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BMW of Buena Park

Buena Park, CA

4.6
888 Reviews

6700 Auto Center Drive

Buena Park, CA

90621

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Showing 888 reviews

July 02, 2023

Great customer service by Ian and the whole team . Very. Attentive and very welcoming staffs , they even washed my car !!! Thank you , much appreciated More

by aimeegharagozlou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian
Jul 05, 2023 -

BMW of Buena Park responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 01, 2023

I like the service in general from the advisers to the suggestions presented on the videos showing the status of the car and recommendations. Thank you More

by Jesuse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scot book
Jul 05, 2023 -

BMW of Buena Park responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 29, 2023

Had my car service,they did fix the issue and the service advisor informed & explained well what happened to the car. Good job,thank you Graciano Perez. More

by Joan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Graciano Perez
Jul 03, 2023 -

BMW of Buena Park responded

Hi Joan, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Buena Park! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 29, 2023

Great customer service! They were very helpful and provided the best customer service possible for servicing my car at 50000 miles. More

by Larry.Rhodes
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bjorn and Brittany
Jul 03, 2023 -

BMW of Buena Park responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Buena Park. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 29, 2023

The abvisor is friendly and the service is excellent. Good communication too. Job well done. Thanks 👍 More

by Joseph
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Andrew
Jul 03, 2023 -

BMW of Buena Park responded

Hi Joseph, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Buena Park! Don't hesitate to call us if you ever need anything. Be safe on the road!

Jul 03, 2023 -

Joseph responded

You welcome 🙏

June 29, 2023

Bjern Larson, the service consultant for BMW of Buena Park made my first experience a positive one! Mr. Larson was professional and extremely helpful. He cared regarding providing me quality service that More

by catgab222
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bjern Larson
Jul 03, 2023 -

BMW of Buena Park responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

June 28, 2023

Our sales representative, Samantha Hernandez is the best! Her demeanor was beyond our expectations and she went to bat for us in helping to put us in our very first BMW!! More

by lisalisa143
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Samantha Hernandez, Yahia Zabdie
Jun 28, 2023 -

lisalisa143 responded

Samantha Hernandez gets the highest rating possible from us!! She has a great demeanor and was very attentive throughout the process!! She is truly a gem!

Jul 03, 2023 -

BMW of Buena Park responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 28, 2023

Danny Lee and Aimee Orana provided a great service. My wife and I definitely will come again to deal with your dealer when our two cars lease ended. More

by David Ooi
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Aimee Orona and Danny Lee
Jul 03, 2023 -

BMW of Buena Park responded

Hello David, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 26, 2023

Customer service with curtesy and respectable manners work done with in time frame. Provide cutesy pick and drop service with smiles. More

by Loanssp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Jun 29, 2023 -

BMW of Buena Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 26, 2023

My experience at BMW of Buena Park has always been impeccable 👌. I'll always trust their work, they go the extra mile. More

by allie
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Christopher Carrillo
Jun 29, 2023 -

BMW of Buena Park responded

Hi Allie, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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