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BMW of Bridgewater
Bridgewater, NJ
2,452 Reviews
BMW of Bridgewater is a leading BMW dealer in New Jersey with over 40 years of experience servicing BMW customers in Somerset and Hunterdon counties.
On behalf of our entire staff, we would like to welcome you and thank you for visiting our website. We offer superior sales, service and parts for our valued customers. We are committed to serving our friends and customers and look forward to hearing from you.
BMW of Bridgewater is proud to serve our area with quality BMW vehicles. With the latest models like the BMW 3 Series, 4 series, 5 Series, 6 Series, and the all new X5. We carry vehicles to fit everyone’s needs. Come over and visit us at 655 Route 202/206 in Bridgewater, NJ and test drive a new or pre-owned BMW. Our customers leave our dealership 100% satisfied with our exceptional customer service and our friendly staff. We have been providing BMWs to happy customers in Somerset and Hunterdon County and surrounding areas for years.
We carry a variety of BMW Certified Pre-Owned vehicles for you to choose from, all of which have gone through our detailed quality inspection before being offered in our inventory. We offer financing services so you can get into the new or pre-owned vehicle you want without a problem. Whether you are in the market to purchase a new BMW, a used/Certified Pre-owned vehicle, or if you need financing options, we’ll help you find a car loan that works for you! Even if you have sub-standard credit or are a first time car buyer, you can trust that BMW of Bridgewater will get you into the automobile of your choice. We invite you to browse our pre-owned car lot in Bridgewater anytime!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,452 reviews
February 28, 2014
I worked with Dave Wagoner at BMW of Bridgewater. Dave is not only very nice and helpful, he made our experience very smooth from start to finish! We are now the proud owners of a new 335xi and look forward not only very nice and helpful, he made our experience very smooth from start to finish! We are now the proud owners of a new 335xi and look forward to continued work with this dealership. I would highly recommend Dave and this dealership to anyone looking to purchase a BMW. More
by jschurmann1
Employees Worked With
Dave Wagoner
February 28, 2014
Fast reliable helpful Great service, very friendly and kind felt in the right place to get what I needed done, will be back again for sure kind felt in the right place to get what I needed done, will be back again for sure More
by Itzeazy21
Employees Worked With
Chad Renninger, Carmine Forgione
February 27, 2014
My husband and I were extremely pleased with our experience buying a car at BMW of Bridgewater and working with our Client Advisor, Mike Watson. --- There was a large inventory of cars to choose fr experience buying a car at BMW of Bridgewater and working with our Client Advisor, Mike Watson. --- There was a large inventory of cars to choose from at this dealership, and Mike was very knowledgeable, giving us both a thorough overview at our first visit, and then following-up by helping us sort out the details and decisions to be made in getting the "package" that we were most interested in. He also worked with us about getting the best possible price for our new car and for our trade-in. --- Mike was readily available for both phone calls and in-person meetings. He is not only very experienced at guiding customers through the process of choosing a car to buy, but he is also a lot of fun to work with! --- I highly recommend Mike Watson as a Client Advisor. --- And I would also give "high marks" to the overall Customer Service at the Bridgewater dealership, which is very well-managed with a highly competent staff. More
by dm14
Employees Worked With
Mike Watson
February 27, 2014
The end of the story is that I decided not to purchase a Certified Pre-Owned BMW after negotiating a tentative deal with Dave Wagoner, which included requesting two days to consider whether I wanted to ulti Certified Pre-Owned BMW after negotiating a tentative deal with Dave Wagoner, which included requesting two days to consider whether I wanted to ultimately purchase the vehicle in question. I provided a refundable $1,000 deposit at that time and after the two-day window (it was actually about 30 hours), I requested a refund of my deposit. I had simply changed my mind - the car in question, after further consideration, did not meet my needs. What was shocking - shocking - was the manner in which Dave Wagoner handled my request to no longer hold the car and refund my deposit. Instead of approaching me as a "ripe" customer ready to purchase a car, he became instantly rude and unhelpful. He simply refused to refund my deposit and pointed, instead, to some arbitrary policy of the dealer that prevented a refund telephonically. As it turns out, the only mechanism with which I was able to get my money back was to dispute the charge with my credit card. After repeated phone calls and emails to both Dave Wagoner and Tom Forget, my money was never refunded. As of the writing of this review, it took over THREE WEEKS to process a refund and again, only because I disputed the charge with my credit card. I am equally surprised that Dave has received such glowing reviews on this site. Further still, I'm surprised that the management team at Bridgewater BMW is as equally indignant as Dave is at responding to a prospective customer. I've left no less than three messages & several emails in the span of the week to try and resolve this issue - an issue that should've never been in the first place. You guessed it - not one person called me back (Dave & Tom, that's you). The end of the story is I bought a Certified Pre-Owned BMW from another dealer - one that made me feel comfortable and was interested in placing me in a vehicle that I was ultimately happy with. Ironically, Dave had this sale in his hands - a slam dunk - and only because of how he handled my engagement did he and Bridgewater BMW lose my business. Rarely, if ever, have I taken the time to provide public feedback about a bad experience, but this simply could not go unmentioned. Prospective customers should be aware of the caliber of certain individuals at Bridgewater BMW. Dave Wagoner. Bridgewater BMW. Shame on you. It's shocking that there are people like you with such an utter lack of civility in a service industry that it begs the question how far up this actually goes. Caveat emptor!! More
by caveatemptor212
Employees Worked With
Dave Wagoner
February 27, 2014
i have my car serviced in bmw of bridgewater many times,,chad are the best, very responsible ! and experienced! always give you good advice that helps a lot. carmine also nice, always with smile on h times,,chad are the best, very responsible ! and experienced! always give you good advice that helps a lot. carmine also nice, always with smile on he's face when talking to customer .good job!! More
by johnzhang52035
Employees Worked With
Chad Renninger, Carmine Forgione
February 26, 2014
It was indeed a pleasure working with BMW of Bridgewater on the purchase of my new X-5 50. Our interaction with Mike Watson, our Client Advisor, was truly exceptional. He was very knowledgeable and extrem on the purchase of my new X-5 50. Our interaction with Mike Watson, our Client Advisor, was truly exceptional. He was very knowledgeable and extremely useful in helping us build/design our new vehicle. He was easy to reach and prompt to respond to any request. We spend quite a bit of time outside of the Bridgewater area and could have placed an order with several dealerships, but chose to purchase our vehicle from BMW of Bridgewater in large part due to our interaction with Mike. I highly recommend Mike Watson and BMW of Bridgewater. More
by tibbits
Employees Worked With
Mike Watson
February 25, 2014
Employee was very friendly, helped with my first service experience, and helped me understand how to save myself time and money. Very helpful and would like to be helped by him again. experience, and helped me understand how to save myself time and money. Very helpful and would like to be helped by him again. More
by tah137
February 25, 2014
Scott was fantastic! I had such a great experience. As soon as I walked in, friendly staff came over and made sure to answer any questions that I had. I worked with Scott and the manager Michael to purcha soon as I walked in, friendly staff came over and made sure to answer any questions that I had. I worked with Scott and the manager Michael to purchase the X3. They stayed within my budget and made sure I got what I wanted. I would definitely recommend them. My car is amazing. They had me come back to give me a personalized tutorial of the car so that I could know the ins and outs of the vehicle without having to scour the manual. They followed up with me on many occasions to make sure that I was happy with my purchase. I am recommending them to my family members as well. More
by CJ111
Employees Worked With
Scott Vickers, Mike Shamy
February 24, 2014
My visit to this dealership was very pleasant and hassle free. I'm very pleased at how friendly everyone was when it came to servicing my car. Everyone was well mannered especially Faith who got me out the free. I'm very pleased at how friendly everyone was when it came to servicing my car. Everyone was well mannered especially Faith who got me out the door quickly with my loaner. I'd definitely recommend my friends and family here when they need their cars serviced. More
by PF_Engs
Employees Worked With
Faith Quickel, Carmine Forgione
February 24, 2014
Debra Shafer is an outstanding Service Adviser. She is very knowledgeable and continues to keep me informed on the status of my vehicles. Very pleased that she is the assigned adviser to me. very knowledgeable and continues to keep me informed on the status of my vehicles. Very pleased that she is the assigned adviser to me. More
by amato8911
Employees Worked With
Debra Shafer
