BMW of Bridgewater

Rob Hoffman Rob is friendly, helpful and attentive to you requests. He showed me several cars before showing me the car that had all the features I was looking fo Rob is friendly, helpful and attentive to you requests. He showed me several cars before showing me the car that had all the features I was looking for. More

Abysmal service - DO NOT RECOMMEND Where shall I begin? This is my first time purchasing a luxury vehicle and I thought the experience would be better than at a regular dealership. We Where shall I begin? This is my first time purchasing a luxury vehicle and I thought the experience would be better than at a regular dealership. Well, these guys are just as slimy as the rest of them. When they are selling you the car, they are very accommodating and promise anything. It's when you return for service that you see how awful they are. One example of many, is that they told me my rim was bent and that I needed a new rim, because I took it in for vibration. Well, I then took it elsewhere to get all new tires and that place told me the rim was perfectly fine; they even showed it to me. All the car needed was balancing. Once that was done, it was great. Like a typical car dealer/scammer, they keep telling you you need something when in fact, you probably do not. I also had a recurring issue that arose after a routine maintenance and they were not helpful. The service manager told me it was not his problem because he didn't make the car. I was supposed to live with the problem because it was at an acceptable level and they could not do anything further. (That issue was not there when I purchase the car a year earlier). I took it to another dealer and it was resolved. So not only are they bad at customer service, they are incompetent as well. After my warranty ends, I will not be going back. I will certainly never purchase another vehicle from this dealer either. More

BMW to the rescue On the Friday before Mother's Day, I needed to drive out of state to visit family and my vehicle decided to throw a tantrum. Even though the service c On the Friday before Mother's Day, I needed to drive out of state to visit family and my vehicle decided to throw a tantrum. Even though the service calendar was already full, BMW of Bridgewater were able to accommodate me with a service appointment as well as a loaner vehicle on short notice, rescuing my weekend plans. Their service department kept me informed regarding the repairs every step of the way and were courteous and professional as always. I often recommend them to other BMW owners, as their service is always outstanding! More

Happy! I came away from the dealership with a smile on my face.....My car is beautiful and everyone I did business with couldn't have been more gracious. No I came away from the dealership with a smile on my face.....My car is beautiful and everyone I did business with couldn't have been more gracious. No high pressure sales, because they have faith in their vehicles and it shows. They took the time to speak with me about what kind of car would best suit my needs and I appreciated that. Having previously had an unpleasant experience at an Infiniti dealer, I so much enjoyed the opposite experience at Bridgewater BMW. My only question is...Where is Rob Hoffman's picture? More

Best Experience My first BMW experience and it wont be my last. The entire process was so smooth, from the moment I came in looking, to when i walked out with the ca My first BMW experience and it wont be my last. The entire process was so smooth, from the moment I came in looking, to when i walked out with the car. The entire trade in process with fair, honest, and completely upfront. The follow through over the weekend in making sure i was happy and had no questions was impressive as well. I highly recommend BMW of Bridgewater More

This was an exccellent buying experience! All of the individuals I dealt with were extremely professional and responsive. The buying experience was very positive and the delivery experience ( All of the individuals I dealt with were extremely professional and responsive. The buying experience was very positive and the delivery experience (description of the vehicle at pick-up) was also very positive. More

Excellent car buying experience This is my forth car but this is the first time I walked out of the dealership with a car on my very first visit. The entire process did not took mor This is my forth car but this is the first time I walked out of the dealership with a car on my very first visit. The entire process did not took more than 3 hours. Thanks to Bill Chludzinki for his excellent customer service. A good sales person I ever met in the car business. Thanks to Matin and Dionne, and all the other staff for all the support provided during my visit. Unlike so many other dealers, they don't push their product or services on the customer. I would strongly recommend this dealership. More

Very good They give me good deals and very helpful customer service. People here are very nice and professional. Highly recommended for any potential purchaser They give me good deals and very helpful customer service. People here are very nice and professional. Highly recommended for any potential purchaser interested in BMW! More

The ultimate buying experience BMW of Bridgewater did everything they could to get me into the car I wanted. I'm so glad they did because I love the car I bought from them, the firs BMW of Bridgewater did everything they could to get me into the car I wanted. I'm so glad they did because I love the car I bought from them, the first of many. More

Service I bought my car at other dealership. However since 2012 I started coming to BMW bridgewater for my car service- there was no going back..... My rec I bought my car at other dealership. However since 2012 I started coming to BMW bridgewater for my car service- there was no going back..... My recent service was as latest as today morning 5/8/2015..... Always have worked with Chad Renninger and Carmine... Amazing honesty, integrity, and best possible outcomes... If you have people like them working in your dealership.. You can never go wrong Thank you again- More