BMW of Bridgewater

Purchased a used car I have many many many things to say about this place but I want to be short and just say stay away from this place and the xxxxxxxx that they use to c I have many many many things to say about this place but I want to be short and just say stay away from this place and the xxxxxxxx that they use to convince you to buy a good car that is totally the opposite..I m having a nightmare with the car I purchased from day one and they refuse to help me out.........horrible experience. More

Impeccable service At first I was skeptical about getting in to another 3 series lease, being that Paul Miller BMW and their shady sales tactics left a sour taste in my At first I was skeptical about getting in to another 3 series lease, being that Paul Miller BMW and their shady sales tactics left a sour taste in my mouth in regards to my first lease; however, Justin O'Conner structured together such a deal that I couldn't resist saying no to. He was patient, cordial. and most importantly, spoke with sheer honesty (unlike our friends at Paul Miller). I recommend this BMW dealership to anyone who is in the market for a new or pre-owned BMW. More

EAsy purchase Sales person Mike Watson was great. Very pleasant. Easy interaction. No pressure. Coming to finalize purchase terms, including my trade in, was als Sales person Mike Watson was great. Very pleasant. Easy interaction. No pressure. Coming to finalize purchase terms, including my trade in, was also very easy and comfortable. I rate Mike very highly and would purchase again from him. The overall rating of our experience was downgraded by what happened next. The person who actually closed the deal on the day of pick up - Ozzy - was not good and was the one negative aspect of the experience. Ozzy was very efficient in having us sign papers but to the extent that he was robotic and rude. He would not break his signing rhythm to even engage us when we were trying to ask questions. There was no feeling of being a customer spending a lot of money to purchase a vehicle. At the end of the signing he then tried to sell us various insurance and warranty products, There was no way we would buy anything from him on that day and we would not deal with him again. More

Professional Experience Great experience with David and AJ and Ozzy too! The team is great to work, courteous, and made the entire experience a pleasant one. I would recommen Great experience with David and AJ and Ozzy too! The team is great to work, courteous, and made the entire experience a pleasant one. I would recommend this dealership to those interested in a hassle free experience! More

Rude and Unprofessional If this review is not clear it is directed towards Dave Wagoner, the manager at Bridgwater. I met this man today on September 17, 2016. Dealt with If this review is not clear it is directed towards Dave Wagoner, the manager at Bridgwater. I met this man today on September 17, 2016. Dealt with two of his very courteous client advisors and was given admittedly a great deal. I tell the client advisor on Thursday via email that I would be coming in on Saturday with my wife. The car I want is in stock but they could not get it for me to see in person from their Lebanon, NJ lot so I am asked to negotiate without seeing the car. I also agreed to take delivery on Monday, even though I traveled 1.5 hours to get the car today. I say fine since the deal was all but done on Thursday and I would make time on Monday to get the car. I am then told by Dave that they could not honor the part of the deal that had BMW paying off my last two lease payments. I explain that the client advisor I was dealing with online (who was not working this day because he was on vacation) said the two remaining payments would be taken care of. Dave raised his voice, reminded me I was already getting a good enough deal and said "we are done here" and walked away from me and my wife. I did not even try to renegotiate the deal I simply wanted what I was told on Thursday. I have all the emails and am going to FS about Dave's behavior. His coworker Mike Shamy also told me that he hoped I walked out since I was getting too good of a deal. I am bewildered at the way my wife and I were treated. More

Professional, courteous, Puntally, Easy, Friendly experience I was very pleased with the overall experience at BMW of Bridgewater. The entire staff was pleasant, Professional, Honest and easy to work with. This I was very pleased with the overall experience at BMW of Bridgewater. The entire staff was pleasant, Professional, Honest and easy to work with. This is no average car dealership because it was so easy to get a great deal and drive away in my new BMW. I would highly recommend this dealership to anyone. It was my first time there but definitely not my last time. More

Best Car Buying Experience Ever! Mike Watson is the truth when it comes to car sales/customer service. Mike went above and beyond my expectations, getting me into an M3!! Mike Watson is the truth when it comes to car sales/customer service. Mike went above and beyond my expectations, getting me into an M3!! More

New X5 Lease Justin made my new X5 lease purchase effortless. He was upfront, honest and easy to deal with which made the whole process very easy. I would return f Justin made my new X5 lease purchase effortless. He was upfront, honest and easy to deal with which made the whole process very easy. I would return for another lease when this lease expires. More

Wonderful experience I dealt with Carmine Forgione who was extremely personable from the start. He was completely forthcoming from the beginning which has not always been I dealt with Carmine Forgione who was extremely personable from the start. He was completely forthcoming from the beginning which has not always been my experience with dealerships in the past. He worked hard to find me the car and price I was looking for and I will recommend him to any of my friends. Very pleased overall. More

Over a decade of service Mike Schamy is simply the best- this is my third car bought through Mike, and Carmine made the process honest and fun. A real pleasure. Mike Schamy is simply the best- this is my third car bought through Mike, and Carmine made the process honest and fun. A real pleasure. More