BMW of Brooklyn

Excellent Service This is the 2nd time bringing in my car for service and as always great customer service provided by Luis Vera! Thank you so much! This is the 2nd time bringing in my car for service and as always great customer service provided by Luis Vera! Thank you so much! More

Great experience I brought my car here for service for the first time and i had a great experince thanks to luis the service advisor was right on point, i was there in I brought my car here for service for the first time and i had a great experince thanks to luis the service advisor was right on point, i was there in and out he kept my car and i came back a few hours later the car was clean and ready to go...... More

Scheduled maintance Went in at the specified time registered at the desk for a loner car spoke with the service advisor to arrange service. Then back to the loaner desk a Went in at the specified time registered at the desk for a loner car spoke with the service advisor to arrange service. Then back to the loaner desk and the car was there in several minutes. Much better experience then in the past More

Great BMW Service Took in my BMW for a punctured tire. My service advisor, Karim Richards, provided me with a very pleasant experience to a otherwise unpleasant situat Took in my BMW for a punctured tire. My service advisor, Karim Richards, provided me with a very pleasant experience to a otherwise unpleasant situation. Mr. Richards was professional and courteous. As a new replacement tire had to be ordered, he keep me informed and followed up with timely telephone updates on the status at hand. I am very pleased with the level of service that he has given me and would recommend Karim & BMW Life Quality for service without any hesitation. More

Excellent I leased my BMW, the first time I have ever leased a car, because I wanted to make sure that I was completely satisfied with the car, the dealership a I leased my BMW, the first time I have ever leased a car, because I wanted to make sure that I was completely satisfied with the car, the dealership and the services provided. I must say that I am very pleased with the car and the dealership but most of all with the Service Area Support, especially for the support, timeliness and quality of service that I have been provided each time, for whatever reason, by my Service Advisor, Neill Garoogian. More

too early for service my 7mths old 2015 335 threw a fit - called in monday morning, was able to lock in a time to drop it off AND a loaner..Maria was awesome. Chris the SA my 7mths old 2015 335 threw a fit - called in monday morning, was able to lock in a time to drop it off AND a loaner..Maria was awesome. Chris the SA was also very responsive to your questions and getting back to me on the results/findings. sure enough, car was out the next day. More

bmw service Melissa always takes the time to help with my suv. Keeps me updated on all repairs and lets me know the status of the vehicle before pick up. Very p Melissa always takes the time to help with my suv. Keeps me updated on all repairs and lets me know the status of the vehicle before pick up. Very personable would highly recommend. More

very satisfied with life quality BMW of Bkyn an Anthony He always does his best. He has a very nice personality. I traded my car for a new one and he got me it for a good price. I'm very happy with my new B He always does his best. He has a very nice personality. I traded my car for a new one and he got me it for a good price. I'm very happy with my new BMW X5 2016 More

very bad customer service The customer service there is horrible, they don't negotiate any prices or work with the customer, they didn't even ask for a name or a number , the The customer service there is horrible, they don't negotiate any prices or work with the customer, they didn't even ask for a name or a number , the sales reps are out to take your money!! ? More