BMW of Catonsville

Great experience I drove 5 hours to purchase my x5m about a week ago from Lonnie Overby and Larry Cash in finance. Lonnie was very helpful and very thorough throughout I drove 5 hours to purchase my x5m about a week ago from Lonnie Overby and Larry Cash in finance. Lonnie was very helpful and very thorough throughout the whole process. Larry was great to deal with over the phone making sure everything got done the way I wanted. I have dealt with many BMW dealerships and this particular dealership was professional and I felt made sure the car was clean and perfect before it was delivered. More

Continuance of Excellence! I have 4 BMW purchases from BMW of Catonsville. I have probably touched every department within the dealership from service to financing to sales to c I have 4 BMW purchases from BMW of Catonsville. I have probably touched every department within the dealership from service to financing to sales to customer support and follow-up. I am 100% satisfied in all my experiences with this dealership. The sales group interaction with Joe Rivera could not be better. His dedication to keeping me informed on the new technology as well as what is being offered as a CPO, keeps me wanting to buy additional cars. The service department interaction with my service writer, Ricky, gives me that personal touch knowing that he is like a doctor with *knowledge* of my cars, what was done with them in the past, and how that relates to the current service requirement. I have proudly recommended the dealership to family members and will continue to do so. More

Best Customer Care and Fair Pricing This is my 5th BMW and I have bought my last two from Manny and will be buying many more from him in the future. Lonnie did a great job with my deliv This is my 5th BMW and I have bought my last two from Manny and will be buying many more from him in the future. Lonnie did a great job with my delivery and Jake (the tech expert) was super patient with my questions. Sam in finance was also great to work with and I never felt pressured to purchase any extras, but rather listened to how my car would be used. No need to look any further for your next BMW! More

BMW x5 While this is the sixth BMW my husband and I have purchased - it is our first time with BMW of Catonsville and Joe Rivera. One phone call with Joe c While this is the sixth BMW my husband and I have purchased - it is our first time with BMW of Catonsville and Joe Rivera. One phone call with Joe convinced us to head over to the dealership. Joe is not only incredibly knowledgeable and helpful, but his sincerity, kindness, and honesty sealed the deal. From working with us on our trade and helping us pick the right car and options, to final pricing, delivery and amazing patience helping us understand all of the options and how to use them - Joe has us convinced that we will never go to anyone else when it's time to buy another car. Buying a car had never been easier or more pleasurable. I've heard car dealerships and sales people say that they want to treat you like friends and family and I never thought that I would have an experience quite so dramatic. I was wrong. Our experience with Joe and Catonsville couldn't have left us feeling any warmer or more satisfied. Anyone looking for a BMW should give Joe Rivera a call. More

New X3 Joe Rivera is like a friend I've known for years. Easy to deal with, trustworthy as anyone I've met, and he frankly redefines the whole buying process Joe Rivera is like a friend I've known for years. Easy to deal with, trustworthy as anyone I've met, and he frankly redefines the whole buying process. Between the way he treated me, and the value I'm getting with my new X3, I heartily recommend!! More

Cindy Hahn is an excellent service advisor Between my Mom, Dad and wife, we had four BMWs in the family. We've been going to BMW of Catonsville for over a decade. Cindy Hahn has been our servic Between my Mom, Dad and wife, we had four BMWs in the family. We've been going to BMW of Catonsville for over a decade. Cindy Hahn has been our service advisor in all that time. She has done an excellent job of ensuring we got the work we needed done at a fair price. She has a very good way with people, and she goes the extra mile to communicate what we need to know, when we need to know it. Granted, when you take your vehicle to a dealer, you're going to pay more than if some independent mechanic does the work. But with BMW of Catonsville, when you get the work done, you know it's getting done right the first time. Which I cannot say has been my experience when I've used third party independents for anything more significant than an oil change or other basic maintenance work. More