BMW of Brooklyn

Great Costumer service Life quality bmw has a phenomenal manager named Nick Giordano. I experienced some problems with my vehicle and Mr. Giordano took the liberty of helpin Life quality bmw has a phenomenal manager named Nick Giordano. I experienced some problems with my vehicle and Mr. Giordano took the liberty of helping me out. He went above and beyond to occomadate me while my car was being repaired at the dealership. He provided me with a loaner car and kept in touch with me through every step until my car was ready to be picked up. He even detailed my car for the trouble is had gone through. Life quality bmw is a fantastic dealership with a wonderful manager running the facility. More

Ruined My Plans! Now I Can't Lease Any BMW! Absolute HORRIBLE experience with this dealership. I factory ordered a 428i gran coupe two months before I needed it, the car was delivered, and now t Absolute HORRIBLE experience with this dealership. I factory ordered a 428i gran coupe two months before I needed it, the car was delivered, and now the dealership does not want to do the deal. The salesman Chris Bridges rushed my application and did not let me know that I was only approved for a percentage of financing until I found out from a different dealership. By updating the application with the correct information I am sure I will be 100% approved but the sales manger Paul Toner did not help the situation in any way possible and ducked my phonecalls. I cannot lease this car from any other dealership without putting a $20,000 down payment unless Life Quality updates my information to the BMW Financial Service. Now I am left without the car I've been obsessed with a week before before my new job starts in a different state. This place does not conduct business well at all. This dealership is the exact opposite of "Life Quality"! More

My experience was Awesome,friendly staff and professional Luis was very friendly, welcoming and professional. I went in for routine maintenance and my car was still under warranty, Luis was awesome and had my Luis was very friendly, welcoming and professional. I went in for routine maintenance and my car was still under warranty, Luis was awesome and had my maintenance done within a reasonably amount of time as he promised. More

Experienced, friendly staff-leasing made easy Was very pleased with Life Quality and especially my sales associate, Annamarie Palumbo. She knew her product backwards and forwards and gave me a tru Was very pleased with Life Quality and especially my sales associate, Annamarie Palumbo. She knew her product backwards and forwards and gave me a truly great deal on a 528i x-drive BMW. Everyone in the showroom was very friendly and made me feel at home. Mo (don't know his last name) did NOT give me a high pressured sales pitch to purchase extras at the end of the deal. He presented them fairly and let me decide. I could not have found the entire leasing experience easier and enjoyable and I would definitely return to Life Quality and my sales associate for my next lease. I recommend them highly. More

Returning my lease and picking up my new BMWx1 This is my second time leasing with Life Quality BMW. Alex Gilkis has worked with me and he is excellent. I am completely satisfied with my buying ex This is my second time leasing with Life Quality BMW. Alex Gilkis has worked with me and he is excellent. I am completely satisfied with my buying experience with Alex Gilkis. He did everything he could to make sure I was not only happy with the leasing of my new X1 but that it was exactly what I wanted and in my budget. Alex Gilkis was not interested in only making a sale, but he wanted to make sure that I was getting a car that I could afford and that would best suit my needs. Never at any point did I feel pressured to buy. In fact it was quite the opposite. He was very patient with me, kind, and compassionate, and accommodating. I told Alex that I was on a time limit to when I had to pick up my car, and he set it up so that I was in and out of the Financial office in a very timely manner. Alex Gilkis, also took the time to show me every aspect of my new car and was very patient with me when I could not get the "foot thing" to open the trunk. Alex did not mind showing me many times how to do it and allowed me to practice. I would recommend Alex Gilkis to anyone I know wanting to buy a car and I will definitely buy from him again when looking to make another purchase. Alex Gilkis is truly a blessing and a sales person of good moral character. More

Excellent overall experience From start to finish I called up for a appointment at 7:30Am They let me bring my car in that day I dropped it @BMW and was driven home It was ready the next day E I called up for a appointment at 7:30Am They let me bring my car in that day I dropped it @BMW and was driven home It was ready the next day Excellent overall service More

Beware of Life Quality Service Center BMW of Brooklyn One tire keep losing air and I complained about it many times. I expected to have it fix or replaced because I have my tires & rims insurance. I serv One tire keep losing air and I complained about it many times. I expected to have it fix or replaced because I have my tires & rims insurance. I serviced with Life Quality Service Center BMW of Brooklyn 4 times for the issue. Found nothing and returned the car for me, Susan Jogie the service advisor told me to go else where like a tire shop to double check the tire if I don't trust them?! I decided to switch service center to Manhattan BMW. The experience is totally day and night. Manhattan BMW service center found a tiny hole in the thread of the tire. Replaced the tire, no question ask. Quick turnaround. Beware of Life Quality Service Center BMW of Brooklyn! More

Life Quality service dept advisers are the best. I have been coming to Life Quality since 2011 and the staff I always deal with is Coral and for the 3years Melissa Singh, I don't know Coral's full n I have been coming to Life Quality since 2011 and the staff I always deal with is Coral and for the 3years Melissa Singh, I don't know Coral's full name I believe she is in charge of customer service desk And the best as far as I am concern I hope they stay with company, at present I have 2 BMW's I leased from Life Quality great dealership, Thanks for the great service you have provided my Family. Regards John Martino More

Great customer service They get 5 stars cause the service and the people are great. Had my bmw 750i serviced and they did a excellent job. I would recommend bringing your bm They get 5 stars cause the service and the people are great. Had my bmw 750i serviced and they did a excellent job. I would recommend bringing your bmw there for service. More

The Worst Dealership Life Quality BMW is a terrible dealership! The Manager Nick Giordano is not a friendly man, he's very obnoxious and doesn't care for his costumers. Life Quality BMW is a terrible dealership! The Manager Nick Giordano is not a friendly man, he's very obnoxious and doesn't care for his costumers. I will never use that dealership again! They should be shut down and BMW should be embarrassed to have this "manager" work for them! More