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BMW of Bridgewater - Service Center

Bridgewater, NJ

4.9
287 Reviews
Call Service Center (908) 287-1800

287 Reviews of BMW of Bridgewater - Service Center

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November 24, 2022

Service dept is awesome! They were able to help me with some warranty work.Phenomenal work! More

by Nico
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell
Report | Print
Nov 28, 2022 -

BMW of Bridgewater responded

We are happy we could help, Nico! Thank you for choosing BMW of Bridgewater and for sharing your feedback. Drive safely until we see you again!

November 22, 2022

The folks who first welcome me are very professional and respectful I truly commend the highest rating in industry. More

by Augiei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Defonseka
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 23, 2022 -

BMW of Bridgewater responded

We are grateful for this kind review. Our team strives to provide only the best service to our clients, so it is great to hear that you had a 5-star experience with us here at BMW of Bridgewater.

October 31, 2022

My experience at Bridgewater BMW is always good. The staff is courteous professional friendly and helpful. I will definitely return. More

by naeemasmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Trimarco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Defonseka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 31, 2022 -

BMW of Bridgewater responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the BMW of Bridgewater team. Drive safely, and we hope to see you back again down the road!

September 30, 2022

Came into the dealership with the intention of letting them know about a body trim issue. They were very thorough and let me know there were some maintenance issues, under warranty, to take care of. The More

by BMW M4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Defonseka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2022 -

BMW of Bridgewater responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the BMW of Bridgewater team. Drive safely, and we hope to see you back again down the road!

September 26, 2022

Darell and the whole staff went above and beyond to take car of me. Outstanding service More

by Robert Larsen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Trimarco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Apgar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Rokosny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Defonseka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Gawel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 27, 2022 -

BMW of Bridgewater responded

Robert, thanks so much for the five-star review for BMW of Bridgewater! We are thrilled that Darell and our whole team left a great impression and took excellent care of your vehicle. See you down the road!

August 31, 2022

We had an excellent scheduled car service experience at BMW of Bridgewater. Service was performed effiiciently, accurately and car was ready earlier, than expected. Service Advisor Andrew Kleczynski was p More

by ozr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Trimarco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Kleczynski
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Sep 01, 2022 -

BMW of Bridgewater responded

It was our pleasure to assist you during your recent service visit! Thank you for choosing BMW of Bridgewater and for sharing your kind words about Andrew. Drive safely until we see you again!

August 24, 2022

BMW of Bridgewater has the best service department and the employees are wonderful. Jose was great, thank you More

by lbeans31563
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Trimarco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Apgar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Defonseka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Fernandez
Report | Print
Aug 24, 2022 -

BMW of Bridgewater responded

We're glad you have the utmost confidence in Jose and the BMW of Bridgewater service team! Thank you for your kind words and five-star review - we'll be here if you need us down the road. Be well!

August 19, 2022

The staff was friendly and very helpful - maintenance was also completed much sooner than expected. More

by SteveK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell
Report | Print
Aug 20, 2022 -

BMW of Bridgewater responded

Steve, we're so glad our team welcomed you with courteous and timely assistance that shaped a positive experience! Thanks for choosing BMW of Bridgewater!

August 15, 2022

Great service department and support staff. Andrew is knowledgeable and works with you to provide exactly what you need More

by BJD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Trimarco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew
Report | Print
Aug 16, 2022 -

BMW of Bridgewater responded

We're over the moon Andrew and the rest of the team have offered professional and accommodating assistance! Drive safely, and thanks for choosing BMW of Bridgewater!

August 12, 2022

Professional, service as expected no surprises. Waiting room comfortable and clean. Car wash always a nice way to end the visit. More

by Rmc113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
Report | Print
Aug 12, 2022 -

BMW of Bridgewater responded

Thanks for supporting BMW of Bridgewater with your review! We're glad we could provide the quality service you expected and accommodate you with a car wash. Many safe and happy miles!

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