

by akaem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
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Sep 13, 2023 -

akaem responded

Great service

Sep 13, 2023 -

akaem responded

Great service

Sep 13, 2023 -

akaem responded

Great services

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