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BMW of Bellevue

Bellevue, WA

Overview
Reviews
Vehicles
4.6
1,100 Reviews
Call Dealership (888) 551-2295
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13613617 NE 20th St

Bellevue, WA

98005

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Showing 1,101 reviews

July 06, 2023

Matt, my service advisor is great. He has been helpful in working with what really needs to be do,me, and then what can wait. I’m not giving a five only because it takes a while to get More

by arwgilmore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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Jul 11, 2023 -

BMW of Bellevue responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Bellevue. Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
July 05, 2023

Chelsea was personable and a pleasure to work with! Overheard a conversation I was having on the phone and offered to set me up with a ride to meet a client of mine. Really appreciated that small touch More

by Btwotimes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Loeffler
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Jul 07, 2023 -

BMW of Bellevue responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
July 05, 2023

Friendly and professional team. Jenna was really helpful and let me test drive a couple different cars, which allowed me to choose my next car at my own pace. This is my second car More

by jamie
Recommend Dealer
Yes
Employees Worked With
Jenna Ly
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Jul 06, 2023 -

BMW of Bellevue responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
July 03, 2023

Flexible schedule. Car was done on time. Happy with the service overall. Thank you! Great work More

by preetinorris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Loeffler
Report | Print
Jul 06, 2023 -

BMW of Bellevue responded

Hi, we appreciate your positive review about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Helpful
July 03, 2023

My service advisor Angel Pinedo made a recall repair a great experience. I will consider this when I buy my next BMW. More

by Paul Mackay Jr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Pinedo
Report | Print
Jul 06, 2023 -

BMW of Bellevue responded

Hi Paul, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
July 03, 2023

Friendly, fast, ready on time - courtesy ride home. Like all dealers - service cost was pricey but I know the work is quality and done right! More

by X5 owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Very nice - forgot his name
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Helpful
July 02, 2023

Jennie Mao is the reason I use Bellevue BMW again. She is an outstanding service advisor More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennie Mao
Report | Print
Jul 05, 2023 -

BMW of Bellevue responded

Hello David, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Helpful
July 01, 2023

Professional and friendly team. For a BMW Pre-Certified vehicle and first time ownership, it would have been appreciated to have a walk through of the vehicle’s operations at time o More

by Mary Anne Jorgenson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew V. and Keino P.
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Jul 05, 2023 -

BMW of Bellevue responded

Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
June 30, 2023

Service writer Christopher is the best! Very communicative and thorough! I intentionally seek him out for my work! More

by SWSDuvall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Toome
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Jul 04, 2023 -

BMW of Bellevue responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
June 30, 2023

It was first service at BMW of Bellevue. as it was a new car there were no issues identified. More

by Planefan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
employee
Report | Print
Jul 04, 2023 -

BMW of Bellevue responded

Hi, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
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